Customer reviews of France Trampoline

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Stephanie D.

Rating: 5 out of 5

Published on 31/05/2019 à 10h23 following a purchase from 21/04/2019

Good order tracking. Fast delivery. Quality of products very satisfactory.

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Martine S.

Rating: 5 out of 5

Published on 30/05/2019 à 21h54 following a purchase from 07/05/2019

you are wonderful... since I simply wanted to: 1. change the mat, 2. buy the green spring cover. 3. buy the safety net. And I ended up with a brand new trampoline ;o)) thanks for the good advice.

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Beatrice I.

Rating: 5 out of 5

Published on 30/05/2019 à 15h23 following a purchase from 06/05/2019

Good product

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Pierre B.

Rating: 5 out of 5

Published on 29/05/2019 à 21h45 following a purchase from 08/05/2019

Package arrived quickly without issues at the relay point

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Veronique L.

Rating: 5 out of 5

Published on 29/05/2019 à 21h43 following a purchase from 07/05/2019

very good product, 1 hour of assembly with 4 quality materials, the children are delighted

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Christelle R.

Rating: 5 out of 5

Published on 29/05/2019 à 14h49 following a purchase from 07/04/2019

Very good. Good product. Perfect delivery

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Sonia M.

Rating: 5 out of 5

Published on 28/05/2019 à 14h59 following a purchase from 06/05/2019

Everything is great, the delivery time, the material comes complete and organized, the instructions are clear and the quality is excellent. I am delighted. I recommend it.

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Sylviane P.

Rating: 5 out of 5

Published on 28/05/2019 à 12h32 following a purchase from 02/05/2019

really very satisfied

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Caroline R.

Rating: 5 out of 5

Published on 27/05/2019 à 21h49 following a purchase from 02/05/2019

Very good phone contact, good advice. Perfect delivery. Assembly quite long but very well explained in the manual, no bad surprises if you take the time to read the steps. Perfect trampoline that delights the whole family!

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Antoine D.

Rating: 5 out of 5

Published on 27/05/2019 à 19h59 following a purchase from 03/05/2019

Super communication, quick deadlines, professional delivery!

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Sébastien L.

Rating: 5 out of 5

Published on 27/05/2019 à 19h46 following a purchase from 02/05/2019

Delivery within the scheduled time slot. No issues

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Paule B.

Rating: 5 out of 5

Published on 27/05/2019 à 18h42 following a purchase from 29/04/2019

Fast shipping and product meets expectations

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Erell D.

Rating: 5 out of 5

Published on 27/05/2019 à 18h28 following a purchase from 05/05/2019

The product seems to be of very good quality. Fast delivery.

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Flo M.

Rating: 5 out of 5

Published on 27/05/2019 à 15h42 following a purchase from 25/04/2019

Super product

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Hans L.

Rating: 5 out of 5

Published on 27/05/2019 à 12h26 following a purchase from 19/05/2019

Very good communication in advance by email, short delivery time, top goods, I am very satisfied.

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Isabelle C.

Rating: 5 out of 5

Published on 26/05/2019 à 21h29 following a purchase from 05/05/2019

Very good services, fast, efficient. Product perfectly matching our expectations.

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Olivier C.

Rating: 5 out of 5

Published on 26/05/2019 à 21h14 following a purchase from 03/05/2019

Very good

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Adeline F.

Rating: 5 out of 5

Published on 26/05/2019 à 16h44 following a purchase from 03/05/2019

Perfect

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Lucie M.

Rating: 5 out of 5

Published on 26/05/2019 à 09h49 following a purchase from 05/05/2019

Very good product, easy assembly, fast delivery

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David C.

Rating: 3 out of 5

Published on 25/05/2019 à 17h22 following a purchase from 30/04/2019

Part of the material arrived damaged. 3 of the 5 plastic pieces, located at the top of the metal rods, arrived broken. The packaging was not well done enough. These plastic pieces could have been better protected, as they are very fragile.

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Estelle F.

Rating: 5 out of 5

Published on 24/05/2019 à 19h22 following a purchase from 02/05/2019

Very good service and very good product. French company based in Bordeaux: order placed online and someone called me back (good local service, reliable, competent, and courteous). Delivery ok. Assembly of the trampoline well explained. High-quality product, good robust material and easy to install. Our children are delighted!

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Eric F.

Rating: 5 out of 5

Published on 24/05/2019 à 17h52 following a purchase from 02/05/2019

Delivered on time, very well packaged and in accordance with the request

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Xavier B.

Rating: 5 out of 5

Published on 24/05/2019 à 12h47 following a purchase from 02/05/2019

-

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Philippe D.

Rating: 5 out of 5

Published on 24/05/2019 à 11h12 following a purchase from 30/04/2019

-

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Sylvain D.

Rating: 5 out of 5

Published on 24/05/2019 à 09h58 following a purchase from 30/04/2019

Received quickly and in accordance. Nothing to say, perfect.

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Jessica V.

Rating: 5 out of 5

Published on 23/05/2019 à 21h39 following a purchase from 02/05/2019

Trampoline conforms to the description, of nice quality, the girls are delighted, to see over time

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Jenny U.

Rating: 5 out of 5

Published on 23/05/2019 à 20h54 following a purchase from 12/04/2019

Our trampoline is 10 years old and is still in good condition with a few basic replacements. We take care of it, that's all! And we've never had an accident... even when there are too many children on it! And it also serves as a lounge for the kids when it's too hot to jump... (Very happy with our purchase for our 8 grandchildren who are now 14 and 9 years old!)

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Jean-charles A.

Rating: 5 out of 5

Published on 23/05/2019 à 19h43 following a purchase from 30/04/2019

Precise information by phone, clean packaging, deadlines ok, good quality material, correct prices

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Caren C.

Rating: 3 out of 5

Published on 23/05/2019 à 18h56 following a purchase from 01/05/2019

The product is perfect, but I was very disappointed with the delivery conditions. The chosen provider asks the customer to be present one day during the week between 8 am and 7 pm, without at least being able to guarantee a delivery in the morning or the afternoon before the morning of the delivery itself. In short, either you take a whole day off just for that, or... too bad for you! I wrote to France Trampoline to report it, but no response... disappointing!

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Response from France Trampoline Published on 01/05/2019

Hello, we are sorry that the delivery of your trampoline did not bring you complete satisfaction. The delivery time slots of the carriers unfortunately do not depend on our will, and while they aim to provide the best quality of service possible, it can sometimes prove insufficient. We apologize for this inconvenience and remain at your disposal for any questions. Best regards, the France Trampoline team

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Stephanie B.

Rating: 5 out of 5

Published on 23/05/2019 à 17h41 following a purchase from 27/04/2019

Perfect! Thank you

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Isabelle L.

Rating: 2 out of 5

Published on 23/05/2019 à 13h38 following a purchase from 02/05/2019

The delivery was very poorly managed. 3 days late without any explanation even though it was an express delivery. We had to call customer service to get news

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Response from France Trampoline Published on 02/05/2019

Hello, and thank you for taking the time to leave us a comment. We are sorry that the delivery did not bring you complete satisfaction. This delay, unfortunately beyond our control, does not reflect the quality of service we strive to provide. We apologize for the inconveniences encountered and remain at your disposal for any further information. Best regards, the France Trampoline team

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Frederic F.

Rating: 5 out of 5

Published on 23/05/2019 à 12h22 following a purchase from 01/05/2019

Package very well packaged. The only problem is that I found my packages in front of my house left by the delivery person without my signature of receipt; if I were dishonest, I could have said that I did not receive the packages.

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Michel P.

Rating: 5 out of 5

Published on 23/05/2019 à 12h18 following a purchase from 02/05/2019

I am very satisfied

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Laurie G.

Rating: 5 out of 5

Published on 23/05/2019 à 11h23 following a purchase from 30/04/2019

Perfect

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Joel D.

Rating: 5 out of 5

Published on 23/05/2019 à 10h51 following a purchase from 02/05/2019

Very good service.

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Sylvain D.

Rating: 5 out of 5

Published on 23/05/2019 à 10h44 following a purchase from 02/05/2019

Excellent! Customer service call: product knowledge +++ Very pleasant to be understood

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Amelie B.

Rating: 5 out of 5

Published on 23/05/2019 à 09h18 following a purchase from 02/05/2019

Birthday gift for our 7-year-old daughter who is going into trampoline sports section and well, nothing to complain about, the trampoline is great, the flexibility of the mat is amazing and the quality is top-notch... Bravo France Trampoline

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Matthias F.

Rating: 5 out of 5

Published on 22/05/2019 à 19h55 following a purchase from 15/05/2019

Unfortunately, there were transport damages, but these were resolved uncomplicatedly or replacement parts were delivered. Thank you for that.

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Denis M.

Rating: 5 out of 5

Published on 22/05/2019 à 17h47 following a purchase from 01/05/2019

Very good

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Jeanne G.

Rating: 5 out of 5

Published on 22/05/2019 à 09h24 following a purchase from 01/05/2019

Fast and professional shipping and delivery

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