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E
Rating: 5 out of 5
Quality trampoline. Relatively simple assembly with the help of the instructions but you need to be two. My daughter likes it a lot
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Customer reviews of France Trampoline
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 22 066 published reviews
Summary of reviews
France Trampoline consistently delivers on reliability and quality, with many reviews noting fast, on-time delivery and items arriving perfectly packaged for easy setup. The positive experiences highlight solid, well-made trampolines and accessories, easy-to-follow assembly instructions, and cables or ratchet straps that enhance tension and safety during setup. Customers also emphasize responsive service and the overall enjoyment the products bring to families, including kids and multiple generations, along with easy replacement parts and a long-lasting impression of durability.
Reviews 2, 3 and 5 stars
Reset filtersJ
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
Super delivered very quickly
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N
Rating: 5 out of 5
Very good service. Even though we have only had the trampoline for a few weeks, it seems to be of very good quality
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D
Rating: 5 out of 5
Impeccable
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F
Rating: 5 out of 5
Very easy to install, I took the liberty of adding a hoist (which remains permanently) at the start of the zip line for better tension and to facilitate the lifting of the cable (installed alone). The kids are delighted and so are we to see them having fun. Added a harness + lanyard system for my 5-year-old to secure her, maybe you should offer this kind of thing on your site ;-)
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J
Rating: 5 out of 5
The ordered spare parts fit perfectly to replace the damaged parts of our trampoline.
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C
Rating: 5 out of 5
A customer service that is always efficient and very helpful
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S
Rating: 5 out of 5
Nothing
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C
Rating: 5 out of 5
-
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M
Rating: 5 out of 5
Very good service. Delivery without problems on the scheduled day, after phone contact.
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S
Rating: 5 out of 5
Always very good quality products and a great phone service for advice.
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C
Rating: 5 out of 5
Meets our expectations for family use and all ages!
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N
Rating: 5 out of 5
Nothing to complain about, simple order without surprises.
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L
Rating: 5 out of 5
-
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F
Rating: 5 out of 5
Easy to assemble, seems solid and resistant, we'll see with time.
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N
Rating: 5 out of 5
Material conforms to the description and of good quality.
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A
Rating: 3 out of 5
Very significant delay, several months, in the delivery of the product which cannot probably be entirely attributed to the health crisis. Moreover, the delivery was made in 2 parts with an interval of more than 6 months between the two receptions. Otherwise, the product is of very good quality.
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Response from France Trampoline
Hello and thank you for your comment, We understand your dissatisfaction and are sorry for the delay in delivering your order. Unfortunately, we are facing supply issues, which are indeed due to the global pandemic. Despite all our efforts to accelerate restocking, we remain dependent on the carriers. Indeed, you received your order in 2 deliveries: we made a first shipment with the trampoline and its essential accessories in a first delivery so that you could enjoy it. Then, we sent you the cover at our expense as soon as it returned to stock. Furthermore, we are very happy that your Octopulse 390 satisfies you! Best regards, The France Trampoline team.
C
Rating: 5 out of 5
Extraordinary service!!! Ordered the day before, received the next day, very nice quality of the zip line.
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J
Rating: 5 out of 5
Friendly phone reception with good advice; very good quality and safe material; fast and serious delivery; assembly quite easy and doable by one person; allows for a fairly good level of sports practice, being relatively close to professional equipment.
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L
Rating: 5 out of 5
Good dialogue. Delivered quickly, in good conditions. Packaging in very good condition.
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V
Rating: 5 out of 5
Reliable and compliant.
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V
Rating: 3 out of 5
Quality product...super only complaint is the very long delivery time. I had to call because the product was supposed to be delivered, email in support, but nothing. I had to call the carrier who had subcontracted to another... it took time... the delivery person was very nice 5 stars but their company is too slow...
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Response from France Trampoline
Hello and thank you for your feedback. We apologize for the delivery delay of your order. We are currently experiencing difficulties in restocking our products and unfortunately, we are dependent on the carriers, who at the moment, are not fulfilling their promises. Regarding the delivery, we are passing on the information to the carrier for improvement. Best regards, the France trampoline team.
R
Rating: 5 out of 5
Very good product. Delivery before the expected date. Very satisfied with my order. Site to recommend.
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E
Rating: 5 out of 5
Everything went very well.
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Y
Rating: 5 out of 5
My daughter is happy to spend the days on the trampoline. For me, it gives me time to garden and also to do it.
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I
Rating: 5 out of 5
Solid, stable, excellent bounce quality, allows children to get away from computers! One of the children hurt themselves by hitting a foot against the edge, despite the protection. The children have made great progress, they are having a blast.
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A
Rating: 5 out of 5
Product compliant with expectations, very well packaged, precise assembly instructions. It remains to be seen over time.
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M
Rating: 5 out of 5
Perfect
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P
Rating: 5 out of 5
Fast delivery.
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M
Rating: 5 out of 5
Efficient and friendly after-sales service, products conform to the description.
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E
Rating: 5 out of 5
Order received quickly. Quality products. I recommend.
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A
Rating: 5 out of 5
Product of very good quality! Solid, well-made, easy to assemble, clear instructions. Fast shipping and well packaged. I am very satisfied with my purchase and my children are too :)
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A
Rating: 5 out of 5
Fast delivery. Perfect product.
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M
Rating: 5 out of 5
Very good product.
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A
Rating: 5 out of 5
Good quality material. Delivery within the announced deadlines. Serious company that cares about whether the delivery was good.
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S
Rating: 5 out of 5
Everything went well, 2 deliveries for complete order. Good information for order and delivery tracking.
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Y
Rating: 2 out of 5
Product is completely compliant and satisfactory. Delivery of the product needs to be reviewed. Package delivered with defective and torn packaging. Delivery person was not very concerned about the problem.
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Response from France Trampoline
Hello and thank you for your comment. We apologize on behalf of our logistics team and have passed on the information for improvement. Please do not hesitate to contact customer service if you need assistance. Best regards, the France Trampoline team.
F
Rating: 5 out of 5
very good product. Super delivery with a friendly and helpful delivery person. Nothing to complain about.
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A
Rating: 5 out of 5
Nothing to say.
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