Customer reviews of France Trampoline

9,4 /10

Based on 22 065 published reviews

5 16,4k 74% 4 4 934 22% 3 462 2% 2 114 1% 1 172 1%

Summary of reviews

France Trampoline consistently delivers on reliability and quality, with many reviews noting fast, on-time delivery and items arriving perfectly packaged for easy setup. The positive experiences highlight solid, well-made trampolines and accessories, easy-to-follow assembly instructions, and cables or ratchet straps that enhance tension and safety during setup. Customers also emphasize responsive service and the overall enjoyment the products bring to families, including kids and multiple generations, along with easy replacement parts and a long-lasting impression of durability.

Reviews 2, 3 and 4 stars

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Thibaut R.

Published on 08/10/2017 à 12h16 following a purchase from 17/09/2017

Shipping costs are quite significant. Happy with the quality.

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François R.

Published on 07/10/2017 à 18h10 following a purchase from 26/08/2017

Product advertised in stock then out of stock. Final delay acceptable.

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Sebastien J.

Published on 06/10/2017 à 10h50 following a purchase from 14/09/2017

Fast and respected deadlines. No problems during the order

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Kelly G.

Published on 05/10/2017 à 18h52 following a purchase from 02/09/2017

the delays are quite long, but the product is worth it!

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Response from France Trampoline Published on 06/09/2017

Hello, We thank you for your compliment on our products and would like to apologize for the shipping delays of your order. We have indeed been victims of our success on certain references. We are learning from these small malfunctions and are working hard to ensure they do not happen again. We are at your disposal for any further comments or suggestions, The France Trampoline Team.

Michelle P.

Published on 05/10/2017 à 09h48 following a purchase from 31/08/2017

Good value for money. Very nice mat looks solid, I will see over time

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Andy S.

Published on 04/10/2017 à 18h15 following a purchase from 29/08/2017

I was disappointed by the quality of the protective mats that I replaced. It was not at all the same quality as we originally purchased in 2012

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Response from France Trampoline Published on 02/09/2017

Hello, We are sorry that this protective cushion did not convince you. Since 2012, we have evolved our products, making substantial improvements to the materials and fixings. We would therefore like to understand what you did not like about this model. Also, please feel free to share your detailed feedback by writing to us from the contact form on our site. See you soon, The France Trampoline Team

Joel P.

Published on 04/10/2017 à 10h56 following a purchase from 13/09/2017

I am very satisfied with the overall service. I rated 4 stars because I want to see the quality of the tarp over time.

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Bruno D.

Published on 04/10/2017 à 09h52 following a purchase from 04/09/2017

only problem / out of stock so waiting time;

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Julia V.

Published on 03/10/2017 à 08h58 following a purchase from 11/09/2017

Just a problem with assembly, a part of the instructions was missing

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Didier F.

Published on 02/10/2017 à 10h42 following a purchase from 10/09/2017

good service.

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Guylaine F.

Published on 01/10/2017 à 17h20 following a purchase from 21/07/2017

The only downside is the unavailability of my item before the beginning of September for an order placed at the end of June or beginning of July, announced at the end of August and delivered mid-September.

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Antoine M.

Published on 30/09/2017 à 19h33 following a purchase from 21/08/2017

Very good

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Sylvie C.

Published on 29/09/2017 à 15h27 following a purchase from 31/08/2017

Satisfied with the product

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Nadège R.

Published on 28/09/2017 à 20h31 following a purchase from 05/09/2017

Satisfied with the responsiveness of customer service.

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Alain B.

Published on 26/09/2017 à 18h18 following a purchase from 04/09/2017

Very professional

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Mathieu R.

Published on 26/09/2017 à 08h22 following a purchase from 02/09/2017

Quality trampoline, maybe a bit too much for our 3-year-old daughter, so I find it a bit hard but it will last over time for sure. Nothing to say about the quality of the service.

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Celestino S.

Published on 25/09/2017 à 16h34 following a purchase from 03/09/2017

The key provided to tighten the trampoline connections needs to be reviewed as it is ineffective or even impossible to compress the fixings with it.

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Thérèse L.

Published on 25/09/2017 à 14h56 following a purchase from 03/09/2017

Item too expensive but of quality. Delivery without problems with short delays

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Karine H.

Published on 25/09/2017 à 10h24 following a purchase from 02/09/2017

Very good product but the delivery service is a real disaster: 2 deliveries that were postponed/cancelled by the carrier...

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Sylvie C.

Published on 25/09/2017 à 09h16 following a purchase from 28/08/2017

Very good material, just a serious problem with the carrier who delivered the packages on a half pallet with the plastic completely torn....To be reviewed. The brackets for fixing the net bars are too small, we had to wait 1 week (it was quick and without difficulties) to get the new brackets. Thank you for better controlling the material when leaving the factory.

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Brunet D.

Published on 24/09/2017 à 20h14 following a purchase from 23/08/2017

Hello; the material seems to be of good quality, however, for the installation, a manual is missing. How to make the knots? ......

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Angelina V.

Published on 23/09/2017 à 09h13 following a purchase from 10/08/2017

on time, perfect.

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Nicolas F.

Published on 22/09/2017 à 16h22 following a purchase from 24/08/2017

Correct delivery

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Gerard M.

Published on 17/09/2017 à 20h17 following a purchase from 19/08/2017

Service RAS Product quality: very good

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Arnaud V.

Published on 14/09/2017 à 18h27 following a purchase from 23/08/2017

Services and items: OK Transporter: NOK

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Cambrils P.

Published on 14/09/2017 à 10h14 following a purchase from 23/08/2017

Customer service is good, and in our last order, we did not have delays which made us more satisfied with the service.

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Stephanie I.

Published on 13/09/2017 à 08h11 following a purchase from 22/08/2017

Nothing to report. Good quality product..

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Celine K.

Published on 12/09/2017 à 20h18 following a purchase from 21/08/2017

pleasant trampoline for children with a good bounce.

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Eudes S.

Published on 11/09/2017 à 18h22 following a purchase from 19/08/2017

Overall satisfied with France Trempoline. However, for the delivery, I was informed by phone that the delivery person would come before 08:30, so I organized my day accordingly. At 08:45, not having arrived, I called to indicate that I had to leave. I was told I would be called back for another appointment during the day, and when I called back, I spoke to another person who told me that the appointments were for half-days... in the end, the delivery person came in the afternoon after calling him 20 minutes before! Luckily, I was able to make a round trip to be present... Delivery is really a very sensitive point! Moreover, a delivery proposal with assembly would be appreciated.

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Rodolphe G.

Published on 11/09/2017 à 13h40 following a purchase from 14/08/2017

Very happy with my purchase. Delivery in good conditions. Very happy to have found the trampoline already assembled. Thank you.

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Béatrice D.

Published on 11/09/2017 à 10h16 following a purchase from 19/08/2017

Happy with my purchase

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Frederic Q.

Published on 11/09/2017 à 10h14 following a purchase from 21/08/2017

Nothing to report

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Alice R.

Published on 11/09/2017 à 08h52 following a purchase from 21/08/2017

listening team and very friendly. High quality product.

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Rolando J.

Published on 09/09/2017 à 08h13 following a purchase from 18/08/2017

Very nice trampoline, good quality, just a defect in the weaving of the net which apparently is only aesthetic, the supplier sent me a trampofoot for the inconvenience.

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Yves L.

Published on 07/09/2017 à 20h32 following a purchase from 13/08/2017

The carrier is not very fast. I had to contact them 2 times to be delivered. Otherwise, the trampoline is not bad. I had a low-end trampoline before, and I see the difference. The quality seems to be there. We'll see if over time, the protective cover and net will hold up. The bounce is really good, the trampoline doesn't move much when you jump on it, you don't see it deforming. For now, the kids are thrilled and so are we. We'll see over time if it lasts longer than the others.

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Arnaud V.

Published on 07/09/2017 à 09h15 following a purchase from 11/08/2017

Well-designed site. Delivery time announced 5 working days, but 10 actual days. The trampoline springs squeak.

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Response from France Trampoline Published on 12/08/2017

Hello, We thank you for trusting France Trampoline for your purchase. We sincerely apologize for the additional delay: August 15th being a holiday and your order being placed on Friday evening, this delayed its shipping by one day. Nevertheless, the delivery time announced by our carrier was indeed respected: your order was handed over to them on 17/08/2017 and delivery was made on 21/08/2017. For any order of products in stock, we commit to shipping within 48 working hours. An additional delivery time of 2 to 5 days is then added, so that the carrier can deliver your order to you. Regarding the squeaking springs, this can unfortunately happen at the beginning of the trampoline's use. We invite you to be a little patient, while the springs

Guy C.

Published on 07/09/2017 à 08h29 following a purchase from 14/08/2017

VERY GOOD

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Nicole B.

Published on 06/09/2017 à 18h32 following a purchase from 15/08/2017

Disappointed with the product which is not sturdy.

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Response from France Trampoline Published on 19/08/2017

Hello, Thank you for your message. We are sincerely sorry that the product did not bring you complete satisfaction. We are committed to offering you quality products. Our sales service will soon contact you to try to understand what happened. See you soon, The France Trampoline Team

Lucien P.

Published on 06/09/2017 à 17h45 following a purchase from 14/08/2017

Very happy with this order and your services. We could have given 5 stars but the downside is due to the delivery: some material was damaged, the box was crushed and therefore some parts were missing. After some phone calls with you, you had no difficulty replacing the damaged or missing parts and we received everything quickly. Very cordial welcome from you and we thank you for that. Good material. We recommend you.

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Valerie F.

Published on 06/09/2017 à 11h39 following a purchase from 12/08/2017

Very good quality The price is a bit of a barrier but we do not regret our purchase

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