Customer reviews of France Trampoline

9,4 /10

Based on 22 175 published reviews

5 16,5k 74% 4 4 939 22% 3 463 2% 2 114 1% 1 172 1%

Summary of reviews

France Trampoline consistently delivers fast delivery and reliable shipping, getting items to collection points and doorsteps quickly, with orders tracking clearly and shipments arriving within announced timelines. Customers highlight concrete product strengths such as durable materials, components that match descriptions, and easy assembly support, including complete replacement parts when needed and accessories that meet safety expectations. The service quality stands out with responsive, professional customer support, smooth exchanges or warranty handling, and careful packaging that protects products on arrival. Overall, the experience is described as efficient, trustworthy, and satisfying, with items meeting or exceeding expectations and dedicated after-sales assistance.

Reviews 2, 3 and 5 stars

Reset filters

Emilie D.

Published on 25/04/2019 à 11h42 following a purchase from 01/04/2019

Satisfied with my purchase

Translated reviews

Isabelle S.

Published on 25/04/2019 à 11h41 following a purchase from 31/03/2019

The product after a few days of use seems very good. My dissatisfaction comes from the delivery time which was not respected and the price of the product: for a delivery to Switzerland, the shipping + customs + VAT costs almost as much as the trampoline itself. This should be made much clearer when ordering! This trampoline (Ovaline 430) cost us: ***€ (trampoline) ***€ (shipping + customs fees) ***€ (VAT + customs fees on the Swiss side) In summary, my neighbors who wanted to order the same quickly abandoned the idea and I advise against continuing deliveries to Switzerland at this price under the risk of receiving numerous complaints!

Translated reviews

Response from France Trampoline Published on 03/04/2019

Hello, we thank you for taking the time to leave us a comment. We are sorry for the inconveniences you may have encountered during the delivery of your trampoline. Indeed, in the case of a delivery to Switzerland, additional fees apply in addition to the standard transport fees, and unfortunately this is beyond our control. We strive to clearly indicate this information on our site (especially on the page https://france-trampoline.com/fr/info/4_livraison-france-trampoline) but we take note of your remark and will ensure to be even more explicit in the future. We remain at your disposal for any further information, the France Trampoline team

Alexandre G.

Published on 25/04/2019 à 11h24 following a purchase from 29/03/2019

good

Translated reviews

Patricia R.

Published on 25/04/2019 à 10h31 following a purchase from 25/03/2019

Very good provider and very good products.

Translated reviews

Véronique M.

Published on 25/04/2019 à 09h55 following a purchase from 02/03/2019

Delivery on time, perfect packaging. Quality material

Translated reviews

Madeleine M.

Published on 25/04/2019 à 08h36 following a purchase from 27/03/2019

A very pleasant and competent telephone receptionist; fast delivery; good material.

Translated reviews

Philippe B.

Published on 24/04/2019 à 20h38 following a purchase from 31/03/2019

*****

Translated reviews

Sylvie D.

Published on 24/04/2019 à 19h22 following a purchase from 03/04/2019

fast delivery and prepared... quick assembly... little girls delighted

Translated reviews

Nadine S.

Published on 24/04/2019 à 17h51 following a purchase from 31/03/2019

Satisfactory

Translated reviews

Alain K.

Published on 24/04/2019 à 17h23 following a purchase from 02/04/2019

Good consideration of my needs and precision on the delivery time.

Translated reviews

Response from France Trampoline Published on 05/04/2019

Hello, thank you for your comment! We are delighted that your order has brought you satisfaction and wish you good times on your trampoline! The France Trampoline team

Hubert C.

Published on 24/04/2019 à 16h51 following a purchase from 31/03/2019

Fast delivery. Perfect packaging. Very good quality product. Quite easy to assemble. 2 springs out of 96 with the hook in the wrong direction.

Translated reviews

Monika G.

Published on 24/04/2019 à 16h49 following a purchase from 31/03/2019

Great

Translated reviews

Marie-Jeanne M.

Published on 24/04/2019 à 16h49 following a purchase from 30/03/2019

perfect...

Translated reviews

Emmanuel S.

Published on 24/04/2019 à 15h43 following a purchase from 30/03/2019

Very mediocre quality net compared to the original net... very very disappointed with my purchase

Translated reviews

Response from France Trampoline Published on 31/03/2019

Hello, and thank you for taking the time to leave us a comment. The material of some of our nets has indeed been modified over time for technical and logistical reasons, but we can assure you that we always take great care in the making and quality of our products. We do take note of your comment and will pass it on internally to the relevant people. Best regards, the France Trampoline team

Julien R.

Published on 24/04/2019 à 15h15 following a purchase from 31/03/2019

Very good product. Excellent quality!

Translated reviews

Catherine M.

Published on 24/04/2019 à 14h46 following a purchase from 31/03/2019

Perfect

Translated reviews

Anne Marie R.

Published on 24/04/2019 à 14h33 following a purchase from 01/04/2019

Delighted, I called your services and I was very well advised

Translated reviews

Marie-Jo G.

Published on 24/04/2019 à 13h59 following a purchase from 02/04/2019

At the time of the order: excellent service. Delivery service was terrible. The provider is not serious and you should work with another delivery company.

Translated reviews

Response from France Trampoline Published on 02/04/2019

Hello, and thank you for your comment. We take note of your disappointment regarding the carrier who handled the delivery of your package. We will pass the information on to the concerned managers and we will strive to avoid this situation in the future. We remain at your disposal for any further information, the France Trampoline team

Damien V.

Published on 24/04/2019 à 11h21 following a purchase from 26/03/2019

Correct product, a bit long delivery time.

Translated reviews

Response from France Trampoline Published on 28/03/2019

Hello, thank you for your comment. Indeed, as announced during your order, this product was being restocked at the time of your purchase. It was shipped to you 7 days later, however, delivery to a relay point always takes a bit longer than direct home delivery. We remain at your disposal for any further information, the France Trampoline team

Thierry M.

Published on 24/04/2019 à 10h36 following a purchase from 03/04/2019

Excellent phone reception

Translated reviews

Damien P.

Published on 24/04/2019 à 10h18 following a purchase from 01/04/2019

Great, the zip line, the kids are thrilled

Translated reviews

Daniel S.

Published on 24/04/2019 à 09h35 following a purchase from 08/04/2019

Fast delivery and very friendly. They even personally asked if everything was delivered to satisfaction and if the assembly of the trampoline worked well.. 👍

Translated reviews

Anais M.

Published on 24/04/2019 à 08h54 following a purchase from 03/04/2019

Very satisfied

Translated reviews

Frederic C.

Published on 24/04/2019 à 08h11 following a purchase from 02/04/2019

All OK

Translated reviews

Irene D.

Published on 23/04/2019 à 21h30 following a purchase from 03/04/2019

Very good product corresponding very well to the description of the item on the internet

Translated reviews

Herve C.

Published on 23/04/2019 à 16h49 following a purchase from 29/03/2019

Good without problem

Translated reviews

Joel V.

Published on 23/04/2019 à 16h25 following a purchase from 01/04/2019

The material is of excellent quality, fast delivery.

Translated reviews

Edith R.

Published on 23/04/2019 à 15h38 following a purchase from 29/03/2019

Delivery times respected, on time. No problem, very good information on the delivery which was fast.

Translated reviews

Hervé D.

Published on 23/04/2019 à 15h37 following a purchase from 31/03/2019

Perfect, nothing to complain about

Translated reviews

Patrick L.

Published on 23/04/2019 à 15h36 following a purchase from 24/03/2019

Very good trampoline, difficult assembly at the level of the protective net, for the rest it was okay

Translated reviews

Philippe M.

Published on 23/04/2019 à 14h33 following a purchase from 01/04/2019

quality product for replacement of original material..

Translated reviews

Clement A.

Published on 23/04/2019 à 14h22 following a purchase from 31/03/2019

Nothing to report

Translated reviews

Fabrice C.

Published on 23/04/2019 à 13h10 following a purchase from 01/04/2019

Purchase of trampoline mat + circular cushion. Very good quality, fast shipping, possibility to pay in installments.

Translated reviews

Frederic T.

Published on 23/04/2019 à 12h50 following a purchase from 29/03/2019

Hello, we are very happy with the services you offer. A quick phone reception without fuss and competent. I recommend you without any problem to my acquaintances who have also done business with you. Congratulations and thank you.

Translated reviews

Maylis C.

Published on 23/04/2019 à 12h18 following a purchase from 25/03/2019

Very good service

Translated reviews

Jean Pierre C.

Published on 23/04/2019 à 11h45 following a purchase from 02/04/2019

Very good delivery

Translated reviews

Cathy R.

Published on 22/04/2019 à 21h59 following a purchase from 31/03/2019

Clear site: I immediately found the part I needed to repair my trampoline. Shipping, delivery, and communication were all perfect afterwards.

Translated reviews

Laurence S.

Published on 22/04/2019 à 21h58 following a purchase from 30/03/2019

Perfect order for spare part

Translated reviews

Sylvain B.

Published on 22/04/2019 à 20h56 following a purchase from 31/03/2019

Perfect

Translated reviews

Sandrine M.

Published on 22/04/2019 à 20h49 following a purchase from 01/04/2019

Very good quality trampoline. The net and its closure are very sturdy. The bounce of the mat is dynamic. We have as much fun as the kids. The trampoline does not move like others can when jumping with several people inside. My children are safe... and the kit with the ladder, the anchors, and the cover are essential to complete everything. Despite the wind we have here, it hasn't moved.

Translated reviews