Customer reviews of France Trampoline

S

Sylvain R.

Rating: 5 out of 5

Published on 28/04/2019 à 15h38 following a purchase from 06/04/2019

Super fast

Translated reviews

M

Mélanie L.

Rating: 5 out of 5

Published on 28/04/2019 à 15h10 following a purchase from 04/04/2019

Very good

Translated reviews

C

Carine J.

Rating: 5 out of 5

Published on 28/04/2019 à 14h55 following a purchase from 06/04/2019

Nothing to complain about

Translated reviews

C

Cindy C.

Rating: 5 out of 5

Published on 28/04/2019 à 13h43 following a purchase from 08/04/2019

Order received very quickly, good communication with customer service. However, regarding the maximum weight supported by the trampoline, not very clear: label on the trampoline Max 120kg, in the manual 15kg, on the site 35 kg, after inquiry with customer service finally 25 kg.

Translated reviews

O

Olivier B.

Rating: 5 out of 5

Published on 28/04/2019 à 13h12 following a purchase from 04/04/2019

Positive and quick response to our expectations. Top customer service

Translated reviews

A

Arnaud R.

Rating: 5 out of 5

Published on 28/04/2019 à 12h13 following a purchase from 04/04/2019

Great! I recommend this site

Translated reviews

J

Jean-paul G.

Rating: 5 out of 5

Published on 28/04/2019 à 08h53 following a purchase from 03/04/2019

Products corresponding to my expectations

Translated reviews

A

Annie M.

Rating: 5 out of 5

Published on 27/04/2019 à 20h34 following a purchase from 31/03/2019

Very good site, fast delivery, very good product

Translated reviews

R

René C.

Rating: 5 out of 5

Published on 27/04/2019 à 08h27 following a purchase from 02/04/2019

Product conforms to the site's description and delivery time respected. I recommend the France trampoline site

Translated reviews

P

Paul B.

Rating: 5 out of 5

Published on 26/04/2019 à 21h43 following a purchase from 02/04/2019

Very professional and attentive.

Translated reviews

M

Murielle R.

Rating: 5 out of 5

Published on 26/04/2019 à 18h35 following a purchase from 29/03/2019

Product conforms to my expectations

Translated reviews

E

Eric W.

Rating: 5 out of 5

Published on 26/04/2019 à 16h28 following a purchase from 04/04/2019

Very serious. The components of the trampoline are of very good quality. The children are delighted.

Translated reviews

J

Jaime D.

Rating: 5 out of 5

Published on 26/04/2019 à 10h29 following a purchase from 04/04/2019

All good

Translated reviews

C

Christelle S.

Rating: 5 out of 5

Published on 26/04/2019 à 09h12 following a purchase from 25/03/2019

We are delighted with the spare parts ordered. Kudos for the seriousness of the company as our trampoline was already 8 years old.

Translated reviews

M

Michel F.

Rating: 5 out of 5

Published on 26/04/2019 à 09h11 following a purchase from 03/04/2019

Perfect, as usual with France Trampoline!

Translated reviews

O

Olivier D.

Rating: 5 out of 5

Published on 26/04/2019 à 08h28 following a purchase from 31/03/2019

Very good product.

Translated reviews

L

Laurent C.

Rating: 5 out of 5

Published on 25/04/2019 à 20h48 following a purchase from 12/03/2019

Listening staff with useful advice and correct delivery. For my part, replacement of the net and the rods.

Translated reviews

C

Catherine T.

Rating: 5 out of 5

Published on 25/04/2019 à 20h37 following a purchase from 31/03/2019

excellent provider who called me to correct the choices incompatible with the trampoline model, saving me time. No product returns. Thank you

Translated reviews

C

Céline M.

Rating: 5 out of 5

Published on 25/04/2019 à 20h11 following a purchase from 03/04/2019

A perfect order tracking and a high-quality trampoline! I recommend!

Translated reviews

M

Marc J.

Rating: 5 out of 5

Published on 25/04/2019 à 19h48 following a purchase from 16/03/2019

Small problem with the side bars of my ovalis490 but quickly resolved with the customer service who were super responsive. Very good service. Otherwise, the trampoline is of very good quality, I recommend

Translated reviews

F

Fabrice G.

Rating: 5 out of 5

Published on 25/04/2019 à 17h44 following a purchase from 01/04/2019

Fast and secure shipping. Impeccable product

Translated reviews

N

Nathalie R.

Rating: 5 out of 5

Published on 25/04/2019 à 17h14 following a purchase from 28/03/2019

Very fast delivery and very well packaged. The gift offered was changed at my request (not useful as there was no protective net) for 2 other gifts. THANK YOU for everything

Translated reviews

C

Camping Pont Lauguere M.

Rating: 5 out of 5

Published on 25/04/2019 à 16h25 following a purchase from 01/04/2019

always listening to you, quick delivery and responsiveness

Translated reviews

G

Guillet M.

Rating: 5 out of 5

Published on 25/04/2019 à 14h58 following a purchase from 01/04/2019

Very good advice

Translated reviews

V

Veronique D.

Rating: 5 out of 5

Published on 25/04/2019 à 12h40 following a purchase from 29/03/2019

Top service by phone

Translated reviews

E

Emilie D.

Rating: 5 out of 5

Published on 25/04/2019 à 11h42 following a purchase from 01/04/2019

Satisfied with my purchase

Translated reviews

I

Isabelle S.

Rating: 2 out of 5

Published on 25/04/2019 à 11h41 following a purchase from 31/03/2019

The product after a few days of use seems very good. My dissatisfaction comes from the delivery time which was not respected and the price of the product: for a delivery to Switzerland, the shipping + customs + VAT costs almost as much as the trampoline itself. This should be made much clearer when ordering! This trampoline (Ovaline 430) cost us: ***€ (trampoline) ***€ (shipping + customs fees) ***€ (VAT + customs fees on the Swiss side) In summary, my neighbors who wanted to order the same quickly abandoned the idea and I advise against continuing deliveries to Switzerland at this price under the risk of receiving numerous complaints!

Translated reviews

Response from France Trampoline Published on 03/04/2019

Hello, we thank you for taking the time to leave us a comment. We are sorry for the inconveniences you may have encountered during the delivery of your trampoline. Indeed, in the case of a delivery to Switzerland, additional fees apply in addition to the standard transport fees, and unfortunately this is beyond our control. We strive to clearly indicate this information on our site (especially on the page https://france-trampoline.com/fr/info/4_livraison-france-trampoline) but we take note of your remark and will ensure to be even more explicit in the future. We remain at your disposal for any further information, the France Trampoline team

A

Alexandre G.

Rating: 5 out of 5

Published on 25/04/2019 à 11h24 following a purchase from 29/03/2019

good

Translated reviews

P

Patricia R.

Rating: 5 out of 5

Published on 25/04/2019 à 10h31 following a purchase from 25/03/2019

Very good provider and very good products.

Translated reviews

V

Véronique M.

Rating: 5 out of 5

Published on 25/04/2019 à 09h55 following a purchase from 02/03/2019

Delivery on time, perfect packaging. Quality material

Translated reviews

M

Madeleine M.

Rating: 5 out of 5

Published on 25/04/2019 à 08h36 following a purchase from 27/03/2019

A very pleasant and competent telephone receptionist; fast delivery; good material.

Translated reviews

P

Philippe B.

Rating: 5 out of 5

Published on 24/04/2019 à 20h38 following a purchase from 31/03/2019

*****

Translated reviews

S

Sylvie D.

Rating: 5 out of 5

Published on 24/04/2019 à 19h22 following a purchase from 03/04/2019

fast delivery and prepared... quick assembly... little girls delighted

Translated reviews

N

Nadine S.

Rating: 5 out of 5

Published on 24/04/2019 à 17h51 following a purchase from 31/03/2019

Satisfactory

Translated reviews

A

Alain K.

Rating: 3 out of 5

Published on 24/04/2019 à 17h23 following a purchase from 02/04/2019

Good consideration of my needs and precision on the delivery time.

Translated reviews

Response from France Trampoline Published on 05/04/2019

Hello, thank you for your comment! We are delighted that your order has brought you satisfaction and wish you good times on your trampoline! The France Trampoline team

H

Hubert C.

Rating: 5 out of 5

Published on 24/04/2019 à 16h51 following a purchase from 31/03/2019

Fast delivery. Perfect packaging. Very good quality product. Quite easy to assemble. 2 springs out of 96 with the hook in the wrong direction.

Translated reviews

M

Monika G.

Rating: 5 out of 5

Published on 24/04/2019 à 16h49 following a purchase from 31/03/2019

Great

Translated reviews

M

Marie-jeanne M.

Rating: 5 out of 5

Published on 24/04/2019 à 16h49 following a purchase from 30/03/2019

perfect...

Translated reviews

E

Emmanuel S.

Rating: 3 out of 5

Published on 24/04/2019 à 15h43 following a purchase from 30/03/2019

Very mediocre quality net compared to the original net... very very disappointed with my purchase

Translated reviews

Response from France Trampoline Published on 31/03/2019

Hello, and thank you for taking the time to leave us a comment. The material of some of our nets has indeed been modified over time for technical and logistical reasons, but we can assure you that we always take great care in the making and quality of our products. We do take note of your comment and will pass it on internally to the relevant people. Best regards, the France Trampoline team

J

Julien R.

Rating: 5 out of 5

Published on 24/04/2019 à 15h15 following a purchase from 31/03/2019

Very good product. Excellent quality!

Translated reviews