France Trampoline consistently delivers fast delivery and reliable shipping, getting items to collection points and doorsteps quickly, with orders tracking clearly and shipments arriving within announced timelines. Customers highlight concrete product strengths such as durable materials, components that match descriptions, and easy assembly support, including complete replacement parts when needed and accessories that meet safety expectations. The service quality stands out with responsive, professional customer support, smooth exchanges or warranty handling, and careful packaging that protects products on arrival. Overall, the experience is described as efficient, trustworthy, and satisfying, with items meeting or exceeding expectations and dedicated after-sales assistance.
The carrier is not very fast. I had to contact them 2 times to be delivered. Otherwise, the trampoline is not bad. I had a low-end trampoline before, and I see the difference. The quality seems to be there. We'll see if over time, the protective cover and net will hold up. The bounce is really good, the trampoline doesn't move much when you jump on it, you don't see it deforming. For now, the kids are thrilled and so are we. We'll see over time if it lasts longer than the others.
Translated reviews
A
Arnaud V.
Rating: 3 out of 5
following a purchase from 11/08/2017
Well-designed site. Delivery time announced 5 working days, but 10 actual days. The trampoline springs squeak.
Translated reviews
Response from France Trampoline
Hello, We thank you for trusting France Trampoline for your purchase. We sincerely apologize for the additional delay: August 15th being a holiday and your order being placed on Friday evening, this delayed its shipping by one day. Nevertheless, the delivery time announced by our carrier was indeed respected: your order was handed over to them on 17/08/2017 and delivery was made on 21/08/2017. For any order of products in stock, we commit to shipping within 48 working hours. An additional delivery time of 2 to 5 days is then added, so that the carrier can deliver your order to you. Regarding the squeaking springs, this can unfortunately happen at the beginning of the trampoline's use. We invite you to be a little patient, while the springs
G
Guy C.
Rating: 4 out of 5
following a purchase from 14/08/2017
VERY GOOD
Translated reviews
N
Nicole B.
Rating: 3 out of 5
following a purchase from 15/08/2017
Disappointed with the product which is not sturdy.
Translated reviews
Response from France Trampoline
Hello, Thank you for your message. We are sincerely sorry that the product did not bring you complete satisfaction. We are committed to offering you quality products. Our sales service will soon contact you to try to understand what happened. See you soon, The France Trampoline Team
L
Lucien P.
Rating: 4 out of 5
following a purchase from 14/08/2017
Very happy with this order and your services. We could have given 5 stars but the downside is due to the delivery: some material was damaged, the box was crushed and therefore some parts were missing. After some phone calls with you, you had no difficulty replacing the damaged or missing parts and we received everything quickly. Very cordial welcome from you and we thank you for that. Good material. We recommend you.
Translated reviews
V
Valerie F.
Rating: 4 out of 5
following a purchase from 12/08/2017
Very good quality The price is a bit of a barrier but we do not regret our purchase
Translated reviews
C
Clement R.
Rating: 4 out of 5
following a purchase from 12/07/2017
Two small errors in understanding the specifications. It remains a complex product. One must take the time to communicate to understand each other well.
Translated reviews
B
Brice L.
Rating: 4 out of 5
following a purchase from 17/07/2017
Very happy with my net
Translated reviews
F
Francois M.
Rating: 4 out of 5
following a purchase from 13/08/2017
I needed to replace the trampoline springs. Serious site, easy to access, but I didn't see anything in the spare parts to change the foam in the covers that protect the springs. I recommend the site
Translated reviews
N
Noel B.
Rating: 4 out of 5
following a purchase from 12/08/2017
The product is perfect and meets my expectations. It even seems reinforced compared to the original product.
Translated reviews
J
Jana K.
Rating: 4 out of 5
following a purchase from 24/08/2017
very good patient telephone advice. Very satisfied with the product. Point deduction for the delivery company!
Translated reviews
F
F L.
Rating: 4 out of 5
following a purchase from 10/08/2017
very good
Translated reviews
N
Nelly Q.
Rating: 4 out of 5
following a purchase from 31/07/2017
Very good
Translated reviews
A
Annick H.
Rating: 4 out of 5
following a purchase from 08/08/2017
Very good service
Translated reviews
S
Sylvie G.
Rating: 4 out of 5
following a purchase from 10/08/2017
Pleasant games and satisfactory delivery
Translated reviews
C
Claire C.
Rating: 4 out of 5
following a purchase from 06/07/2017
Very happy with our purchase. Quality net is obvious. Thoughtful and honest advice. The only downside would be regarding the installation. I find that the installation aids and advice are lacking. Especially concerning the re-tensioning of the net. But I will call to ask for advice ;)
Translated reviews
P
Patrick E.
Rating: 4 out of 5
following a purchase from 08/08/2017
good
Translated reviews
G
Ginette D.
Rating: 4 out of 5
following a purchase from 26/07/2017
good overall performance (product quality, packaging, small downside for the assembly instructions in English only with drawings that are sometimes not descriptive enough)
Translated reviews
P
Patrice R.
Rating: 4 out of 5
following a purchase from 08/08/2017
Quality service
Translated reviews
D
Delphine M.
Rating: 4 out of 5
following a purchase from 05/08/2017
Delivery and product impeccable. Compared to trampolines from other brands, our oval 420 is really of better quality and the oval shape allows for advancement, very fun! However, a big downside on the assembly instructions which are not precise enough. The online assembly video is very useful!
Translated reviews
J
Jerome F.
Rating: 4 out of 5
following a purchase from 05/08/2017
Very good contact as a new customer, I received a call from the sales department to make sure I hadn't made a mistake since I had never ordered before.
Translated reviews
O
Olivier M.
Rating: 4 out of 5
following a purchase from 05/08/2017
Very good for the deadlines and the quality of the packaging. The assembly documentation could be more precise.
Translated reviews
D
David T.
Rating: 4 out of 5
following a purchase from 05/08/2017
Very good quality. Easy assembly
Translated reviews
X
Xavier R.
Rating: 4 out of 5
following a purchase from 30/07/2017
Speed in ordering, seriousness.
Translated reviews
E
Eva B.
Rating: 4 out of 5
following a purchase from 21/08/2017
Delivery was fast and problem-free, great trampoline, the assembly was also manageable. The only downside: the wrong safety net was probably delivered. The overlapping net at the entrance was crucial for our purchase decision, but we received one with a zipper. However, I assume that this will be remedied.
Translated reviews
L
Ludovic H.
Rating: 4 out of 5
following a purchase from 29/07/2017
very good product (having compared it to others), it assembles quite well. the spring protection is of very good quality. no complaints about the quality of the materials used some difficulties in assembling the net (a lot of tension to manage to pass it under the trampoline). a downside: the edge of the spring protection that does not stay under the trampoline)
Translated reviews
C
Corinne Q.
Rating: 4 out of 5
following a purchase from 02/08/2017
product conforms to my order, deadline respected. Good
Translated reviews
M
Marie L.
Rating: 4 out of 5
following a purchase from 29/07/2017
very good, we had a difficulty with assembly and a person on the phone kindly and effectively informed us
Translated reviews
P
Philippe C.
Rating: 4 out of 5
following a purchase from 30/07/2017
product available on the site. A contact person reached out to me and ensured the accuracy of the product before sending it to me, rather fast delivery, services rather good
Translated reviews
C
Clément C.
Rating: 3 out of 5
following a purchase from 30/07/2017
Caring supplier (called after the order was placed to verify the trampoline references to provide the correct spare part) Slow shipping times (shipping a simple package on Tuesday at 4 PM for an order on Sunday evening) Carrier's information faulty: while the package arrived on Thursday at 2 PM at the delivery point, I was only notified on Friday at 10 AM by SMS...
Translated reviews
Response from France Trampoline
Hello, thank you for your constructive feedback, however regarding the shipment of your order we have respected our commitment to ship products in stock within 48 hours. Regarding our carrier's communication, we will escalate the information so that this does not happen again. We remain at your disposal for any questions or comments, The France Trampoline Team
P
Pf C.
Rating: 3 out of 5
following a purchase from 30/07/2017
Poor quality received compared to the original fabric even though it is the same model.
Translated reviews
Response from France Trampoline
Hello, We have noted your comment regarding the quality of the product, we will escalate your feedback. We apologize for these inconveniences, to date we have not received any other negative feedback on this item. We remain at your disposal for any questions or comments, The France Trampoline Team.
P
Pascal G.
Rating: 4 out of 5
following a purchase from 23/07/2017
very professional!
Translated reviews
P
Philippe R.
Rating: 4 out of 5
following a purchase from 25/07/2017
perfect
Translated reviews
G
Gaetane U.
Rating: 4 out of 5
following a purchase from 27/07/2017
good listening on commercial service and good advice
Translated reviews
D
Didier C.
Rating: 4 out of 5
following a purchase from 26/07/2017
Nothing to report
Translated reviews
I
Isabelle B.
Rating: 4 out of 5
following a purchase from 25/07/2017
Quick phone reception and very useful advice. Fast delivery and easy assembly. Quality products. Good value for money, you need to take care of the material if you want it to last!
Translated reviews
M
Mario V.
Rating: 4 out of 5
following a purchase from 17/07/2017
good listening and advice over the phone
Translated reviews
E
Eric G.
Rating: 4 out of 5
following a purchase from 19/07/2017
Excellent Quality
Translated reviews
E
Elie C.
Rating: 4 out of 5
following a purchase from 09/07/2017
No problems....except that one of the necessary parts for fixing is not compliant.
Translated reviews
L
Luca L.
Rating: 4 out of 5
following a purchase from 04/08/2017
The product itself is absolutely great. Assembly is actually very simple and problem-free. Only the delivery by the freight company could be improved. I ordered the desired delivery date, but unfortunately, I couldn't choose a date. I was just called and told that the delivery would come the next day. Even an approximate time frame of 3-4 hours could not be communicated. Therefore, the desired delivery date is unfortunately a pure waste of money.
Translated reviews
We use cookies for audience measurement and improving user experience.
English 
Français 
Español 
Italiano 
Deutsch 