Customer reviews of France Trampoline

9,4 /10

Based on 22 173 published reviews

5 16,5k 74% 4 4 939 22% 3 463 2% 2 114 1% 1 172 1%

Summary of reviews

France Trampoline consistently delivers fast delivery and reliable shipping, getting items to collection points and doorsteps quickly, with orders tracking clearly and shipments arriving within announced timelines. Customers highlight concrete product strengths such as durable materials, components that match descriptions, and easy assembly support, including complete replacement parts when needed and accessories that meet safety expectations. The service quality stands out with responsive, professional customer support, smooth exchanges or warranty handling, and careful packaging that protects products on arrival. Overall, the experience is described as efficient, trustworthy, and satisfying, with items meeting or exceeding expectations and dedicated after-sales assistance.

Reviews 2, 3 and 5 stars

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Franziska R.

Published on 28/03/2022 à 10h56 following a purchase from 15/02/2022

Very fast delivery.

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Francoise B.

Published on 28/03/2022 à 10h24 following a purchase from 01/02/2022

I am very happy since the beginning of my orders due to the responsiveness of your services... it is very pleasant to talk to someone who puts you at ease and resolves doubts!!! Thank you and see you soon Françoise Barthouil

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Loic S.

Published on 28/03/2022 à 09h45 following a purchase from 12/02/2022

Good service, product conforms and is of high quality. The foam of the trampoline mat is thicker than the original. Very reassuring. Good00

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Julien G.

Published on 27/03/2022 à 19h49 following a purchase from 12/02/2022

Very good

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Isabelle D.

Published on 27/03/2022 à 17h38 following a purchase from 15/02/2022

Perfect! Can you tell me which product to clean the black fabric of the trampoline? Thank you very much. Best regards ***

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Serge C.

Published on 27/03/2022 à 10h31 following a purchase from 09/02/2022

Great

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Marlene J.

Published on 24/03/2022 à 20h31 following a purchase from 10/02/2022

Net was delivered quickly. Fits perfectly and you jump great. I can't say much about the lifespan yet.

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Jean-Luc D.

Published on 24/03/2022 à 14h47 following a purchase from 11/02/2022

Quickly done, well done and well packaged.

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Gerard D.

Published on 23/03/2022 à 21h50 following a purchase from 08/02/2022

Everything was perfect

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Margot R.

Published on 23/03/2022 à 20h32 following a purchase from 08/02/2022

Very good value for money on the structure, the tent slightly expensive when I still have to get the hammock to know if this one can be put at the same time as the tent.

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Natacha P.

Published on 23/03/2022 à 18h12 following a purchase from 08/02/2022

We made a mistake in the size of the trampoline cushion. France trampoline took care of everything: they even placed the order for the right product and took back the wrong cushion.

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Mary W.

Published on 23/03/2022 à 16h38 following a purchase from 20/11/2021

Very good product, solid, nice. The kids love it. Good idea the hammock and the swing.

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Ourda W.

Published on 23/03/2022 à 11h51 following a purchase from 08/02/2022

Great

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Thibaut M.

Published on 23/03/2022 à 11h29 following a purchase from 08/02/2022

Very good

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François V.

Published on 22/03/2022 à 19h37 following a purchase from 07/02/2022

Very good

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Valérie M.

Published on 22/03/2022 à 14h50 following a purchase from 09/02/2022

Very good purchase, very good quality material and fast shipping.

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Abdelhak B.

Published on 22/03/2022 à 10h32 following a purchase from 08/02/2022

Nothing to say, impeccable customer service.

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William H.

Published on 21/03/2022 à 14h22 following a purchase from 07/02/2022

Very satisfied, product corresponding to my expectations, complete package. I gladly recommend.

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Frederic R.

Published on 21/03/2022 à 13h31 following a purchase from 07/02/2022

Very pleasant contact by phone.

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Marguerite S.

Published on 21/03/2022 à 09h32 following a purchase from 31/01/2022

Perfect in order tracking and delivery. Very fast.

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Floriane F.

Published on 20/03/2022 à 09h59 following a purchase from 06/02/2022

Fast delivery. Everything is well protected. Trampoline assembled in a few hours (you need to be 2). Very good quality!! Lowering the net in case of wind is easy. And already hours of jumping and playing for my son (5 years old). Top! 👌🏼

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Broquet J.

Published on 19/03/2022 à 17h18 following a purchase from 04/02/2022

Perfect. The order for the net was made easily even though we did not have the initial reference of the trampoline thanks to the help on the site. The delivery was fast.

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Didier S.

Published on 17/03/2022 à 22h40 following a purchase from 31/01/2022

Perfect

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Corinne P.

Published on 17/03/2022 à 14h30 following a purchase from 03/02/2022

Very satisfied with the customer service.

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Aurore S.

Published on 17/03/2022 à 11h33 following a purchase from 28/01/2022

Very friendly delivery person who helped to drop off the package.

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Alain B.

Published on 16/03/2022 à 09h11 following a purchase from 03/02/2022

ORDER PLACED ASSEMBLED NOTHING TO SAY EVERYTHING IS OK

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Sebastien A.

Published on 15/03/2022 à 13h21 following a purchase from 01/02/2022

Nothing to complain about!

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Catherine H.

Published on 14/03/2022 à 10h42 following a purchase from 01/02/2022

Quality material! Kids and parents are delighted!

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Nadege Y.

Published on 12/03/2022 à 22h47 following a purchase from 30/01/2022

Great, the kids are thrilled!!

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Jacques D.

Published on 12/03/2022 à 22h27 following a purchase from 30/01/2022

The tutorials on the France Trampoline website are very well done for ordering without making mistakes. Spare parts conform to the original model and fast delivery.

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Francoise A.

Published on 11/03/2022 à 17h40 following a purchase from 26/01/2022

It's good material that arrived quickly. It corresponds to what we wanted.

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Yves D.

Published on 08/03/2022 à 22h30 following a purchase from 30/11/2021

Very good material, easy assembly even alone, packaging well done, fast delivery

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Michel H.

Published on 07/03/2022 à 12h29 following a purchase from 25/01/2022

Perfect, fast delivery and product conforms to my order.

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Nicolas D.

Published on 06/03/2022 à 17h35 following a purchase from 26/11/2021

Very good quality product. A bit tricky for assembly, you need at least 2 people for assembly. Not enough photos.

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Marine M.

Published on 06/03/2022 à 16h53 following a purchase from 23/01/2022

Very good trampoline! Very satisfied with our purchase. Very fast delivery. Super!! We recommend France trampoline!

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Florent B.

Published on 06/03/2022 à 10h53 following a purchase from 24/01/2022

Very fast delivery, good products.

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Eric G.

Published on 05/03/2022 à 21h11 following a purchase from 22/01/2022

Super product and order received within reasonable time

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Marise C.

Published on 05/03/2022 à 13h35 following a purchase from 24/01/2022

after-sales service as usual, listening, responsiveness, efficiency

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Frank S.

Published on 04/03/2022 à 19h18 following a purchase from 20/01/2022

Product good, everything complete. Delivery time is advertised on the homepage as 2-5 days, which was one of the reasons for choosing this provider, we needed the product quickly. After about 2 weeks, we inquired by phone, the gentleman we reached on the phone seemed rather burdened and uninterested. Delivery by freight forwarding after about 3 weeks was correct, unfortunately much too late. Too bad.

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Response from France Trampoline Published on 20/01/2022

Dear customer, thank you for your feedback. According to our system, the goods were ready for shipment on 21/01, but only left our logistics center on 26/01. We apologize for these circumstances and will inform our logistics center so that this does not happen again. We wish your family a lot of fun with the trampoline! Best regards, your trampoline technology team.

Adriano Z.

Published on 01/03/2022 à 15h58 following a purchase from 10/01/2022

Everything very well.

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