Customer reviews of France Trampoline

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 22 175 published reviews
5 16,5k 74% 4 4 939 22% 3 463 2% 2 114 1% 1 172 1%

Summary of reviews

France Trampoline consistently delivers fast delivery and reliable shipping, getting items to collection points and doorsteps quickly, with orders tracking clearly and shipments arriving within announced timelines. Customers highlight concrete product strengths such as durable materials, components that match descriptions, and easy assembly support, including complete replacement parts when needed and accessories that meet safety expectations. The service quality stands out with responsive, professional customer support, smooth exchanges or warranty handling, and careful packaging that protects products on arrival. Overall, the experience is described as efficient, trustworthy, and satisfying, with items meeting or exceeding expectations and dedicated after-sales assistance.

Reviews 2, 3 and 5 stars

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J
Jean Pierre R.
Rating: 5 out of 5
following a purchase from 02/01/2019
excellent
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Charlotte B.
Rating: 5 out of 5
following a purchase from 02/01/2019
Fast delivery, super responsive after-sales service
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Matteo F.
Rating: 5 out of 5
following a purchase from 30/12/2018
Polite and fast. Very satisfied.
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Lucie M.
Rating: 5 out of 5
following a purchase from 02/01/2019
Top-notch after-sales service!!
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Géry L.
Rating: 5 out of 5
following a purchase from 23/12/2018
Good quality trampoline
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Arnaud Dauphin D.
Rating: 5 out of 5
following a purchase from 17/12/2018
very good
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Catherine B.
Rating: 5 out of 5
following a purchase from 23/11/2018
Professional, courteous service
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Eric F.
Rating: 5 out of 5
following a purchase from 19/12/2018
I ordered samples for a future order, fast delivery and as expected.
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Julien P.
Rating: 3 out of 5
following a purchase from 21/12/2018
Following the return service, disappointing handling on the first contact. On the second contact, you managed to assess the situation of the request. And the after-sales service was carried out. Regarding the delivery, the driver showed up in the morning while the appointment was made for the afternoon. He left a message saying that the second visit would be charged because no one was present during the delivery. After a call, he returned in the afternoon without extra cost. This nonetheless leaves a rather negative feeling about the overall service. However, I want to emphasize the quality of the material from France trampoline as it is present with many of my acquaintances, which is why despite everything I would reorder from them if I need a new trampoline.
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Response from France Trampoline
Hello, and thank you for taking the time to leave us a comment. We apologize for these delivery issues that are beyond our control, and we wish you very good moments on your trampoline! Best regards, the France Trampoline team
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Annie M.
Rating: 5 out of 5
following a purchase from 20/12/2018
Very fast delivery and without problems
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Mélanie R.
Rating: 5 out of 5
following a purchase from 08/12/2018
Delivery as expected
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Marie E.
Rating: 5 out of 5
following a purchase from 19/12/2018
Fast delivery, calls before arriving, as agreed
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Pelagie D.
Rating: 5 out of 5
following a purchase from 17/12/2018
A quality service, professional, clean and efficient, nothing to complain about....
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Jean-Denis D.
Rating: 5 out of 5
following a purchase from 21/12/2018
Great product that meets our expectations!
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Anne G.
Rating: 5 out of 5
following a purchase from 14/12/2018
Top
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Sophie L.
Rating: 5 out of 5
following a purchase from 18/12/2018
Perfect, product and delivery.
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Corinne R.
Rating: 5 out of 5
following a purchase from 19/12/2018
Very good :)
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Quentin V.
Rating: 5 out of 5
following a purchase from 18/12/2018
Very fast delivery and in accordance with the request
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Céline L.
Rating: 5 out of 5
following a purchase from 16/12/2018
Quality trampoline with easy assembly. Order received quickly. The online product comparison is very practical.
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Gilles G.
Rating: 3 out of 5
following a purchase from 18/12/2018
Disappointed that the material was not delivered completely the first time
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Response from France Trampoline
Hello, and first of all thank you for taking the time to leave us a comment. We are sorry that your order was only partially delivered to you at first. Our sales service then sent you the missing part so that you could properly install your cover. We apologize for this inconvenience and wish you good times on your trampoline! Best regards, the France Trampoline team
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Pauline D.
Rating: 5 out of 5
following a purchase from 18/12/2018
Very practical site. Order received on time despite the national context. Sturdy trampoline. Happy children.
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Aline B.
Rating: 5 out of 5
following a purchase from 17/12/2018
Very happy with the product and the delivery
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Jerome L.
Rating: 5 out of 5
following a purchase from 16/12/2018
nothing very good
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Guillaume L.
Rating: 5 out of 5
following a purchase from 13/12/2018
The contact was very good, the information provided was relevant and allowed me to make a choice easily.
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Christine Brouzes S.
Rating: 5 out of 5
following a purchase from 17/12/2018
Good quality material. Fast delivery
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Nicolas S.
Rating: 5 out of 5
following a purchase from 14/12/2018
5 Nothing to add
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Francis G.
Rating: 5 out of 5
following a purchase from 15/12/2018
Easy order and correct delivery
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Laurent F.
Rating: 5 out of 5
following a purchase from 17/12/2018
Perfect
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Josefa S.
Rating: 5 out of 5
following a purchase from 17/12/2018
Good morning. I have received my order in good condition and quickly. Best regards.
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Yannick A.
Rating: 5 out of 5
following a purchase from 16/12/2018
Nothing to say
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Elodie B.
Rating: 5 out of 5
following a purchase from 14/12/2018
High quality trampoline
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Clément P.
Rating: 5 out of 5
following a purchase from 17/12/2018
Very good quality prepared and sent very quickly
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Laurence K.
Rating: 5 out of 5
following a purchase from 16/12/2018
Quality of ordered items and smoothness and speed of ordering and delivery.
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Natacha D.
Rating: 5 out of 5
following a purchase from 13/12/2018
I recommend France trampoline, very good advice on the phone as I hesitated between 2 trampolines. Very fast delivery. And trampoline of very good quality.
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Fabienne L.
Rating: 5 out of 5
following a purchase from 14/12/2018
Extremely satisfied, we had made a mistake in the order and *** contacted us before sending the package because it seemed strange to him. He saved my boys' Christmas. So we changed the order together and opted for a higher envelope, thanks to the 3x without fees and thanks again to ***
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Sébastien B.
Rating: 5 out of 5
following a purchase from 10/12/2018
Advice and products perfectly suited
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Gilles R.
Rating: 5 out of 5
following a purchase from 04/12/2018
very good
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Philippe J.
Rating: 5 out of 5
following a purchase from 13/12/2018
Good advice, fast delivery. And the product was quite easy to assemble and seems to be of good quality. Very good
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Delphine G.
Rating: 5 out of 5
following a purchase from 08/12/2018
Punctual,
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Noemie J.
Rating: 5 out of 5
following a purchase from 13/12/2018
The trampoline really meets our expectations... it's really good stuff.... we recommend.
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