Customer reviews of France Trampoline

9,4 /10

Based on 22 174 published reviews

5 16,5k 74% 4 4 939 22% 3 463 2% 2 114 1% 1 172 1%

Summary of reviews

France Trampoline consistently delivers fast delivery and reliable shipping, getting items to collection points and doorsteps quickly, with orders tracking clearly and shipments arriving within announced timelines. Customers highlight concrete product strengths such as durable materials, components that match descriptions, and easy assembly support, including complete replacement parts when needed and accessories that meet safety expectations. The service quality stands out with responsive, professional customer support, smooth exchanges or warranty handling, and careful packaging that protects products on arrival. Overall, the experience is described as efficient, trustworthy, and satisfying, with items meeting or exceeding expectations and dedicated after-sales assistance.

Reviews 2, 3 and 5 stars

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Audrey B.

Published on 21/09/2020 à 14h20 following a purchase from 26/07/2020

The zip line + ninja course pack is very satisfying. The products are of good quality and usable for both small and large.

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Yves M.

Published on 21/09/2020 à 14h11 following a purchase from 11/08/2020

Very good material. Delivery the day after the order, during the COVID-19 crisis, I didn't even believe it.

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Anneke B.

Published on 20/09/2020 à 14h52 following a purchase from 22/07/2020

Great product! The kids are having a blast...

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Carine L.

Published on 17/09/2020 à 20h49 following a purchase from 04/05/2020

Very good quality trampoline

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Luc B.

Published on 17/09/2020 à 18h57 following a purchase from 07/08/2020

Quality services and products, I recommend.

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Bettina B.

Published on 16/09/2020 à 15h39 following a purchase from 06/08/2020

The ordering process was great, extra inquiry to ensure it was the right part. Fast delivery

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Armelle B.

Published on 16/09/2020 à 12h44 following a purchase from 30/07/2020

Long delivery time

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Response from France Trampoline Published on 01/08/2020

Hello, Indeed, due to the health crisis we experienced supply delays and extended delivery times. We kindly ask you to accept our apologies for this inconvenience. Please know that we did everything possible to quickly update these deadlines on our site. We sincerely apologize for the inconvenience caused. Thank you for your trust, the France Trampoline team.

Valérie G.

Published on 15/09/2020 à 19h44 following a purchase from 05/08/2020

I ordered a trampoline over 10 years ago which I was very satisfied with, both in terms of product quality and after-sales service, and I have just renewed the experience to offer one to my children who have now become parents themselves.

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Céline L.

Published on 15/09/2020 à 16h11 following a purchase from 03/05/2020

Perfect. Completely satisfied with the product.

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Paul M.

Published on 15/09/2020 à 14h57 following a purchase from 04/08/2020

Very fast delivery

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David M.

Published on 14/09/2020 à 21h47 following a purchase from 31/07/2020

Deadlines not met. Delivery of net attachments with an incompatible size, so a reminder to request a shipment with the correct attachments this time. Reception of the ladder 1 month after the trampoline...

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Response from France Trampoline Published on 04/08/2020

Hello, Thank you for your comment. Indeed, during this crisis, we experienced supply delays and extended delivery times. We did everything possible to regularly update these deadlines on our site. However, this product recall does not reflect the usual quality and seriousness of our services. For this reason, we sincerely apologize for the inconveniences caused. Best regards, the France Trampoline team.

Alain G.

Published on 14/09/2020 à 19h15 following a purchase from 27/07/2020

Order placed as part of the after-sales service which is very efficient and effective, and does not hesitate to satisfy the customer, even for products that have exceeded the warranty.

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Jérôme T.

Published on 14/09/2020 à 17h43 following a purchase from 04/05/2020

Great

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Bastian R.

Published on 14/09/2020 à 14h54 following a purchase from 02/08/2020

The order was processed very quickly and the material is really very good. Although not very cheap, it is made to last! Our kids have a lot of fun with the cable car.

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Celine B.

Published on 14/09/2020 à 14h28 following a purchase from 01/08/2020

Very satisfied with my order. The product is of very good quality. Fast delivery. I recommend this site.

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Maria Z.

Published on 14/09/2020 à 13h20 following a purchase from 01/08/2020

Fast delivery, good product

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Margareth W.

Published on 14/09/2020 à 12h51 following a purchase from 28/07/2020

Fast and efficient delivery, products conforming to everything we have ordered on this site which I recommend.

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Christophe R.

Published on 14/09/2020 à 10h44 following a purchase from 04/08/2020

The springs suit me perfectly. Fast arrival and without issues. Careful packaging.

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Charlotte L.

Published on 13/09/2020 à 19h48 following a purchase from 31/07/2020

Very good quality of listening from the people I spoke to online.

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Isabelle R.

Published on 13/09/2020 à 19h14 following a purchase from 26/07/2020

No issues

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Élodie V.

Published on 13/09/2020 à 14h58 following a purchase from 03/08/2020

Order met my expectations, delivered on time.

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Nadine M.

Published on 13/09/2020 à 11h17 following a purchase from 03/08/2020

Fast delivery and met my expectations.

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Brigitte B.

Published on 13/09/2020 à 10h39 following a purchase from 31/07/2020

excellent product, conforms to the presentation on the FRANCE TRAMPOLINE site

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Henri C.

Published on 11/09/2020 à 14h24 following a purchase from 28/07/2020

Very good product

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Martine V.

Published on 10/09/2020 à 18h55 following a purchase from 19/05/2020

very good

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Olivier P.

Published on 10/09/2020 à 17h15 following a purchase from 22/07/2020

All good, no issues.

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Maud S.

Published on 09/09/2020 à 21h38 following a purchase from 03/05/2020

During the COVID crisis, I understand that the delays were extended; however, the payment was processed immediately, about two months before delivery. This business practice is ***

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Response from France Trampoline Published on 07/05/2020

Hello, thank you for your comment. Indeed, during this crisis, we experienced supply delays and extended delivery times. We did our best to regularly update these delays on our site. We sincerely apologize for the inconveniences caused. Best regards, the France Trampoline team.

Mathieu L.

Published on 09/09/2020 à 20h46 following a purchase from 26/07/2020

Fast delivery and quality zip line, no issues.

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Thais G.

Published on 09/09/2020 à 16h44 following a purchase from 26/07/2020

Everything was great, I ordered the protective foam for the bars of the trampoline and they turned out very well, I am very happy!

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Didier G.

Published on 09/09/2020 à 13h39 following a purchase from 26/07/2020

Satisfactory item. To see if it lasts over time. Perfect delivery.

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Anne-Marie D.

Published on 09/09/2020 à 11h55 following a purchase from 28/07/2020

7 out of 10

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Response from France Trampoline Published on 30/07/2020

Hello, thank you for this comment! Please feel free to give us more detailed feedback at [email protected] so we can achieve a 10/10 next time. The France Trampoline team.

Bernhard S.

Published on 09/09/2020 à 09h13 following a purchase from 28/03/2020

Price/performance: Top goods were delivered well packaged, assembly was easy based on detailed instructions, products seem to be of high quality. Our children have a lot of fun with it. The only downside: delivery time Unfortunately, the delivery was delayed due to the COVID situation.

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Florence M.

Published on 08/09/2020 à 21h30 following a purchase from 08/05/2020

The products are of very good quality but on this last order, the delivery times were really long... and we had no commercial gesture. It's a shame

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Response from France Trampoline Published on 09/05/2020

Hello and thank you for this feedback, Indeed, due to the health crisis we have experienced supply delays and extended delivery times. We apologize for the inconveniences and thank you again for your trust. The France Trampoline team.

Anne Sophie S.

Published on 08/09/2020 à 20h38 following a purchase from 19/05/2020

Very good follow-up of the order

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Jocelyne N.

Published on 08/09/2020 à 17h51 following a purchase from 27/07/2020

Very good quality of the zip line. The children and adults love it. The delivery was very fast and without problems.

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Michel D.

Published on 08/09/2020 à 17h22 following a purchase from 28/07/2020

very good

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Darwin M.

Published on 08/09/2020 à 16h13 following a purchase from 11/05/2020

Perfect, fast despite the confinement issues we all had.

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Hans-Ulrich L.

Published on 08/09/2020 à 13h41 following a purchase from 21/07/2020

*** Everything went super well

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Arne B.

Published on 08/09/2020 à 13h12 following a purchase from 27/07/2020

Very timely delivery. Good product. I can highly recommend this provider.

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Patrick G.

Published on 08/09/2020 à 12h53 following a purchase from 08/05/2020

I recommend this site for purchasing a trampoline.

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