France Trampoline consistently delivers fast delivery and reliable shipping, getting items to collection points and doorsteps quickly, with orders tracking clearly and shipments arriving within announced timelines. Customers highlight concrete product strengths such as durable materials, components that match descriptions, and easy assembly support, including complete replacement parts when needed and accessories that meet safety expectations. The service quality stands out with responsive, professional customer support, smooth exchanges or warranty handling, and careful packaging that protects products on arrival. Overall, the experience is described as efficient, trustworthy, and satisfying, with items meeting or exceeding expectations and dedicated after-sales assistance.
Long delivery time. Trampoline tent, one of the arches with elastic broke
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Response from France Trampoline
Hello, and thank you for your comment. We are sorry for this delivery delay with Mondial Relay, which has indeed been longer than usual, but unfortunately remains beyond our control. Furthermore, regarding your broken arch, this is not normal: could you please send us a complaint by email to [email protected] so that we can send you the damaged parts? In the meantime, we apologize for the inconvenience caused. Best regards, the France Trampoline team
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Lysiane S.
Rating: 5 out of 5
following a purchase from 12/05/2019
Perfect
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Jonathan C.
Rating: 5 out of 5
following a purchase from 07/05/2019
Without any issues, I highly recommend this site, quality product, excellent service, easily reachable by phone, I will return with my eyes closed
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Olga H.
Rating: 5 out of 5
following a purchase from 26/05/2019
Very fast delivery. The product has very good quality...
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Sabine M.
Rating: 5 out of 5
following a purchase from 12/05/2019
Very responsive. Very good site
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Eric H.
Rating: 5 out of 5
following a purchase from 01/05/2019
Always perfect!!!
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Caroline G.
Rating: 5 out of 5
following a purchase from 11/05/2019
Easy, clear and quick order, everything went well
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Guillaume M.
Rating: 5 out of 5
following a purchase from 12/05/2019
Super good quality! Easy to assemble
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Guido C.
Rating: 5 out of 5
following a purchase from 25/04/2019
Perfect for my experience
F
Fabio T.
Rating: 5 out of 5
following a purchase from 12/05/2019
Timely and precise delivery. Good product as indicated on the site. Clear and comprehensive explanations of the features. I can only be happy! Thank you
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Jean Maurice L.
Rating: 5 out of 5
following a purchase from 09/05/2019
good
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Fabienne M.
Rating: 5 out of 5
following a purchase from 09/05/2019
Product as described, fast shipping.
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Dirk S.
Rating: 5 out of 5
following a purchase from 23/04/2019
Very good product. Always nice contact by phone for inquiries. Can be recommended without reservation. Thank you very much -
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Anne-Elizabeth S.
Rating: 5 out of 5
following a purchase from 23/04/2019
Very serious company. The advice is of quality and the phone reception is very pleasant.
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Sébastien D.
Rating: 5 out of 5
following a purchase from 25/04/2019
Fast shipping and very good quality, the cushions are well padded.
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Valerie L.
Rating: 5 out of 5
following a purchase from 09/05/2019
Very efficient online order. A knowledgeable advisor who guided me well. Thank you
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Stephanie D.
Rating: 5 out of 5
following a purchase from 21/04/2019
Good order tracking. Fast delivery. Quality of products very satisfactory.
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Martine S.
Rating: 5 out of 5
following a purchase from 07/05/2019
you are wonderful... since I simply wanted to: 1. change the mat, 2. buy the green spring cover. 3. buy the safety net. And I ended up with a brand new trampoline ;o)) thanks for the good advice.
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Beatrice I.
Rating: 5 out of 5
following a purchase from 06/05/2019
Good product
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Pierre B.
Rating: 5 out of 5
following a purchase from 08/05/2019
Package arrived quickly without issues at the relay point
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Veronique L.
Rating: 5 out of 5
following a purchase from 07/05/2019
very good product, 1 hour of assembly with 4 quality materials, the children are delighted
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Christelle R.
Rating: 5 out of 5
following a purchase from 07/04/2019
Very good. Good product. Perfect delivery
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Sonia M.
Rating: 5 out of 5
following a purchase from 06/05/2019
Everything is great, the delivery time, the material comes complete and organized, the instructions are clear and the quality is excellent. I am delighted. I recommend it.
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Sylviane P.
Rating: 5 out of 5
following a purchase from 02/05/2019
really very satisfied
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Caroline R.
Rating: 5 out of 5
following a purchase from 02/05/2019
Very good phone contact, good advice. Perfect delivery. Assembly quite long but very well explained in the manual, no bad surprises if you take the time to read the steps. Perfect trampoline that delights the whole family!
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Antoine D.
Rating: 5 out of 5
following a purchase from 03/05/2019
Super communication, quick deadlines, professional delivery!
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Sébastien L.
Rating: 5 out of 5
following a purchase from 02/05/2019
Delivery within the scheduled time slot. No issues
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Paule B.
Rating: 5 out of 5
following a purchase from 29/04/2019
Fast shipping and product meets expectations
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Erell D.
Rating: 5 out of 5
following a purchase from 05/05/2019
The product seems to be of very good quality. Fast delivery.
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Flo M.
Rating: 5 out of 5
following a purchase from 25/04/2019
Super product
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Hans L.
Rating: 5 out of 5
following a purchase from 19/05/2019
Very good communication in advance by email, short delivery time, top goods, I am very satisfied.
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Isabelle C.
Rating: 5 out of 5
following a purchase from 05/05/2019
Very good services, fast, efficient. Product perfectly matching our expectations.
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Olivier C.
Rating: 5 out of 5
following a purchase from 03/05/2019
Very good
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Adeline F.
Rating: 5 out of 5
following a purchase from 03/05/2019
Perfect
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Lucie M.
Rating: 5 out of 5
following a purchase from 05/05/2019
Very good product, easy assembly, fast delivery
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D
David C.
Rating: 3 out of 5
following a purchase from 30/04/2019
Part of the material arrived damaged. 3 of the 5 plastic pieces, located at the top of the metal rods, arrived broken. The packaging was not well done enough. These plastic pieces could have been better protected, as they are very fragile.
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Estelle F.
Rating: 5 out of 5
following a purchase from 02/05/2019
Very good service and very good product. French company based in Bordeaux: order placed online and someone called me back (good local service, reliable, competent, and courteous). Delivery ok. Assembly of the trampoline well explained. High-quality product, good robust material and easy to install. Our children are delighted!
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Eric F.
Rating: 5 out of 5
following a purchase from 02/05/2019
Delivered on time, very well packaged and in accordance with the request
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Xavier B.
Rating: 5 out of 5
following a purchase from 02/05/2019
-
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Philippe D.
Rating: 5 out of 5
following a purchase from 30/04/2019
-
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