Customer reviews of France Trampoline

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 22 066 published reviews
5 16,4k 74% 4 4 934 22% 3 462 2% 2 114 1% 1 172 1%

Summary of reviews

France Trampoline consistently delivers on reliability and quality, with many reviews noting fast, on-time delivery and items arriving perfectly packaged for easy setup. The positive experiences highlight solid, well-made trampolines and accessories, easy-to-follow assembly instructions, and cables or ratchet straps that enhance tension and safety during setup. Customers also emphasize responsive service and the overall enjoyment the products bring to families, including kids and multiple generations, along with easy replacement parts and a long-lasting impression of durability.

Reviews 2, 3 and 5 stars

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Michel R.
Rating: 5 out of 5
following a purchase from 17/04/2020
Compliant with the order
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Stéphane B.
Rating: 5 out of 5
following a purchase from 08/04/2020
Very satisfied
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Michel P.
Rating: 5 out of 5
following a purchase from 24/04/2020
Product meets my expectations, the width of the steps of 7.5 cm is comfortable for children in socks 👍
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Loic C.
Rating: 5 out of 5
following a purchase from 10/04/2020
Nothing to report
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Nicolas B.
Rating: 5 out of 5
following a purchase from 10/04/2020
Fast delivery even during confinement!
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Laurent R.
Rating: 5 out of 5
following a purchase from 18/04/2020
Nothing to complain about, very good.
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Diane D.
Rating: 5 out of 5
following a purchase from 06/04/2020
Very correct, delayed by the pandemic but good communication.
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Manuela A.
Rating: 5 out of 5
following a purchase from 20/04/2020
Despite the Corona crisis, everything was great and delivered very quickly.
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Gilles Et Rachel C.
Rating: 5 out of 5
following a purchase from 18/03/2020
We are very satisfied with the service provided. The parts we ordered are very well described and presented on the site. The sales service is very competent. We are delighted!
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Armin H.
Rating: 5 out of 5
following a purchase from 23/04/2020
Good and professional advice, ordering process quick and easy!
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Nicolas V.
Rating: 5 out of 5
following a purchase from 29/03/2020
Perfect! I recommend!
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Christophe J.
Rating: 5 out of 5
following a purchase from 28/04/2020
Great
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Cristian B.
Rating: 5 out of 5
following a purchase from 14/04/2020
I was satisfied with the timeliness with which the order was fulfilled and the quality of the product that perfectly meets expectations both in qualitative and aesthetic terms. Assembly is also quite intuitive. I must say in all honesty that I would recommend your products to my friends. A cordial greeting and thanks.
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Nathalie R.
Rating: 5 out of 5
following a purchase from 25/03/2020
Quality products
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Sophie B.
Rating: 5 out of 5
following a purchase from 14/03/2020
Very good
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Véronique B.
Rating: 3 out of 5
following a purchase from 04/04/2020
In general, I am satisfied but a problem with stock led to a lack of reflection on delivery. I ordered a net and the upper support for it, I only received the support, the net not being available for 2 months!! I have no use for the support without the net, I would have preferred to be offered to cancel the delivery. I therefore found a net on another site, significantly cheaper and of better quality.
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Response from France Trampoline
Hello, thank you for taking the time to leave us a comment. Our restocks have indeed been heavily impacted by the events of recent months. Furthermore, our computer system does indeed manage the partial shipment of orders as soon as a reference is back in stock to delay the shipment of orders as little as possible. We apologize for this inconvenience. However, it is of course possible to cancel the order upon simple request to our services. We remain at your disposal for any further information. The France Trampoline team.
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Vincent M.
Rating: 5 out of 5
following a purchase from 26/03/2020
Nothing to report. Easy order and delivery OK
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Stéphanie D.
Rating: 5 out of 5
following a purchase from 24/04/2020
In line with my expectations
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Jean-luc G.
Rating: 5 out of 5
following a purchase from 28/04/2020
Very good material
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Christophe F.
Rating: 5 out of 5
following a purchase from 09/04/2020
The people on the phone are very friendly and know how to advise the customer according to their expectations. The customer service is very responsive. The family jump 360 trampoline perfectly matches what we wanted and the quality of the product is there. The safety net is very reassuring, as is the entire trampoline. The children appreciate it and thank you.
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Nadège B.
Rating: 5 out of 5
following a purchase from 24/04/2020
In line with the description.
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Jonathan P.
Rating: 5 out of 5
following a purchase from 27/04/2020
Ballast bags conform to what was expected. However, one of them had a defect and was immediately replaced by France Trampoline. Thank you and well done for this responsiveness.
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Gwénola M.
Rating: 5 out of 5
following a purchase from 14/03/2020
Perfectly corresponds to the ordered product. Very good quality as always
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Cynthia P.
Rating: 3 out of 5
following a purchase from 28/03/2020
Very good product, very good communication. I take away 2 stars because there is no assembly manual and the little that exists is in English. So for a product made in France, hats off!
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Response from France Trampoline
Hello, thank you for taking the time to leave us a comment. We take note of your remark and will pass the information on to the relevant service! Best regards, the France Trampoline team.
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Valérie T.
Rating: 5 out of 5
following a purchase from 08/04/2020
Very good quality products made in France. Customer service easy to reach, and who does everything possible to meet our expectations. I recommend.
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Manuela M.
Rating: 5 out of 5
following a purchase from 04/04/2020
Order arrived as expected, in line with what we were waiting for. Quality trampoline and easy to assemble.
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Rosie D.
Rating: 5 out of 5
following a purchase from 15/04/2020
Le trampoline est top! service au client aussi top! Facile à monter, la qualité est très bonne. Les enfants sont heureux! Merci France Trampoline! :-)
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Jan B.
Rating: 5 out of 5
following a purchase from 25/04/2020
The product is of very good quality.
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Aude B.
Rating: 5 out of 5
following a purchase from 18/04/2020
Good reception, products in line with our expectations
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Marie-jo S.
Rating: 5 out of 5
following a purchase from 23/03/2020
Transport: no problem during delivery. Product intact, and corresponding to my expectations.
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Sophie M.
Rating: 3 out of 5
following a purchase from 29/03/2020
Very very long delay (but with the confinement problem). One of the items did not meet my expectations (no elastic in the replacement fiberglass arcs for the top of the net, unlike the original part, so quite a hassle to install).
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Response from France Trampoline
Hello, thank you for your comment. We are sorry for the delivery delays experienced during the confinement period, unfortunately beyond our control. Furthermore, regarding the fiberglass arcs, indeed these replacement parts are now offered without elastic for logistical reasons. It should be noted that the elastics did not serve to hold the arcs at all: it is rather their size, number, and adjustment that keep the net firmly in place. We remain at your disposal for any further information and wish you good times on your trampoline! The France Trampoline team.
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Bruno L.
Rating: 3 out of 5
following a purchase from 13/04/2020
Fast delivery. Satisfactory quality. One might regret the frankly improvable assembly system, especially for the net. The absence of stainless steel screws is a shame for a product intended for outdoor use.
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Response from France Trampoline
Hello, and first of all thank you for your comment. Several fixing systems were tested before adopting our current system, which has proven effective for maintaining the posts of the net over time. Once you get the hang of its installation, this system is usually quite favored by our customers! As for your screws, we have never encountered any particular issues with them: if you wish, feel free to send us a photo of the difficulties encountered, and we will send you a new set of screws. We remain at your disposal for any questions, the France Trampoline team.
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Lionel B.
Rating: 5 out of 5
following a purchase from 27/03/2020
Very good
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Julien H.
Rating: 5 out of 5
following a purchase from 26/04/2020
Very well done site.
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Birgit B.
Rating: 5 out of 5
following a purchase from 05/04/2020
Everything worked perfectly, the trampoline looks very sturdy and bounces great. This was very important for our gymnasts.
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Marie C.
Rating: 5 out of 5
following a purchase from 22/03/2020
Everything is OK
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Leo L.
Rating: 5 out of 5
following a purchase from 06/04/2020
Nothing to report
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Brigitte K.
Rating: 5 out of 5
following a purchase from 27/04/2020
In line with the description and fast delivery
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Aude P.
Rating: 5 out of 5
following a purchase from 25/04/2020
Very fast.
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Laetitia M.
Rating: 5 out of 5
following a purchase from 28/03/2020
Super trampoline of very good quality! The kids are having a blast, and so are the parents!
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