Customer reviews of France Trampoline

Very good product, very easy to assemble. Very secure (safety net, double door to access the trampoline). The logo in the center of the mat is very important as a reference for jumps, however its printing does not last over time, which is a shame. The protective cover is very useful, especially with the small windows to let water through in case of rain, it would have been relevant to place some on the corners because the ground where the trampoline is positioned is not always horizontal, which causes water to accumulate on one side. Good packaging despite the fact that the ends holding the safety net cable were broken and this despite a box without damage, a very disappointing point. Despite these few remarks, the product remains of excellent quality.

The instructions are not very precise

The telephone attention from the girl who assisted me was unbeatable. The purchase made online was a complete disaster, as it went out without shipping costs and they had to call me to inform me of the incident, which resulted in an additional cost, which if I had known from the beginning I might not have made the purchase, for this matter, I feel deceived.

Shipping costs very expensive and delivery a bit long for a bag of hooks that are far too fragile! Too bad because the trampoline is of good quality....

GOOD AND FAST

The trampoline is a very good product and we are very satisfied. However, after discussing with several friends, we are surprised not to have benefited from a special offer such as the free protective cover that our friends were able to receive. A small remark also on the hooks holding the protective net: these plastic hooks are subjected to too much force and open very easily until they escape and release the net. They need to be put back in place very often. Our daughter is the only one using the trampoline and she only weighs 44 kg at 15 years old.

I was able to set up the trampoline yesterday after a few hours of concentration... rewarded with some really great moments afterwards with my children. Very good and beautiful material. However, I have a (new) complaint to pass on to you: it concerns the anchoring kit that was delivered with the trampoline. It was a kit offered with a promo code supposedly compatible with the oval 490 that I purchased. After installation, it seems that it is not. The straps are far too short to connect the anchor and the structure of the trampoline (the steel tube where the springs are attached) as presented in the diagram of the manual. Would the kit provided correspond to a shorter model?

Speed of services.

Very satisfied

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Very good product The ladder is not practical, we used another aluminum one.

Very good product

Fast delivery in less than a week. Palette arrived a bit broken. But without damage. Easy assembly with the provided documentation. Good product.

Good product, fast delivery.

Item in good condition, delivery within three days, satisfactory experience.

Good material corresponding to the description. Only the delivery person did not make an appointment for their first visit, hence a second visit by appointment this time 2 days later.

Very good product, simple assembly.

Very good product, my children are delighted!

The quality of the trampoline is up to the description provided by the site. The only criticism concerns the quality of the packaging during transport. Indeed, the package must be about 3 meters long and the pallet is only 1 meter. The result is that the package arrived torn and several pieces were missing to assemble the trampoline. Fortunately, the after-sales service was very responsive and within two days we received the missing pieces. I recommend both the site and the material, which is much more robust than the budget trampolines.

Very serious, very well explained for placing the order and delivered very quickly.

Delivery made quickly

The springs do not conform to the instructions: both ends are identical and very difficult to insert into the tube, you have to hit with a hammer which can only damage the surface treatment. It takes rather three strong adults than two to stretch the fabric. Apart from this important point, assembly is simple and the instructions are clear. Its longevity will allow us to judge the product.

The children wanted this oval trampoline, I hesitated for a long time regarding the price. Finally, the whole family is delighted, my children aged 17, 14, and 11 are very satisfied, and I am too regarding the quality of the product. Best regards ***

As always, top material and quality.

VERY GOOD PHONE CONTACT TO CONFIRM REFERENCES.

Well secured closure

Speed of delivery. Spare parts always available.

Fast and scheduled delivery.

Good quality trampoline, easy assembly and well explained. One remark: it's a pity to offer the ground anchoring kit when it is provided with the trampoline. One criticism: obligation to take a day off to receive delivery! The carrier delivers between 8 am and 6 pm, without being able to give a time slot, simply astonishing these days!!

Nothing to report. Everything was OK.

The delivery was supposed to take place within 48 hours, and I received it 8 days later. Who is to blame?

Serious services, very useful advice from the sellers, easy assembly (except for the roof, which only has instructions in English), robust materials that give a sense of security.

very good

Good service

Fast delivery of a replacement canvas + springs. The only downside was that 3 springs were missing out of 20, but after reporting it by email, I quickly received the three missing ones. I replaced the canvas without difficulty; it matched exactly with the old one (same number of springs, same dimensions).

The trampoline works very well. The assembly, however, has been much more complicated and heavy than indicated in the advertising

The trampoline works very well. The assembly, however, has been much more complicated and heavy than indicated in the advertising

Very satisfied except maybe with the delivery person who has not much flexibility in delivery times and whose website bugs

Good

the site is very clear, product conforms to the description and photos. Very good telephone contact for additional information on delivery, delivery was made on time. The carrier was perfect.