France Trampoline consistently delivers fast delivery and reliable shipping, getting items to collection points and doorsteps quickly, with orders tracking clearly and shipments arriving within announced timelines. Customers highlight concrete product strengths such as durable materials, components that match descriptions, and easy assembly support, including complete replacement parts when needed and accessories that meet safety expectations. The service quality stands out with responsive, professional customer support, smooth exchanges or warranty handling, and careful packaging that protects products on arrival. Overall, the experience is described as efficient, trustworthy, and satisfying, with items meeting or exceeding expectations and dedicated after-sales assistance.
Happy with our purchase. We bought the trampoline several years ago. It is used almost daily and we needed to change the mat. That is done. Thank you for allowing us to have spare parts long after the purchase.
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Katy B.
Rating: 5 out of 5
following a purchase from 05/07/2021
Very good
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Annie G.
Rating: 5 out of 5
following a purchase from 10/07/2021
Delivery on time and product in line with my expectations
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Anne-Claire D.
Rating: 5 out of 5
following a purchase from 06/07/2021
Very satisfied with my purchase.
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Françoise R.
Rating: 5 out of 5
following a purchase from 11/07/2021
Completely satisfied
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Dorothée J.
Rating: 5 out of 5
following a purchase from 05/07/2021
Very efficient reception
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Manfred H.
Rating: 5 out of 5
following a purchase from 10/07/2021
*****
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Clare M.
Rating: 5 out of 5
following a purchase from 10/07/2021
Super easy to order and very fast
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Monique B.
Rating: 5 out of 5
following a purchase from 10/07/2021
Excellent
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Joëlle Y.
Rating: 5 out of 5
following a purchase from 11/07/2021
Very good
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Marion M.
Rating: 3 out of 5
following a purchase from 11/07/2021
Problem with the trampoline, not resolved despite several emails to customer service. Too bad for the price of the product!
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Tim R.
Rating: 5 out of 5
following a purchase from 12/07/2021
Top
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Laurence C.
Rating: 5 out of 5
following a purchase from 01/07/2021
nothing to report
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Lorraine H.
Rating: 5 out of 5
following a purchase from 11/07/2021
Very good quality product
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Isabelle E.
Rating: 5 out of 5
following a purchase from 12/07/2021
Products conform, good quality, correct packaging for delivery, delivery times respected
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Sabrina S.
Rating: 5 out of 5
following a purchase from 23/03/2021
*****
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François W.
Rating: 5 out of 5
following a purchase from 05/07/2021
Fast delivery, top products my son doesn't leave the trampoline, he was demanding about the quality (gym) and is fully satisfied. Assembly is quite simple. Thank you
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Michel C.
Rating: 5 out of 5
following a purchase from 13/06/2021
👍 the ordered items really meet our expectations.
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Ania H.
Rating: 5 out of 5
following a purchase from 06/07/2021
Very experienced, honest, attentive
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Bron C.
Rating: 5 out of 5
following a purchase from 07/07/2021
Good quality corresponds to the order
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Lydie S.
Rating: 5 out of 5
following a purchase from 07/07/2021
Perfect
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Denis L.
Rating: 5 out of 5
following a purchase from 03/07/2021
Very good quality of the zip line and accessories. Fast shipping
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Jean Jacques P.
Rating: 5 out of 5
following a purchase from 01/04/2021
Delivery time was long but we were warned. Otherwise, good phone contact
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Francoise B.
Rating: 5 out of 5
following a purchase from 08/07/2021
Fast and accurate
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François C.
Rating: 5 out of 5
following a purchase from 06/07/2021
Product conforms to my request. Delivery within the announced deadlines.
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Gregory G.
Rating: 5 out of 5
following a purchase from 04/07/2021
excellent product, my son totally approves.
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Jean-Michel R.
Rating: 5 out of 5
following a purchase from 05/07/2021
Perfect.
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Adrien F.
Rating: 5 out of 5
following a purchase from 06/07/2021
Very well packaged pallet, good quality material I am completely satisfied, thank you!
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Olivier D.
Rating: 5 out of 5
following a purchase from 06/07/2021
Top product. Delivery was perfect. Assembly took a bit long but was easy (with my tools, as the ones provided are really cheap). Plan for time especially to adjust the vertical safety net.
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Myriam B.
Rating: 5 out of 5
following a purchase from 06/07/2021
Product delivered quickly, very good quality, the children are delighted
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Laure M.
Rating: 5 out of 5
following a purchase from 02/07/2021
Good phone contact with an offer of help for assembly if needed (it wasn't needed, the trampoline was easily assembled by 3 pre-teens). Very good quality, my son is delighted
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Sylvie G.
Rating: 5 out of 5
following a purchase from 27/06/2021
Easy order, quick reception, product corresponding well to the presentation
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Manuel P.
Rating: 3 out of 5
following a purchase from 05/07/2021
Fast delivery. Assembly not detailed enough. Quality product except for the plastics with elastics that hold the spring protection. They broke on the first jump. Let's see if they will send me others at no cost...
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Response from France Trampoline
Hello, thank you for your feedback. We apologize for these circumstances. Please feel free to contact our customer service ([email protected]) with photos of the defective parts. We will get back to you as soon as possible to apply the warranty. Best regards, the France Trampoline team
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David P.
Rating: 5 out of 5
following a purchase from 28/06/2021
Impeccable, nothing to complain about the material. Small remark on the transport: the pallet was more like a crate than a real pallet, borderline dangerous.
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Carole G.
Rating: 5 out of 5
following a purchase from 04/07/2021
Very good site and super product
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Audrey F.
Rating: 3 out of 5
following a purchase from 17/04/2021
Waiting time much too long, item ordered in April, received in July. Too bad.
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Response from France Trampoline
Hello, thank you for your feedback. At the time of your order, the net was not in stock before 30/06, as indicated on the product sheet. In mid-June, we informed you by email that the restocking time would unfortunately be a bit longer than expected. Upon receipt in our warehouses, we sent it to you without delay on 07/07. We apologize for the waiting time and do our best to inform our customers. Best regards, the France Trampoline team.
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Dominique B.
Rating: 5 out of 5
following a purchase from 04/05/2021
I am very satisfied
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Martine D.
Rating: 5 out of 5
following a purchase from 03/07/2021
Fast delivery time, quality in line with the description. We are satisfied with our order.
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Géraldine G.
Rating: 3 out of 5
following a purchase from 31/05/2021
Professional refund service. Ineffective expert customer service to help a customer looking for a product
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Response from France Trampoline
Hello and thank you for your feedback. Since your trampoline is not of our brand, we specified during our email exchanges that it is possible that our spare parts may not be compatible with your trampoline. Unfortunately, we do not have a suitable net for your brand - we therefore offered you a return at our expense and a refund. Best regards, the France Trampoline team
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Mathilde P.
Rating: 5 out of 5
following a purchase from 06/06/2021
Good services. It is unfortunate to receive discounts after placing an order...
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