Customer reviews of France Trampoline

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 22 173 published reviews
5 16,5k 74% 4 4 939 22% 3 463 2% 2 114 1% 1 172 1%

Summary of reviews

France Trampoline consistently delivers fast delivery and reliable shipping, getting items to collection points and doorsteps quickly, with orders tracking clearly and shipments arriving within announced timelines. Customers highlight concrete product strengths such as durable materials, components that match descriptions, and easy assembly support, including complete replacement parts when needed and accessories that meet safety expectations. The service quality stands out with responsive, professional customer support, smooth exchanges or warranty handling, and careful packaging that protects products on arrival. Overall, the experience is described as efficient, trustworthy, and satisfying, with items meeting or exceeding expectations and dedicated after-sales assistance.

Reviews 2, 3 and 4 stars

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B
Bruno T.
Rating: 4 out of 5
following a purchase from 01/04/2017
Good service; fast delivery and product as advertised
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Anne-Gaëlle C.
Rating: 4 out of 5
following a purchase from 27/03/2017
Happy with the order, it meets our expectations. It's great to find small parts sold individually. However, why such packaging and consequently a higher shipping price than the purchases.
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Bruno C.
Rating: 4 out of 5
following a purchase from 28/03/2017
Order received on time with very good tracking.
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Lise P.
Rating: 4 out of 5
following a purchase from 30/03/2017
Very good product
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Dominique B.
Rating: 4 out of 5
following a purchase from 31/03/2017
Robust and well-secured material
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Helene D.
Rating: 4 out of 5
following a purchase from 19/03/2017
Trampoline corresponding to what we wanted. Characteristics very well described on the site. A small downside though, the net had two snags seen during assembly.
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Sylvain P.
Rating: 4 out of 5
following a purchase from 03/04/2017
Good
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Massimo M.
Rating: 4 out of 5
following a purchase from 10/03/2017
There was some misunderstanding regarding the delivery, however I appreciated the concern shown with phone calls initiated by the customer support until the issue was resolved. Recommended.
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Isabelle T.
Rating: 4 out of 5
following a purchase from 03/04/2017
Very good advice. Does not push for consumption. Reasonable prices for accessories or spare parts.
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Myriam R.
Rating: 3 out of 5
following a purchase from 01/04/2017
No worries
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Stephane L.
Rating: 4 out of 5
following a purchase from 29/03/2017
I was missing a reception end piece, an end piece used to hold the fiber strapping of the net. Aside from that, the order met expectations, deadline respected. The fact that I was called before the shipment of the order allowed me to modify a reference and thus avoid a return. Really a plus!
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Claudie D.
Rating: 4 out of 5
following a purchase from 29/03/2017
GOOD
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Élisabeth B.
Rating: 4 out of 5
following a purchase from 30/03/2017
trampoline of very good quality, delivery as desired. Missing anchoring kit and ladder, but delivery planned around 04/24/2017.
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Yan V.
Rating: 4 out of 5
following a purchase from 29/03/2017
Very good value for money!
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B
Bérengère G.
Rating: 4 out of 5
following a purchase from 22/03/2017
Very satisfied with my purchase and the explanations given before buying the trampoline accessories.
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Eric T.
Rating: 4 out of 5
following a purchase from 28/03/2017
The trampoline is well made. Not everything has been delivered yet as some parts are out of stock. We are skeptical about the new fixings for the protective mat to see in the long run. As for the jumping mat, on a jump'up, nothing to complain about, the children (and also the adults) are having a blast
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Monique C.
Rating: 4 out of 5
following a purchase from 24/03/2017
very good service, do not change anything
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Rafael M.
Rating: 4 out of 5
following a purchase from 25/03/2017
At first it seems good quality. Easy assembly but very laborious. For now I am satisfied.
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Stephane B.
Rating: 4 out of 5
following a purchase from 27/03/2017
very good
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Luca G.
Rating: 4 out of 5
following a purchase from 27/03/2017
ok efficient and fast process
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Christophe D.
Rating: 4 out of 5
following a purchase from 25/03/2017
I was satisfied with the product and I thank you for it
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German G.
Rating: 4 out of 5
following a purchase from 25/03/2017
Everything is fine, although the instructions are not entirely accurate for the bed.
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Cedric B.
Rating: 4 out of 5
following a purchase from 26/03/2017
Well-presented site, organized, a bit high price for the sleeves, easy to find on the site. Package received, nothing to say, fast within 2 days following. Very good site
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Sebastien B.
Rating: 4 out of 5
following a purchase from 14/03/2017
Very good product
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Laure G.
Rating: 4 out of 5
following a purchase from 21/03/2017
Really satisfied with the provider but not with the delivery.
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Isabel P.
Rating: 4 out of 5
following a purchase from 15/03/2017
a little more information about the product
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Michel D.
Rating: 4 out of 5
following a purchase from 21/03/2017
No negative remarks
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Patrice C.
Rating: 4 out of 5
following a purchase from 22/03/2017
friendly and available
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Marmen R.
Rating: 4 out of 5
following a purchase from 17/03/2017
They have attended to me and resolved doubts promptly, in a cordial manner
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Patrice T.
Rating: 4 out of 5
following a purchase from 17/03/2017
Appreciated commercial gesture on the shipping costs for a few bungee cords.
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Christine T.
Rating: 4 out of 5
following a purchase from 18/03/2017
yes but still haven't received the products!!
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Patrick D.
Rating: 4 out of 5
following a purchase from 20/03/2017
some problems with delivery. Appointment fixed and canceled at the last moment.
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Jacques B.
Rating: 4 out of 5
following a purchase from 17/03/2017
It's a shame that we can't order the top or bottom of the trampoline legs separately.
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Philippe V.
Rating: 4 out of 5
following a purchase from 13/03/2017
A good piece of advice to find the product suitable for our trampoline.
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Jean-Marie G.
Rating: 4 out of 5
following a purchase from 16/03/2017
Good service
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Sophie D.
Rating: 4 out of 5
following a purchase from 16/03/2017
Assembly can be done by 2 people. Perfect size for 2 children.
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Corinne P.
Rating: 4 out of 5
following a purchase from 14/03/2017
Good product, delivered on time, regarding the assembly, you need strong arms to attach the springs to the fabric!! Otherwise, it would still not be assembled, the trampoline being new, we'll see how it ages, but I recommend it.
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Jacques S.
Rating: 4 out of 5
following a purchase from 28/02/2017
Quality product, relatively easy to assemble by one person. Our four-year-old granddaughter never leaves her trampoline, which has become her favorite game.
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Christine A.
Rating: 4 out of 5
following a purchase from 14/03/2017
Very good site, fast delivery
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Olivier S.
Rating: 4 out of 5
following a purchase from 14/03/2017
very good, good quality
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