Customer reviews of France Trampoline

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 22 073 published reviews
5 16,4k 74% 4 4 934 22% 3 462 2% 2 114 1% 1 172 1%

Summary of reviews

France Trampoline consistently delivers on reliability and quality, with many reviews noting fast, on-time delivery and items arriving perfectly packaged for easy setup. The positive experiences highlight solid, well-made trampolines and accessories, easy-to-follow assembly instructions, and cables or ratchet straps that enhance tension and safety during setup. Customers also emphasize responsive service and the overall enjoyment the products bring to families, including kids and multiple generations, along with easy replacement parts and a long-lasting impression of durability.

Reviews 2, 3 and 5 stars

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J
Jean-françois E.
Rating: 5 out of 5
following a purchase from 10/09/2019
Effective
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Laetitia R.
Rating: 5 out of 5
following a purchase from 10/09/2019
Very good, I recommend
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Anna C.
Rating: 5 out of 5
following a purchase from 08/09/2019
Very short time between order and delivery. Contact with the delivery person on the day of delivery. Very happy with the product. Quality/price ratio: nothing to say.
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Mathilde B.
Rating: 5 out of 5
following a purchase from 08/09/2019
Fast clear efficient
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Christofer G.
Rating: 5 out of 5
following a purchase from 08/09/2019
Very good!
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Alain R.
Rating: 5 out of 5
following a purchase from 08/09/2019
Nothing to report
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Jean-pierre A.
Rating: 5 out of 5
following a purchase from 07/09/2019
very satisfied
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Sonia M.
Rating: 5 out of 5
following a purchase from 06/09/2019
The bed is great. The assembly is not excessively complicated, but the fun is endless. I would definitely recommend it.
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Carine N.
Rating: 5 out of 5
following a purchase from 09/09/2019
Very good customer service
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Moïse B.
Rating: 5 out of 5
following a purchase from 02/09/2019
Fast, efficient. Product seems to be of very good quality, to be verified over time!
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William L.
Rating: 5 out of 5
following a purchase from 29/08/2019
great
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Rémy M.
Rating: 5 out of 5
following a purchase from 07/09/2019
Serious site, delivery on time as announced.
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Corinne G.
Rating: 5 out of 5
following a purchase from 16/07/2019
Fast and careful delivery, excellent quality product
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Yoann M.
Rating: 5 out of 5
following a purchase from 05/09/2019
Very satisfied.
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Jean Jacques G.
Rating: 5 out of 5
following a purchase from 05/09/2019
Excellence at all levels, high-quality product like the service, I highly recommend France Trampoline;
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Jacques P.
Rating: 5 out of 5
following a purchase from 22/07/2019
Fast delivery despite the weekend and ordering at the last minute, deadline respected, product very well packaged
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Guillaume A.
Rating: 5 out of 5
following a purchase from 29/08/2019
Hello, Thank you for the customer service! Everything is back to normal: my net is positioned well. Very professional.
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Aurelien B.
Rating: 5 out of 5
following a purchase from 03/09/2019
Excellent.
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Anne D.
Rating: 5 out of 5
following a purchase from 02/09/2019
A customer for several years, the products are of great quality and the France Trampoline team is always attentive and responsive when needed.
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Stefano C.
Rating: 5 out of 5
following a purchase from 02/09/2019
Precise, punctual service perfectly organized and tracked, I recommend to everyone. The part regarding the insertion of the destination address on the site could be improved
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Aurélie T.
Rating: 5 out of 5
following a purchase from 02/09/2019
Very good
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Isabelle B.
Rating: 5 out of 5
following a purchase from 30/08/2019
Very good phone reception, very professional
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Anne-carole C.
Rating: 5 out of 5
following a purchase from 30/08/2019
Great
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Christophe B.
Rating: 5 out of 5
following a purchase from 30/08/2019
very happy with my purchase and my daughter is delighted ;)
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Alfonso M.
Rating: 5 out of 5
following a purchase from 30/08/2019
it arrived before the expected date and the product is excellent!
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Solene A.
Rating: 5 out of 5
following a purchase from 02/09/2019
Very good phone reception. Competent and quick
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Henriette L.
Rating: 5 out of 5
following a purchase from 02/09/2019
Easy contact by phone. Accessory received on time as announced.
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Olivier D.
Rating: 5 out of 5
following a purchase from 02/09/2019
Good reception
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Maud D.
Rating: 5 out of 5
following a purchase from 27/08/2019
Product received in perfect condition and within the expected deadlines. Very serious site. Customer service contacted us to ensure they sent the right product
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Emmanuelle C.
Rating: 3 out of 5
following a purchase from 02/09/2019
The product was delivered to me damaged the first time. Fortunately, I was able to be delivered again the next day. I am happy with the responsiveness of my contact (*** I believe), very attentive. The product satisfies me but it is impossible to close the zipper, that’s the big downside... it immediately opens up, which is very dangerous for children.
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Response from France Trampoline
Hello, and thank you for taking the time to leave us a comment. We indeed strive to address any issues encountered during delivery as quickly as possible. As for the zipper, we are very surprised as this is the first time we have received this type of comment on this range of trampolines. Would you be kind enough to send us some photos or videos to [email protected] so that we can study your request in more detail and, if necessary, assist you with the assembly of the net or even proceed with its replacement if it is defective? We thank you in advance and remain at your disposal for any further questions or comments. The France Trampoline team
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Anthony M.
Rating: 5 out of 5
following a purchase from 27/08/2019
The delivery went very well!
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Benjamin S.
Rating: 5 out of 5
following a purchase from 30/08/2019
The delivery service was quick and within the deadlines (for a delivery in 24 to 48 hours*) Negative point (minor): impossible to track the package in real-time via Google Maps (unless I am mistaken) Satisfied with the ordering and delivery service
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Alexander S.
Rating: 5 out of 5
following a purchase from 11/09/2019
TOP service. Fast delivery
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Rainer B.
Rating: 5 out of 5
following a purchase from 09/09/2019
very good: telephone inquiry before shipping whether product/order scope fits
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Sylvain J.
Rating: 5 out of 5
following a purchase from 06/08/2019
Good organization
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Aurélie C.
Rating: 5 out of 5
following a purchase from 26/08/2019
Very good telephone advice. Fast and compliant delivery. High quality product.
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Béatrice L.
Rating: 5 out of 5
following a purchase from 26/08/2019
Perfect
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Katia V.
Rating: 5 out of 5
following a purchase from 24/08/2019
Nothing to complain about, material and delivery top-notch
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Catherine L.
Rating: 5 out of 5
following a purchase from 27/08/2019
Very responsive to our problem.
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Paul L.
Rating: 5 out of 5
following a purchase from 26/08/2019
Very good
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