France Trampoline consistently delivers on reliability and quality, with many reviews noting fast, on-time delivery and items arriving perfectly packaged for easy setup. The positive experiences highlight solid, well-made trampolines and accessories, easy-to-follow assembly instructions, and cables or ratchet straps that enhance tension and safety during setup. Customers also emphasize responsive service and the overall enjoyment the products bring to families, including kids and multiple generations, along with easy replacement parts and a long-lasting impression of durability.
The service provided is of quality, the advisor gave us very good "advice" and immediately indicated the steps to follow. Following the COVID-19 crisis, we still have not received our order which is stuck at the relay, so we cannot evaluate the quality of the product.
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Olga R.
Rating: 5 out of 5
following a purchase from 07/03/2020
replacement article 10 years later it's great follow-up
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Martine C.
Rating: 5 out of 5
following a purchase from 09/03/2020
Very satisfied with my order, my grandson is delighted with his basketball hoop, I will not hesitate to recommend on occasion, thank you
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Aurelien A.
Rating: 5 out of 5
following a purchase from 01/03/2020
very good
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Bruno D.
Rating: 5 out of 5
following a purchase from 28/02/2020
The net is different from the original but it fits easily.
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Louis-marie V.
Rating: 5 out of 5
following a purchase from 26/02/2020
very good advice, friendly, quick
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Nicolas N.
Rating: 5 out of 5
following a purchase from 05/03/2020
Product conforms to what is displayed. The sturdiness is there. Fast delivery.
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Thomas M.
Rating: 3 out of 5
following a purchase from 19/03/2020
Everything is super actually. Unfortunately, the foam was squished into a very small box and now has pressure marks. This should be better packaged.
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Response from France Trampoline
Dear customer, thank you for your opinion, customer feedback is very important to us. We are glad that you are satisfied with the product. Regarding the foam packaging, we will soon use a different packaging system with a larger box. Best regards, your Trampolin Technik team.
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Anita G.
Rating: 5 out of 5
following a purchase from 17/03/2020
I am very satisfied. Everything is very well described in the online shop and I had no questions left. Delivery had no problems and the item is very satisfactory.
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Christoph V.
Rating: 5 out of 5
following a purchase from 17/03/2020
Everything went well and despite Corona, it arrived at our place after about a week!
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Laurent O.
Rating: 5 out of 5
following a purchase from 02/03/2020
No problem with delivery times and the condition of the material.
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Anton B.
Rating: 5 out of 5
following a purchase from 04/02/2020
Very good service. Would use again.
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Valérie B.
Rating: 5 out of 5
following a purchase from 03/03/2020
Very well, easy to place an order, fast shipping, carefully packaged, quality material. Our trampoline is over 10 years old and I still find spare parts.
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Helene G.
Rating: 5 out of 5
following a purchase from 02/02/2020
Very good products and very nice phone contact
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Julien D.
Rating: 5 out of 5
following a purchase from 01/03/2020
Nothing to report
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Laure T.
Rating: 5 out of 5
following a purchase from 26/02/2020
Very good product
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Orsolya P.
Rating: 5 out of 5
following a purchase from 14/03/2020
A stable trampoline. The ordering and delivery also worked quickly and without problems. Customer service responds quickly. We are satisfied. Thank you.
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Michel W.
Rating: 5 out of 5
following a purchase from 26/02/2020
Very fast shipping, super competent team, bravo don't change anything
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Karine J.
Rating: 5 out of 5
following a purchase from 27/02/2020
Super seller. We ordered a cover to redo our old trampoline. Before sending it to us, they checked that we had not made a mistake in our measurements.
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Solene L.
Rating: 2 out of 5
following a purchase from 26/02/2020
At the end of the order, I had the possibility to make a referral for friends, giving them ***% discounts. However, it was impossible to fill in the email addresses of the people to refer. So, no referral possible. I am disappointed because I have friends who would have liked to order...
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Response from France Trampoline
Hello, First of all, thank you for taking the time to leave us a comment. We are surprised by the difficulties you may have encountered regarding our referral offer, as it has been in place for several years and we had not received any feedback regarding a malfunction until now. Could you tell us more about the problem encountered? In addition, please feel free to send us by email at [email protected] the email addresses of the friends you wish to refer, we can activate the offer manually on our side. Remaining at your disposal, Best regards, The France Trampoline team
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Wolfgang P.
Rating: 5 out of 5
following a purchase from 09/03/2020
-fast delivery, everything is great
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Patrice F.
Rating: 5 out of 5
following a purchase from 11/12/2019
Super easy to assemble products
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Mathieu M.
Rating: 5 out of 5
following a purchase from 27/02/2020
Fast and complete shipping
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Marie Claude P.
Rating: 5 out of 5
following a purchase from 19/02/2020
I am satisfied with my order. I have not yet been able to set up the trampoline and I hope that no part will be missing because the package arrived damaged (reported to your services). I had the opportunity to call you and the person I spoke with was very kind and responsive. The only downside will be on the delivery. The company sent a text message indicating a delivery date, then another saying that the delivery could not be finalized and asking to schedule another one via a number. Unfortunately, when I wanted to make the request, the number was unknown!! And in the end, I found the package (ballast bags) in my mailbox... packaging well damaged but fortunately the bags are intact.
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Emmanuelle M.
Rating: 5 out of 5
following a purchase from 26/02/2020
Pleasant and professional welcome and advice.
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Henri H.
Rating: 5 out of 5
following a purchase from 19/02/2020
The supply of spare parts is perfect, the dialogue after the order to verify if it is the right part is very useful and allows me to recommend your company.
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Micheline A.
Rating: 5 out of 5
following a purchase from 20/02/2020
Perfect, from ordering to delivery not forgetting the very attentive and responsive customer service.
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Pierre V.
Rating: 5 out of 5
following a purchase from 24/02/2020
Excellent
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Sandra P.
Rating: 5 out of 5
following a purchase from 25/02/2020
Excellent company, absolutely dedicated to its customers regardless of the request. Customer since 2014.
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Marion M.
Rating: 5 out of 5
following a purchase from 23/02/2020
Beautiful quality, feels solid! The net is thick and more durable than other trampolines. The top arches that keep it well stretched are very appreciated. The ladder is of good quality as well. My daughters love it. I do not regret my purchase.
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John M.
Rating: 5 out of 5
following a purchase from 10/01/2020
I dream that all shops are like yours: - Very clear and up-to-date site. - Hyper responsive and perfectly targeted advice from people who know what they are talking about without hesitation. - Correction of my order based on my existing material (old model France Trampoline). - In short, a remarkable and extremely appreciated customized service, especially don't change anything!
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Arnaud B.
Rating: 5 out of 5
following a purchase from 18/02/2020
Order placed for replacement of the jumping mat. A salesperson called me to ensure that I had not made a mistake. He found the order for the trampoline placed by my mom about ten years ago. Very professional.
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Fredery R.
Rating: 5 out of 5
following a purchase from 18/02/2020
Material of very good quality.
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Daniel C.
Rating: 5 out of 5
following a purchase from 18/02/2020
Fast and excellent communication and advice.
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Jean M.
Rating: 5 out of 5
following a purchase from 18/02/2020
Fast, efficient, product conforms to the description, robust and easy to set up
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Guillaume M.
Rating: 5 out of 5
following a purchase from 17/02/2020
good phone advice, good product, not too difficult to install with a very good result. Spare parts a bit expensive though (like everywhere)
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Alain G.
Rating: 5 out of 5
following a purchase from 14/02/2020
Very efficient order tracking, found an order placed 10 years ago to allow me to repurchase parts.
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Pierre J.
Rating: 5 out of 5
following a purchase from 02/03/2020
Everything went perfectly!
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Laetitia R.
Rating: 5 out of 5
following a purchase from 15/02/2020
Trampoline received quickly, conforms to the description, we are delighted with this purchase.
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Ivan S.
Rating: 5 out of 5
following a purchase from 11/02/2020
There was no problem with the delivery, it arrived on the indicated day, the packaging was in good condition. All the pieces were there and the assembly was completed with the help of the instructions. The final result was as expected, everything very well and many moments of fun.
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