Customer reviews of France Trampoline

A very good after-sales service

Very satisfied

Hello, Delivery was perfect. Product quality: Disappointed, the net is much thinner than the one we bought in 2012, the design of the net has regressed, the old one was much more finished and much sturdier but the most alarming thing is the strap fixings which for some broke within the first 24 hours when jumping on the trampoline, they do not hold, the fixing of 20212 was far superior in efficiency and quality. VERY disappointed.. The opening is very narrow, it is really not easy to get out, it is very poorly designed. I am very surprised because in 2012 the net was impeccable, it lasted 8 years without being disassembled even once. I do not understand your new policy, what is the objective that the net does not hold and that we buy one quickly, I do not understand, I who have been advertising for you since 2012???? I will have to replace all the plastic hooks that attach to the springs, I recovered the old ones from the old net but it is not very professional on your part. If you want quality, you buy French but unfortunately that is no longer the case. If you have any questions, I remain available.

Very good responsiveness following a problem with the trampoline cover

Fast delivery, product as described and easy to assemble and especially of good quality. Thank you

Very good quality, we are satisfied with our purchase and the quality of service.

We are very happy with our product purchased from France trampoline, it is 9 years old and impeccable!!! It is a French product of very very good quality

Perfect

good advice, fast shipping, great

Very satisfied with my purchase. And the after-sales service is really good as well. I have absolutely nothing to say because the team is very responsive. Fast delivery.

Perfect

Excellent

Excellent customer service.

Top

Product conforms, perfect for children. Very good quality.

Product with good value for money, practical and easy to assemble.

Very good quality price

Good quality, fast delivery and easy to assemble

Easy to install, we have a blast, parents and children. Thank you

Splendid! Thank you very much.

Product conforms to the order, fast delivery, quality to be evaluated over time

Product faithful to the description

Very good product well advised during the order validation. Impeccable delivery.

Excellent services and quality

The product arrived quickly and fits perfectly with its description. Very happy with the purchase.

*****

Everything perfect! And it arrived a bit earlier than expected! Very satisfied

Very responsive, very competent, customer service immediately answered my questions. The order arrived quickly despite the confinement. One package was missing and it was resolved without delay.

We were satisfied with the information before placing the order and the delivery was made on time considering the confinement period

Fast delivery even in times of crisis.

Product compliant, very good follow-up. Fast shipping.

Order arrived quickly and product correct according to my expectations.

High quality service: the people at the call center are very professional, attentive and very welcoming. The provided material was compliant. A slight delay in delivery and transport costs consequently refunded, appreciated commercial gesture. In short, nothing to complain about, perfect!

Receipt of the trampoline net as per the order

Great, it rocks!

Nothing to say! Telephone reception and advice at the 'TOP'. Delivery on time, 'negotiated' price quickly... maybe too much?? Very professional carrier (or chain of carriers) until delivery in the garden!! BRAVO No damaged packages Complete packages Assembly instructions complete except for the use of the jumping mat protection I suppose.

Quality product and in accordance with the order. Very short delivery times despite the confinement. I am very satisfied with the service.

Perfect advice and timely delivery despite covid

A professional team that contacted me before sending my order to confirm that there was no error on the size of the model ordered. This avoided a return and wasted time.

Very good