English 
S
Rating: 4 out of 5
good quality and delivery, a bit hard to put on
Translated reviews
Customer reviews of France Trampoline
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 22 065 published reviews
Summary of reviews
The online store France Trampoline consistently delivers products that arrive in perfect condition and match the descriptions provided, with many reviews highlighting the exceptional quality of the trampolines and accessories. Customers frequently commend the efficient and rapid shipping, often noting that packages arrive within a day or two, which enhances the overall shopping experience. The assembly process is generally straightforward, aided by clear instructions, making it easy for families to set up their new trampoline quickly.
Reviews 2, 3 and 4 stars
Reset filtersL
Rating: 4 out of 5
The device seems to be of good quality, easy to assemble if you follow the instructions (a small reservation however for the fiberglass rods that hold the net at the top). My grandchildren are having a blast, and even their parents...
Translated reviews
V
Rating: 4 out of 5
Despite the good size, the net is a bit too small. The phone reception was very good.
Translated reviews
S
Rating: 4 out of 5
Very good material
Translated reviews
F
Rating: 4 out of 5
I am happy with the speed of shipping! I liked that they called us before shipping to check if we had taken the right measurements for the cover!
Translated reviews
F
Rating: 4 out of 5
We are happy with the result, the material seems to be of quality and designed to last, except perhaps for the plastic attachments of the net. However, I take away one star for the quality of the assembly instructions, which I find insufficiently detailed. I recommend reading several pages ahead of where you are, to be sure to understand well (for example, that the holes must be facing the connectors when you insert the legs, impossible to correct afterwards). And to not lose or break any screws as there are no spares. If, like me, you break a screw, it's a DIY system to finish because it's impossible to keep the kids waiting any longer.
Translated reviews
O
Rating: 4 out of 5
It was very easy for me to place an order on the site
Translated reviews
N
Rating: 4 out of 5
material conforms to the order, assembly instructions for the roof a bit basic, it seems that a part is missing for more solidity, problem with the carrier who did not contact us
Translated reviews
Response from France Trampoline
Hello, we thank you for your comment on the Booster 390 trampoline. We are delighted to see that it meets your expectations. Regarding the delivery, the carrier tried to contact you for more than a week and having no news from you, they must have put it in delivery before the package was automatically returned to us. We remain at your disposal for any questions. The France Trampoline team.
H
Rating: 3 out of 5
5 stars for France trampoline and none for your service provider. Too bad this lowers my opinion of you. Your material is great and we know why we buy from you and not *** especially since the after-sales service and customer follow-up is good. Too bad to entrust your delivery service to such a poor 'service' provider.
Translated reviews
Response from France Trampoline
Hello, we thank you for your comments on our quality spare parts. Having purchased spare parts, the delivery person does not call as it is a package under 25kg and it is not a leisure trampoline. If no one is present at the delivery, he leaves (as in your case) a notice so that you can have it come back another day during the week (at your convenience). We apologize for the inconvenience felt. We remain at your disposal. The France Trampoline team.
S
Rating: 4 out of 5
Very satisfied
Translated reviews
A
Rating: 4 out of 5
the assembly of the trampoline structure is poorly explained... everything else is ok 2 hours of assembly!! the kids are thrilled! thank you!!
Translated reviews
S
Rating: 4 out of 5
very good quality price, service ok
Translated reviews
C
Rating: 4 out of 5
Very good commercial service. Very short delivery times respected! Material that seems solid. Assembly a bit long. The safety clips for each piece of the frame should have been present everywhere to secure the assembly. The springs are designed for assembly without disassembly. I had to create a tool for easy disassembly, otherwise it is too hard. Once assembled, beautiful quality and the product is very responsive. I am satisfied with the quality/price ratio.
Translated reviews
J
Rating: 4 out of 5
Very complete website, information available and easy to find. Good advice. Good explanations. Good product description. Very good quality of the product and easy to assemble. However, at delivery, some parts were missing but customer service is very responsive and sent them to me quickly and free of charge.
Translated reviews
F
Rating: 4 out of 5
Everything is in accordance with the promises
Translated reviews
C
Rating: 4 out of 5
very responsive company
Translated reviews
Y
Rating: 4 out of 5
Very good quality of products, a bit expensive. A part of the order was missing, but after a phone contact, everything was sorted out.
Translated reviews
P
Rating: 4 out of 5
In accordance with the order. Delivery respected..
Translated reviews
K
Rating: 4 out of 5
Small issue on the site, regarding the choice of my replacement net, but a quick call to the technician and excellent advice.... Ps: too late for the referral I just had one bought for my brother....
Translated reviews
S
Rating: 4 out of 5
Seller attentive, delivery within the deadlines, good quality material
Translated reviews
M
Rating: 4 out of 5
Good service.
Translated reviews
J
Rating: 4 out of 5
Very responsive Very good quality material at first glance (assembled 1 week ago)
Translated reviews
P
Rating: 4 out of 5
Hello, Just a small remark about the delivery, the packages were delivered in a sad state. In doubt, I noted on the delivery slip 'subject to unpacking'. Because I thought that some material might have been damaged during transport. I even have photos to prove it. But fortunately nothing was damaged. Otherwise for everything else: the website, explanations on the site, the order, delivery times, quality of the material and ease of assembly, congratulations, I am very satisfied.
Translated reviews
Response from France Trampoline
Hello Mr. Courteau, the Booster 430 trampoline is extremely solid and heavy due to the quality of the material. In 99.9999% of cases, it is the boxes that may arrive a bit damaged, but the material is never actually damaged. However, it is always advisable to mention reservations if needed with the delivery person. NB: the mention 'subject to unpacking' has no value if there was a problem. You need to mark precise and motivated reservations like 'box torn at the bottom' for example. The France Trampoline team.
T
Rating: 4 out of 5
Carrier could not find the address hence a delivery in 6 days!!!!! Article conforms to our expectations.
Translated reviews
G
Rating: 4 out of 5
Perfect service. Replacement of the jumping mat under warranty after 4 years of use, following initial tearing: no issues since. Replacement of the net and protective cover after 5 years of use, and extreme temperatures (-15° in the north to heat in the southwest in full sun): no issues since. The children, as they grow up, still enjoy using it... Small detail: the net seems thinner than the previous one. Second detail: a jumper weighs more than 80kg.
Translated reviews
G
Rating: 4 out of 5
Very good just missing a cover to cover the mat
Translated reviews
A
Rating: 3 out of 5
Consultation of the catalog excellent just like the speed of dispatch of the ordered product.
Translated reviews
Response from France Trampoline
excellent product: the children don't get out anymore! they are delighted!
S
Rating: 4 out of 5
Fast shipping, quality trampoline and very appreciated by our children (and the older ones). However, the roof of the trampoline was quite complicated to set up. The images do not quite correspond to the product received.
Translated reviews
N
Rating: 3 out of 5
good size trampoline but a bit disappointed with the quality, given the price of the trampoline, the 3 safety straps to close the trampoline net broke after 2 days like paper so I hope that the trampoline will hold up over time and that it is of better quality than its straps by the way if you could send me others thank you in advance
Translated reviews
Response from France Trampoline
Hello Mrs. M Mourmes, we have taken your request regarding the hooks of the protection net opening into account. We tried to reach you on your landline and mobile to get your more precise feedback on your problem. Indeed, we have not received any feedback on the opening hooks so quickly after installation. We wonder if there was a bad installation or perhaps a misuse. Could you please send us photos of your installed trampoline and the net door so that we can assist you? We will, in any case, send you new hooks by postal mail as soon as possible of course. We remain at your disposal. The France Trampoline team.
A
Rating: 4 out of 5
Information taken by phone before the purchase, very available staff, we were well guided. Delivery made within the deadlines, items very well protected and packaged. Assembly of the trampoline took about 2.5 hours (only error in the manual: positioning of the legs at 90° and not 45°!). Very satisfied with the purchase, trampoline which is very solid, well designed which is really reassuring. Not yet used as the grandchildren are not yet on vacation, to see therefore in use and with hindsight.
Translated reviews
M
Rating: 4 out of 5
Net hooks too fragile 2 broken in a week..too bad
Translated reviews
N
Rating: 4 out of 5
The quality of the trampoline is perfect. The materials used are of very good quality. The covering is aesthetic. The only difficulty encountered: the assembly requires strength and we could not manage to correctly assemble the safety net.
Translated reviews
V
Rating: 4 out of 5
small
Translated reviews
N
Rating: 4 out of 5
Perfect order
Translated reviews
E
Rating: 4 out of 5
Nothing to report
Translated reviews
L
Rating: 4 out of 5
Good material
Translated reviews
Y
Rating: 4 out of 5
An error in the order, but corrected quite quickly
Translated reviews
S
Rating: 4 out of 5
meets my expectations
Translated reviews
L
Rating: 3 out of 5
Delivery time not respected
Translated reviews
Response from France Trampoline
Hello, indeed the delay of 2 to 5 working days after your order was not respected because one or more products were out of stock for 72 hours at the time of your order. This was mentioned in red in your order basket and then by an email confirming this immediately after your order just in case. If the out-of-stock products were going to arrive too late, we advise you to place an order for the available items and then a second for the out-of-stock products on our website. We remain at your disposal every day of the week by phone and email. The France Trampoline team.
J
Rating: 4 out of 5
serious but some difficulties in tracking my order
Translated reviews