Customer reviews of France Trampoline

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 22 173 published reviews
5 16,5k 74% 4 4 939 22% 3 463 2% 2 114 1% 1 172 1%

Summary of reviews

France Trampoline consistently delivers fast delivery and reliable shipping, getting items to collection points and doorsteps quickly, with orders tracking clearly and shipments arriving within announced timelines. Customers highlight concrete product strengths such as durable materials, components that match descriptions, and easy assembly support, including complete replacement parts when needed and accessories that meet safety expectations. The service quality stands out with responsive, professional customer support, smooth exchanges or warranty handling, and careful packaging that protects products on arrival. Overall, the experience is described as efficient, trustworthy, and satisfying, with items meeting or exceeding expectations and dedicated after-sales assistance.

Reviews 2, 3 and 5 stars

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D
Dominik W.
Rating: 5 out of 5
following a purchase from 21/04/2021
Absolutely top!
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Xavier L.
Rating: 5 out of 5
following a purchase from 17/05/2021
Impeccable delivery, fast, package without damage, courteous and efficient delivery person.
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Thomas S.
Rating: 5 out of 5
following a purchase from 09/04/2021
Very good advice before purchase. Their proposal perfectly matched my needs
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Manfred F.
Rating: 5 out of 5
following a purchase from 17/05/2021
Fast delivery and super product quality. The hanging slackline is really valuable!!
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Sayen S.
Rating: 5 out of 5
following a purchase from 09/05/2021
Very good
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Franck P.
Rating: 5 out of 5
following a purchase from 25/04/2021
Very good
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C
Cedric L.
Rating: 5 out of 5
following a purchase from 04/05/2021
Exemplary service and top responsiveness.
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L
Louise P.
Rating: 5 out of 5
following a purchase from 26/04/2021
Trampoline delivered on time. Problems with friction marks on several legs. Customer service was great and immediately offered a gesture. The children have a lot of fun, their friends too... I recommend your site and your products.
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Iris J.
Rating: 5 out of 5
following a purchase from 19/04/2021
friendly, helpful, good and accurate product description, quality as good as expected. Very satisfied!
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Emilie P.
Rating: 5 out of 5
following a purchase from 08/05/2021
Order very well packaged and fairly quick shipping. Quality product. The only downside is the high price for our family.
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Mariana A.
Rating: 5 out of 5
following a purchase from 06/05/2021
Very good
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Paquerette G.
Rating: 5 out of 5
following a purchase from 12/05/2021
Good product, meets my needs. However, more expensive than I would have thought.
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B
Benoit T.
Rating: 5 out of 5
following a purchase from 02/05/2021
Very good material
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Jean Baptiste M.
Rating: 5 out of 5
following a purchase from 19/04/2021
Practical and efficient site, trampoline of great quality
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Olivier D.
Rating: 5 out of 5
following a purchase from 13/05/2021
Thank you for processing a return due to my mistake.
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El Jarrari A.
Rating: 5 out of 5
following a purchase from 14/04/2021
Very good telephone reception. Satisfied with the product.
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Sylvaine L.
Rating: 5 out of 5
following a purchase from 13/05/2021
Very good quality and easy to install
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Jean-Baptiste P.
Rating: 5 out of 5
following a purchase from 12/05/2021
Very good, thank you
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F
Frédéric B.
Rating: 5 out of 5
following a purchase from 09/05/2021
Very good
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Paolo C.
Rating: 5 out of 5
following a purchase from 21/02/2021
A bit of delay in delivery
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Hermeline G.
Rating: 5 out of 5
following a purchase from 19/04/2021
Very satisfied with our purchase, the trampoline is of good quality and seems to be more robust than the brands usually encountered.
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M
Michel L.
Rating: 3 out of 5
following a purchase from 11/05/2021
A bit disappointed because we wanted a trampoline with a diameter of start up 300 or 360 but not available for a birthday on 19/05/2021 (available only a month later), so we settled for a start up 250 in stock. And very disappointed with the quality of the spring protections as they were already torn after the first uses. The elastic attachment system is very poorly designed and forces a strong tension on the protective foam which has torn!!!
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F
Florian H.
Rating: 3 out of 5
following a purchase from 20/03/2021
Very long delivery times. I was supposedly warned before validating my order... We waited and are happy with the product. It was the delay that was really long..
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Emmanuel M.
Rating: 5 out of 5
following a purchase from 06/04/2021
very good responsiveness following the order. tracking information is important
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Marie D.
Rating: 5 out of 5
following a purchase from 06/05/2021
Compliant with our expectations
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Annick L.
Rating: 5 out of 5
following a purchase from 13/05/2021
Received faster than announced, compliant and very effective, the trampoline withstands the wind well!
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Mathieu C.
Rating: 5 out of 5
following a purchase from 27/04/2021
Perfect product and after the storm of June 17, it's one of the few in the area still in good condition.
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Simon S.
Rating: 5 out of 5
following a purchase from 11/05/2021
Great
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A
Agnes M.
Rating: 2 out of 5
following a purchase from 01/04/2021
no assembly instructions ... a hassle
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Response from France Trampoline
Hello and thank you for your comment, it helps us improve. The assembly instructions are not sent with the product, they can be found in your customer area. Have a nice day, the France Trampoline team.
L
Laurent M.
Rating: 5 out of 5
following a purchase from 25/03/2021
Very good quality product, we pay the price but we know why.
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Ludger A.
Rating: 5 out of 5
following a purchase from 11/04/2021
Order placed by email as a part was not available, I immediately received a notification and it was delivered on time. Great advice over the phone. Always happy to do it again.
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Wilfried E.
Rating: 5 out of 5
following a purchase from 02/05/2021
Very satisfied with the purchased product. Our children are fully enjoying their trampoline. The only downside is that the assembly instructions are not very readable, not very clear, and not complete. Needs improvement.
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V
Veronika W.
Rating: 5 out of 5
following a purchase from 08/05/2021
I ordered a jumping net and a safety pad for our old trampoline. I am very satisfied with the quality of the materials and the workmanship of these products. The order was uncomplicated and the delivery was very fast. I would order again.
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Annick A.
Rating: 5 out of 5
following a purchase from 09/05/2021
Received very quickly after the order
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Yves C.
Rating: 5 out of 5
following a purchase from 10/05/2021
Very fast
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Christele P.
Rating: 5 out of 5
following a purchase from 10/05/2021
I highly recommend, fast delivery, quality product, top service
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Karin M.
Rating: 5 out of 5
following a purchase from 10/05/2021
A very good rope with accessories and a great joy for the kids.
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Tony L.
Rating: 5 out of 5
following a purchase from 11/05/2021
Top!!
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Joan M.
Rating: 5 out of 5
following a purchase from 15/04/2021
Delivery a bit long but quality product, nothing to do with other pseudo trampoline brands.
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Stephane C.
Rating: 5 out of 5
following a purchase from 10/04/2021
a bit of delay for the supply of the trampoline, excellent customer service
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