Customer reviews of France Trampoline

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Henri C.

Rating: 5 out of 5

Published on 11/09/2020 à 14h24 following a purchase from 28/07/2020

Very good product

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Martine V.

Rating: 5 out of 5

Published on 10/09/2020 à 18h55 following a purchase from 19/05/2020

very good

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Olivier P.

Rating: 5 out of 5

Published on 10/09/2020 à 17h15 following a purchase from 22/07/2020

All good, no issues.

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Maud S.

Rating: 2 out of 5

Published on 09/09/2020 à 21h38 following a purchase from 03/05/2020

During the COVID crisis, I understand that the delays were extended; however, the payment was processed immediately, about two months before delivery. This business practice is ***

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Response from France Trampoline Published on 07/05/2020

Hello, thank you for your comment. Indeed, during this crisis, we experienced supply delays and extended delivery times. We did our best to regularly update these delays on our site. We sincerely apologize for the inconveniences caused. Best regards, the France Trampoline team.

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Mathieu L.

Rating: 5 out of 5

Published on 09/09/2020 à 20h46 following a purchase from 26/07/2020

Fast delivery and quality zip line, no issues.

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Thais G.

Rating: 5 out of 5

Published on 09/09/2020 à 16h44 following a purchase from 26/07/2020

Everything was great, I ordered the protective foam for the bars of the trampoline and they turned out very well, I am very happy!

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Didier G.

Rating: 5 out of 5

Published on 09/09/2020 à 13h39 following a purchase from 26/07/2020

Satisfactory item. To see if it lasts over time. Perfect delivery.

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Anne-marie D.

Rating: 3 out of 5

Published on 09/09/2020 à 11h55 following a purchase from 28/07/2020

7 out of 10

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Response from France Trampoline Published on 30/07/2020

Hello, thank you for this comment! Please feel free to give us more detailed feedback at [email protected] so we can achieve a 10/10 next time. The France Trampoline team.

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Bernhard S.

Rating: 5 out of 5

Published on 09/09/2020 à 09h13 following a purchase from 28/03/2020

Price/performance: Top goods were delivered well packaged, assembly was easy based on detailed instructions, products seem to be of high quality. Our children have a lot of fun with it. The only downside: delivery time Unfortunately, the delivery was delayed due to the COVID situation.

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Florence M.

Rating: 3 out of 5

Published on 08/09/2020 à 21h30 following a purchase from 08/05/2020

The products are of very good quality but on this last order, the delivery times were really long... and we had no commercial gesture. It's a shame

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Response from France Trampoline Published on 09/05/2020

Hello and thank you for this feedback, Indeed, due to the health crisis we have experienced supply delays and extended delivery times. We apologize for the inconveniences and thank you again for your trust. The France Trampoline team.

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Anne Sophie S.

Rating: 5 out of 5

Published on 08/09/2020 à 20h38 following a purchase from 19/05/2020

Very good follow-up of the order

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Jocelyne N.

Rating: 5 out of 5

Published on 08/09/2020 à 17h51 following a purchase from 27/07/2020

Very good quality of the zip line. The children and adults love it. The delivery was very fast and without problems.

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Michel D.

Rating: 5 out of 5

Published on 08/09/2020 à 17h22 following a purchase from 28/07/2020

very good

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Darwin M.

Rating: 5 out of 5

Published on 08/09/2020 à 16h13 following a purchase from 11/05/2020

Perfect, fast despite the confinement issues we all had.

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Hans-ulrich L.

Rating: 5 out of 5

Published on 08/09/2020 à 13h41 following a purchase from 21/07/2020

*** Everything went super well

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Arne B.

Rating: 5 out of 5

Published on 08/09/2020 à 13h12 following a purchase from 27/07/2020

Very timely delivery. Good product. I can highly recommend this provider.

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Patrick G.

Rating: 5 out of 5

Published on 08/09/2020 à 12h53 following a purchase from 08/05/2020

I recommend this site for purchasing a trampoline.

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Marie-christine V.

Rating: 5 out of 5

Published on 08/09/2020 à 10h44 following a purchase from 02/06/2020

The delivery was a bit long, probably due to COVID-19

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Frédéric B.

Rating: 5 out of 5

Published on 07/09/2020 à 20h51 following a purchase from 26/06/2020

nothing to report

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Patrick L.

Rating: 5 out of 5

Published on 07/09/2020 à 20h19 following a purchase from 21/07/2020

Very fast delivery

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Elisabeth E.

Rating: 3 out of 5

Published on 07/09/2020 à 18h36 following a purchase from 05/05/2020

Very good quality trampoline but many back and forth to obtain a complete trampoline (error in the delivered parts, missing parts in the first delivery).

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Response from France Trampoline Published on 07/05/2020

Hello, and thank you for your feedback. We are sincerely sorry about this experience which does not reflect the quality of service we are used to providing. Even though we have obviously taken these comments into account, we would like to extend our sincere apologies for these inconveniences, and thank you for your trust. The France Trampoline team

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Franz B.

Rating: 5 out of 5

Published on 07/09/2020 à 18h35 following a purchase from 20/07/2020

Everything went well and the quality is right

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Claudine M.

Rating: 3 out of 5

Published on 07/09/2020 à 18h26 following a purchase from 10/06/2020

delivery time of more than 3 months we were informed but 3 weeks more for delivery is exaggerated ("your package has left!!" and 3 weeks later still nothing)

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Response from France Trampoline Published on 14/06/2020

Hello, We are surprised by your comment because after checking, and unless we are mistaken, your order placed on June 10 was indeed shipped on July 16, and delivered on Thursday, July 30. Could you please check again that the package has not been received by someone else (relative, neighbor...)? We remain at your disposal for the follow-up of your file. Best regards, the France Trampoline team

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Franck L.

Rating: 3 out of 5

Published on 07/09/2020 à 18h13 following a purchase from 04/06/2020

The product meets my needs, but the delivery time is really very long.

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Response from France Trampoline Published on 04/06/2020

Hello, Thank you for your comment! Indeed, due to the health crisis we have experienced supply delays and extended delivery times. We apologize for the inconvenience caused and remain at your disposal at [email protected] for any further questions or comments. The France Trampoline team

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Durant C.

Rating: 5 out of 5

Published on 07/09/2020 à 17h29 following a purchase from 28/04/2020

listening service, quality product and responsive after-sales service.

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Laëtitia D.

Rating: 5 out of 5

Published on 07/09/2020 à 17h16 following a purchase from 24/07/2020

Fast order and delivery. Very good quality products

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Soline M.

Rating: 5 out of 5

Published on 07/09/2020 à 16h19 following a purchase from 11/05/2020

Very good quality trampoline, easy to assemble. Delivery time a bit long but we knew this at the time of ordering, COVID probably didn't help...

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Emilie G.

Rating: 5 out of 5

Published on 07/09/2020 à 15h51 following a purchase from 28/07/2020

Fast and careful delivery

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Pierre B.

Rating: 5 out of 5

Published on 07/09/2020 à 15h45 following a purchase from 26/02/2020

-

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Isabel R.

Rating: 5 out of 5

Published on 07/09/2020 à 14h58 following a purchase from 29/04/2020

Very good quality. delivery ok

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Bertrand P.

Rating: 3 out of 5

Published on 07/09/2020 à 14h55 following a purchase from 26/05/2020

The delivery time was very significant and heavily impacted by the COVID-19 crisis. Nevertheless, the information about the delay given in this context was respected. The quality of the material is not evaluated since it has not yet been installed.

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Response from France Trampoline Published on 26/05/2020

Hello, Indeed, due to the health crisis we have experienced supply delays and extended delivery times. We sincerely apologize for this inconvenience. We have indeed done everything possible to quickly update these delays on our site and to respect them, thank you very much for pointing it out. Please feel free to adjust your rating or give us your feedback at [email protected] after testing the material. Thank you for your trust, the France Trampoline team.

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Eric M.

Rating: 5 out of 5

Published on 07/09/2020 à 14h27 following a purchase from 28/07/2020

Product meets my expectations

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Julie F.

Rating: 5 out of 5

Published on 07/09/2020 à 13h16 following a purchase from 16/05/2020

Durable jumping mat as well as the springs. Long delay due to Covid. Very good follow-up from France trampoline

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Marjorie D.

Rating: 5 out of 5

Published on 07/09/2020 à 12h33 following a purchase from 30/04/2020

the information service is of quality as well as the order tracking. Very satisfied and my children too

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Alexandre J.

Rating: 5 out of 5

Published on 07/09/2020 à 11h37 following a purchase from 20/05/2020

Great trampoline nothing to compare with those found in all sports stores. Excellent value for money

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Valérie V.

Rating: 5 out of 5

Published on 07/09/2020 à 10h23 following a purchase from 27/07/2020

Fast and impeccable after-sales service.

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Jean Noel B.

Rating: 5 out of 5

Published on 07/09/2020 à 09h49 following a purchase from 28/04/2020

Very good, with covid, extended deadlines and order received in several parts. We should just be informed during the order if the deadlines are extended Thank you in advance

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François G.

Rating: 5 out of 5

Published on 07/09/2020 à 08h53 following a purchase from 29/05/2020

Very good quality trampoline, and many details in the finish justify the higher price compared to those sold in the large sporting goods store that comes to mind first, the one with the blue and white logo. Order deadline (delivery in June 2020) respected despite the Covid crisis, and assembly (with two people) without particular difficulty contrary to what we have read in some reviews. In short, nothing to complain about regarding the supplier and the item.

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Marie-eve C.

Rating: 5 out of 5

Published on 07/09/2020 à 08h14 following a purchase from 12/05/2020

Fast delivery despite the current context Contactless drop-off in our garage

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Pierrick B.

Rating: 5 out of 5

Published on 06/09/2020 à 20h33 following a purchase from 25/04/2020

Very good telephone reception. A professional company. The trampoline is true to its description.

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