Customer reviews of France Trampoline

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Sylvain F.

Rating: 5 out of 5

Published on 28/05/2020 à 11h18 following a purchase from 16/04/2020

Order received very, very quickly, well packaged. The product is perfect and brings joy to the children.

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Christophe T.

Rating: 5 out of 5

Published on 28/05/2020 à 10h21 following a purchase from 04/04/2020

A quick reception of the order despite the confinement measures. Perfect communication to explain the delay. In the end, the delivery was made before the scheduled date.

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Karin B.

Rating: 5 out of 5

Published on 28/05/2020 à 08h54 following a purchase from 15/04/2020

Simply everything is top

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Isabelle M.

Rating: 5 out of 5

Published on 28/05/2020 à 08h18 following a purchase from 03/04/2020

Everything is perfect, thank you again!

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Isoline D.

Rating: 5 out of 5

Published on 27/05/2020 à 21h39 following a purchase from 11/04/2020

Perfect. Product conforms and fast delivery.

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Caroline D.

Rating: 5 out of 5

Published on 27/05/2020 à 20h25 following a purchase from 25/03/2020

We are delighted with our purchase during the confinement period: fast delivery and good explanation for assembly. The oval model is ideal for our small garden! A big thank you to France Trampoline!

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Laurent G.

Rating: 5 out of 5

Published on 27/05/2020 à 19h14 following a purchase from 15/04/2020

Always perfect.

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Diego S.

Rating: 5 out of 5

Published on 27/05/2020 à 18h36 following a purchase from 09/04/2020

Good quality carpet, extremely appreciated the availability of all spare parts, well done!

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Xavier G.

Rating: 5 out of 5

Published on 27/05/2020 à 16h41 following a purchase from 13/04/2020

Great site. They contact you by email to make sure of your order to send the right product, and that's great!!!

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Stephanie V.

Rating: 5 out of 5

Published on 27/05/2020 à 16h18 following a purchase from 09/04/2020

Simply perfect! Very professional.

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Anthony P.

Rating: 3 out of 5

Published on 27/05/2020 à 13h16 following a purchase from 19/03/2020

An order placed before confinement with a very long delivery time, over 6 weeks... The delivery arrives and there is an error on the order.... Had to wait an extra week...

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Response from France Trampoline Published on 22/03/2020

Hello, and first of all thank you for taking the time to leave us a comment. Indeed, as you pointed out, the recent events related to Covid-19 have greatly impacted our restocking, order preparation, and delivery schedules due to reduced staff and absences for childcare. However, this does not justify the error that occurred on your order: even if the situation has now returned to normal, we ask you to accept our apologies for these indeed abnormally long delays but also particularly for the preparation error on your order. The France Trampoline team.

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Christelle G.

Rating: 5 out of 5

Published on 27/05/2020 à 10h59 following a purchase from 01/04/2020

Very professional and friendly on the phone. The product is top-notch. Very satisfied to have my purchase from France trampoline.

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Frédérique B.

Rating: 5 out of 5

Published on 27/05/2020 à 10h25 following a purchase from 16/04/2020

Effective advice, fast delivery.

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Hakima M.

Rating: 5 out of 5

Published on 27/05/2020 à 09h27 following a purchase from 01/04/2020

Impeccable!!

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Damien L.

Rating: 5 out of 5

Published on 26/05/2020 à 21h30 following a purchase from 17/03/2020

We are extremely happy with the trampoline which is sturdy and of good quality. The only downside is the assembly: I indeed had to re-drill several holes (T-junctions) to allow the assembly of the trampoline.

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Stéphanie H.

Rating: 5 out of 5

Published on 26/05/2020 à 21h10 following a purchase from 27/03/2020

Very good telephone reception and order received quickly despite the confinement circumstances.

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Stéphanie V.

Rating: 5 out of 5

Published on 26/05/2020 à 20h40 following a purchase from 12/04/2020

Fast and careful delivery

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Sandrine B.

Rating: 5 out of 5

Published on 26/05/2020 à 19h55 following a purchase from 30/03/2020

Excellent product, delivery date respected. I recommend this company

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Francis C.

Rating: 5 out of 5

Published on 26/05/2020 à 19h40 following a purchase from 17/03/2020

Delivery on time by a professional carrier. Note that this delivery took place during the lockdown, which was all the more appreciated by the carrier!

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Michael H.

Rating: 5 out of 5

Published on 26/05/2020 à 18h17 following a purchase from 26/03/2020

Super oval trampoline and of very good quality. The jumping mat is great... My son is delighted!!

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Alexandre B.

Rating: 5 out of 5

Published on 26/05/2020 à 18h10 following a purchase from 07/04/2020

Excellent product, delivery times respected. I recommend.

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Julie R.

Rating: 5 out of 5

Published on 26/05/2020 à 14h59 following a purchase from 14/04/2020

Very good service, fast. Phone service very helpful.

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Sandra G.

Rating: 5 out of 5

Published on 26/05/2020 à 14h23 following a purchase from 03/04/2020

Trampoline of excellent quality that delights the children, I recommend this product!!

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Nadège D.

Rating: 5 out of 5

Published on 26/05/2020 à 14h12 following a purchase from 07/04/2020

Very clear and precise site. After my online order, a salesperson even contacted me by email to make sure I hadn't made a mistake on the sizes 👍🏻 And the item received was perfect. I highly recommend

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Michel B.

Rating: 5 out of 5

Published on 26/05/2020 à 13h42 following a purchase from 14/04/2020

Well guided to choose the appropriate model. Precise follow-up on delivery and upon arrival, the quality product expected. Serious site.

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Bruno R.

Rating: 5 out of 5

Published on 26/05/2020 à 11h46 following a purchase from 19/03/2020

Excellent

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Jerome B.

Rating: 5 out of 5

Published on 26/05/2020 à 11h32 following a purchase from 07/04/2020

Very good information before and after the sale with follow-up customer service after broken parts during assembly. Commercial services and customer service are top-notch.

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Alice L.

Rating: 5 out of 5

Published on 26/05/2020 à 11h19 following a purchase from 08/04/2020

Perfect advice, top purchase, I recommend.

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Chantal S.

Rating: 5 out of 5

Published on 26/05/2020 à 10h21 following a purchase from 31/03/2020

Trampoline in accordance with the presentation seen on the internet and delivery within the announced deadlines.

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Marie-france S.

Rating: 5 out of 5

Published on 26/05/2020 à 09h45 following a purchase from 12/04/2020

Product fully corresponds to the description.

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Lydie G.

Rating: 5 out of 5

Published on 25/05/2020 à 21h15 following a purchase from 05/04/2020

Perfect, very good quality

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Francois F.

Rating: 5 out of 5

Published on 25/05/2020 à 20h57 following a purchase from 06/04/2020

Nothing to report. Perfect!!

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Virginie I.

Rating: 5 out of 5

Published on 25/05/2020 à 20h42 following a purchase from 05/04/2020

Very serious. I received a call the day after my order to ensure that it was the correct reference before shipping to avoid unnecessary returns. Product of very good quality.

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Alain F.

Rating: 5 out of 5

Published on 25/05/2020 à 20h20 following a purchase from 03/04/2020

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Kheira L.

Rating: 5 out of 5

Published on 25/05/2020 à 20h10 following a purchase from 09/04/2020

Super trampoline and super delivery service! Best regards. Mrs. Lahcen Kheïra.

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Edith J.

Rating: 5 out of 5

Published on 25/05/2020 à 19h26 following a purchase from 06/04/2020

No problem.

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Jean-françois B.

Rating: 5 out of 5

Published on 25/05/2020 à 18h53 following a purchase from 07/04/2020

fast and reliable, good quality

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Jérôme C.

Rating: 5 out of 5

Published on 25/05/2020 à 18h24 following a purchase from 07/04/2020

Perfect

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Laurent C.

Rating: 5 out of 5

Published on 25/05/2020 à 16h48 following a purchase from 03/04/2020

Very good service, I was surprised that they called me after my order to make sure I hadn't made a mistake. Thank you again

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Maxime D.

Rating: 5 out of 5

Published on 25/05/2020 à 15h37 following a purchase from 02/04/2020

A very good after-sales service

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