Customer reviews of France Trampoline

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 22 066 published reviews
5 16,4k 74% 4 4 934 22% 3 462 2% 2 114 1% 1 172 1%

Summary of reviews

France Trampoline consistently delivers on reliability and quality, with many reviews noting fast, on-time delivery and items arriving perfectly packaged for easy setup. The positive experiences highlight solid, well-made trampolines and accessories, easy-to-follow assembly instructions, and cables or ratchet straps that enhance tension and safety during setup. Customers also emphasize responsive service and the overall enjoyment the products bring to families, including kids and multiple generations, along with easy replacement parts and a long-lasting impression of durability.

Reviews 2, 3 and 5 stars

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M
Martine D.
Rating: 5 out of 5
following a purchase from 29/11/2020
Very good communication for delivery tracking. Smooth website.
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Pauline P.
Rating: 5 out of 5
following a purchase from 18/01/2021
Item easy to find on your website. Very well detailed. Quick order taking and delivery time respected. Very good follow-up by email.
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Irina K.
Rating: 5 out of 5
following a purchase from 18/01/2021
Superb! We use it every day!
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Adrien M.
Rating: 5 out of 5
following a purchase from 20/12/2020
Dedicated team, great trampoline, top delivery!
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Susanne M.
Rating: 5 out of 5
following a purchase from 03/12/2020
Great trampoline, great service
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Remy D.
Rating: 5 out of 5
following a purchase from 04/11/2020
All good.
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Pierrick B.
Rating: 5 out of 5
following a purchase from 22/12/2020
Quality material delivered within the expected timeframe. Quality customer service that was able to respond to my various requests and processed the refund of an item ordered in duplicate due to my mistake. I highly recommend France Trampoline.
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Marie A.
Rating: 5 out of 5
following a purchase from 21/09/2020
Nothing to report for the provider.
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Nathalie P.
Rating: 5 out of 5
following a purchase from 26/11/2020
Helpful and professional.
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Gwenaelle G.
Rating: 5 out of 5
following a purchase from 01/12/2020
Top-notch!
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Marie S.
Rating: 5 out of 5
following a purchase from 22/11/2020
Trampoline suitable for us and family use. The only complaint I can make is that the assembly instructions lack details. Otherwise, the trampoline is great!
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Philippe B.
Rating: 5 out of 5
following a purchase from 22/10/2020
very good
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Mathilde J.
Rating: 5 out of 5
following a purchase from 29/11/2020
Order and delivery time compliant.
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Bernd G.
Rating: 5 out of 5
following a purchase from 17/01/2021
Everything went super smoothly. ***
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Aline C.
Rating: 5 out of 5
following a purchase from 25/12/2020
Very good quality material.
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Etienne C.
Rating: 5 out of 5
following a purchase from 19/12/2020
Very good product (Oval trampoline 360) delivered on time. Assembled alone. Expect 4 hours of assembly.
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Marc H.
Rating: 3 out of 5
following a purchase from 01/12/2020
Good product but delivery wait time too long.
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Response from France Trampoline
Hello and thank you for your feedback. We apologize for the delivery delay of your order, which was indicated on the product sheet at the time of your purchase. Initial delivery was scheduled for early January, which was postponed by 15 days. We kept you informed of the delay. We are currently experiencing difficulties in restocking our products and unfortunately, we are dependent on the carriers, who at the moment are not fulfilling their delivery promise. Once again, we apologize. Best regards, the France Trampoline team.
A
Annchen S.
Rating: 5 out of 5
following a purchase from 14/01/2021
Very friendly and very helpful in solving problems. Really recommendable!
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Vincent P.
Rating: 5 out of 5
following a purchase from 29/10/2020
Perfect
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Daniel S.
Rating: 5 out of 5
following a purchase from 17/01/2021
The zip line is very good! Shipping and packaging top! Very, very good quality!! Advice was also very good and fast!
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Laurence S.
Rating: 5 out of 5
following a purchase from 26/11/2020
Beautiful quality, and good service, we are happy!
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Pascale V.
Rating: 5 out of 5
following a purchase from 02/12/2020
Very good!!
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Marie L.
Rating: 5 out of 5
following a purchase from 26/10/2020
Top-notch after-sales service! Package sent with seriousness.
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Thierry S.
Rating: 5 out of 5
following a purchase from 23/11/2020
Everything was perfect!
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Gwenaelle H.
Rating: 5 out of 5
following a purchase from 09/11/2020
Very serious site a good warning for our girls.
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Purdey J.
Rating: 5 out of 5
following a purchase from 08/11/2020
Delivery on time, very good quality material, easier assembly with two people.
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Emilie L.
Rating: 5 out of 5
following a purchase from 01/12/2020
Good quality trampoline. Delivery times respected. One item was out of stock at the time of my order, I was notified and received regular emails to inform me of its shipment. However, get your muscles ready to assemble the trampoline cover!
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Michele D.
Rating: 5 out of 5
following a purchase from 18/11/2020
Very good communication with the customer. Very correct.
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Patrice B.
Rating: 5 out of 5
following a purchase from 30/07/2020
Very satisfied after 6 months of use.
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Geraldine G.
Rating: 5 out of 5
following a purchase from 03/12/2020
Very good, delivery on time. Customer service easy to reach and competent.
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Marise C.
Rating: 5 out of 5
following a purchase from 09/10/2020
I have already filled out this form reception, exchanges, listening, order, delivery and after-sales service top. only downside but independent of FT due to Covid delay to receive it because made in China and also the difficulty of assembly in winter on a Christmas day in the cold with a notice a bit too brief so think about the videos on YouTube
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J
Jean-paul F.
Rating: 5 out of 5
following a purchase from 09/01/2021
EXCELLENT PRODUCT
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Ludovic P.
Rating: 5 out of 5
following a purchase from 24/11/2020
Very good quality product, although a bit difficult to assemble
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Joseba G.
Rating: 5 out of 5
following a purchase from 30/11/2020
Materials of very good quality
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Pierrick E.
Rating: 5 out of 5
following a purchase from 23/11/2020
Very good quality product (Apollo Sport 500). Very good order follow-up (product delivered in 2 parts) both by the France Trampoline site and the provider for delivery.
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B
Bernard N.
Rating: 5 out of 5
following a purchase from 26/11/2020
everything was perfect
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Alexandra G.
Rating: 5 out of 5
following a purchase from 22/12/2020
Nothing to say.
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Cédric L.
Rating: 5 out of 5
following a purchase from 13/12/2020
Delivery on time and trampoline of super quality! The kids and the adults love it!
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Pascal B.
Rating: 5 out of 5
following a purchase from 06/12/2020
Perfect nothing to say
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Marlène L.
Rating: 5 out of 5
following a purchase from 27/11/2020
Very good provider
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