France Trampoline consistently delivers on reliability and quality, with many reviews noting fast, on-time delivery and items arriving perfectly packaged for easy setup. The positive experiences highlight solid, well-made trampolines and accessories, easy-to-follow assembly instructions, and cables or ratchet straps that enhance tension and safety during setup. Customers also emphasize responsive service and the overall enjoyment the products bring to families, including kids and multiple generations, along with easy replacement parts and a long-lasting impression of durability.
Very good "Trampoline Jump'Up 250 with net" for my child + very good quality + ease of assembly (even alone)... Thanks to that, the fabric is resistant up to 120kg, I can even accompany my son to show him the right moves, which is not the case with all other manufacturers of this type of trampoline. (be careful not to jump with 2 at the same time on the fabric, as there is a risk of collision!) 2 downsides: - during my delivery, the transport was carried out via 2 different carriers, which lengthens the delivery time. - also, the box where the spring protection cushion is stored was damaged, and thus slightly torn...
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Response from France Trampoline
Hello Sir, We are delighted to see that the trampoline you received fully satisfies you. Following our call, please send us photos regarding the protection cushion if you please. We will be able to study your request and normally apply the warranty. We remain at your disposal. The France Trampoline team.
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Nicolas B.
Rating: 4 out of 5
following a purchase from 17/05/2016
good
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Catheleijne V.
Rating: 4 out of 5
following a purchase from 12/05/2016
Fast and good. Good quality.
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Juan Pedro G.
Rating: 4 out of 5
following a purchase from 17/05/2016
I am very glad that they contacted me, we are very happy with both the service and the quality of the trampoline but we never received the ladder we bought, how can we claim it, we don't know if it stayed at the transport company. Thank you very much, best regards.
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Andrea P.
Rating: 4 out of 5
following a purchase from 18/05/2016
EXCELLENT PRODUCTS!
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Jean-luc D.
Rating: 4 out of 5
following a purchase from 19/05/2016
Delivery on time.
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Chavanon B.
Rating: 4 out of 5
following a purchase from 14/05/2016
good product, good services small problem with the assembly instructions not very precise
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Davy M.
Rating: 4 out of 5
following a purchase from 18/05/2016
Good contact, a quickly resolved error and ultimately satisfied as usual. I bought my trampoline from them and I always go through them for spare parts.
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Xavier L.
Rating: 3 out of 5
following a purchase from 30/04/2016
Late delivery and the manual lacks precision
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Response from France Trampoline
Hello, We have taken your comments into account. The delivery was made 15 days after your order as the ACCESS 180 trampoline was out of stock for 1 week at the time of your order but this was indicated on the product sheet and in the cart in red. We apologize if you did not see this information when placing your order. We remain at your disposal for any further questions regarding your trampoline. The France Trampoline team.
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Duriez P.
Rating: 4 out of 5
following a purchase from 16/05/2016
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Jean-francis R.
Rating: 4 out of 5
following a purchase from 17/05/2016
Delivery in just 1 week. Perfect! However, the foam protection over the springs does not hold well. This deserves some thought for improvement.
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Thierry G.
Rating: 4 out of 5
following a purchase from 17/05/2016
well advised for the purchase
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Danielle V.
Rating: 4 out of 5
following a purchase from 17/05/2016
Very good service, but not very easy to choose the trampoline model, thank you.
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Lucette C.
Rating: 4 out of 5
following a purchase from 16/05/2016
Very easy order online. Delivery 4 days later. Appointment made with the delivery person. Satisfied. Meets the commitments of France Trampoline.
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Paola S.
Rating: 4 out of 5
following a purchase from 15/05/2016
one side of the covering is larger than the others so it remains a bit raised. The rest is good and well-structured
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Eva B.
Rating: 4 out of 5
following a purchase from 30/04/2016
Delivery on time, very satisfied with the incomplete product but the problem was resolved quickly.
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Olivier G.
Rating: 4 out of 5
following a purchase from 17/05/2016
It's a shame that shipping costs are not proportional to the order: I paid 13€ while I only needed a few springs... Otherwise very good!
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Ambrogio N.
Rating: 4 out of 5
following a purchase from 16/05/2016
The product meets expectations well, the packaging arrived broken and the carrier did not live up to your service. You can consult the email I sent you. Otherwise, I am satisfied.
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Vincent M.
Rating: 4 out of 5
following a purchase from 13/05/2016
Good quality product.
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Monia M.
Rating: 4 out of 5
following a purchase from 17/05/2016
Delivery within the announced deadlines.
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Lucia C.
Rating: 4 out of 5
following a purchase from 18/05/2016
Fast and excellent product
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Vincent R.
Rating: 4 out of 5
following a purchase from 16/05/2016
fast. solid. we will see the wear over time.
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Laura C.
Rating: 4 out of 5
following a purchase from 14/05/2016
I am very satisfied with the purchased product. The trampoline arrived a few days late, but complete in all its parts.
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Alice F.
Rating: 4 out of 5
following a purchase from 14/05/2016
Very good quality compliant with the description. The only downside is the purchase price, but it is a good investment in my opinion and it's ***!
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Tony Z.
Rating: 4 out of 5
following a purchase from 15/05/2016
Appointment scheduling + delivery OK.
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Nicolas R.
Rating: 4 out of 5
following a purchase from 14/05/2016
Spare parts easy to find and fast shipping. I am generally satisfied.
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Yves O.
Rating: 4 out of 5
following a purchase from 15/05/2016
Very good
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Christophe P.
Rating: 4 out of 5
following a purchase from 08/05/2016
Delivery within the deadlines. Assembly is simple and takes place within the indicated time. Very good jumping quality.
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Florent K.
Rating: 3 out of 5
following a purchase from 11/05/2016
There was an error in the delivered products. I had to call customer service and there the 'small' problem was well managed.
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Response from France Trampoline
Hello, Thank you for your feedback and as you may have noticed, we are very responsive to customer service. We apologize for the inconvenience caused during the first delivery. We did everything possible to deliver the correct item as a replacement within a few hours. We remain at your disposal if needed. The France Trampoline team.
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Huss P.
Rating: 4 out of 5
following a purchase from 11/05/2016
The delivery times were respected, but the boxes were damaged without the material being affected. For assembly, it is necessary to be two; otherwise, it’s a hassle, otherwise good material to recommend.
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Response from France Trampoline
Hello, we do indeed recommend having 2 people to assemble the trampoline, as stated in the leisure trampoline assembly guide. Sometimes, skilled DIYers manage to assemble it alone, but it is easier with 2 people. The France Trampoline team.
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Pascal R.
Rating: 4 out of 5
following a purchase from 10/05/2016
Good service and fast delivery.
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Gerard C.
Rating: 4 out of 5
following a purchase from 10/05/2016
good
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Diane N.
Rating: 2 out of 5
following a purchase from 12/05/2016
Big delivery problems. Delivery canceled 2 times in a row on the day of
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Response from France Trampoline
Hello Madam, We were not informed of this delivery problem. We are requesting justification from the carrier so that this does not happen again. Indeed, once the delivery is fixed for a day and a 2-hour time slot, the DPD carrier now respects the delivery time. We are surprised by such an inconvenience and we remain at your disposal. The France Trampoline team.
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Mélanie D.
Rating: 4 out of 5
following a purchase from 10/05/2016
Trampoline *** Assembly quite easy with 2 people. The children (and also the adults!) are starting to get their bearings. The product seems to be of good quality.
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Sabine L.
Rating: 4 out of 5
following a purchase from 11/05/2016
I am delighted with the trampoline I purchased. However, I am not satisfied with the delivery method: the carrier did not deliver on the scheduled day and I had to insist at the second agreed appointment for the delivery to be made after 5 PM.
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Sylvie P.
Rating: 4 out of 5
following a purchase from 10/05/2016
Very good product. It seems to be of good quality. We will see in use....
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Zahid S.
Rating: 4 out of 5
following a purchase from 10/05/2016
Only one small problem with the delivery where I had to call many times to be delivered on time. I had requested express delivery in 48 hours and if I hadn't called your services several times and called the delivery person, I would have been delivered 5 days later.
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Laurent D.
Rating: 2 out of 5
following a purchase from 09/05/2016
Delivery time not respected
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Response from France Trampoline
Hello Madam, we have taken your comment into account and we apologize for the inconvenience caused. We have communicated your dissatisfaction to our logistics regarding the delivery time, which was 6 working days instead of the 5 working days announced. Please know that we are doing everything possible to meet our deadlines and that if needed, we are available from Monday to Friday at 05 56 36 04 62. We remain at your disposal. The France Trampoline team.
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Isabelle D.
Rating: 4 out of 5
following a purchase from 12/05/2016
Fast order and material meets my expectations (just a small tear on the tarp surrounding the springs, I hope it won't widen)
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Muller M.
Rating: 3 out of 5
following a purchase from 08/05/2016
Damaged packaging because the package was on a very small pallet. Assembly instructions are not detailed enough in my opinion. The material is of good quality.
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Response from France Trampoline
Hello Sir, Thank you for your trust and we are delighted to see that the trampoline, once assembled, fully satisfies you. We will contact you directly to gather your feedback on the areas for improvement regarding the assembly instructions. Additionally, you mentioned receiving the damaged package. We apologize for this, but after verification, you did not leave any reservations on the delivery note. We advise you to specify this if necessary; otherwise, for the carrier, the package arrived in perfect condition and no claims are possible with them. We remain at your disposal. The France Trampoline team.
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