Customer reviews of France Trampoline

9,4 /10

Based on 22 176 published reviews

5 16,5k 74% 4 4 939 22% 3 463 2% 2 114 1% 1 172 1%

Summary of reviews

France Trampoline consistently delivers fast delivery and reliable shipping, getting items to collection points and doorsteps quickly, with orders tracking clearly and shipments arriving within announced timelines. Customers highlight concrete product strengths such as durable materials, components that match descriptions, and easy assembly support, including complete replacement parts when needed and accessories that meet safety expectations. The service quality stands out with responsive, professional customer support, smooth exchanges or warranty handling, and careful packaging that protects products on arrival. Overall, the experience is described as efficient, trustworthy, and satisfying, with items meeting or exceeding expectations and dedicated after-sales assistance.

Reviews 2, 3 and 5 stars

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Audrey G.

Published on 04/11/2018 à 11h20 following a purchase from 14/10/2018

Quality product. Fast delivery.

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Julien D.

Published on 01/11/2018 à 21h15 following a purchase from 11/10/2018

Very satisfied

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Ruth Katharina P.

Published on 31/10/2018 à 17h15 following a purchase from 08/10/2018

Everything is top-notch!

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Michèle D.

Published on 31/10/2018 à 14h25 following a purchase from 07/10/2018

VERY GOOD

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Virginie C.

Published on 31/10/2018 à 12h58 following a purchase from 10/10/2018

Extremely responsive! Excellent customer service

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Didier G.

Published on 30/10/2018 à 19h45 following a purchase from 09/10/2018

no problem. From order to delivery

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Thierry L.

Published on 30/10/2018 à 12h33 following a purchase from 09/10/2018

Everything is great!! Both the trampoline and the phone reception.

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Gilbert B.

Published on 29/10/2018 à 09h19 following a purchase from 09/10/2018

Everything is perfect.

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Arnal L.

Published on 28/10/2018 à 22h47 following a purchase from 07/10/2018

Very practical samples.

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Fabrice G.

Published on 28/10/2018 à 14h20 following a purchase from 06/10/2018

Very clear website. Order received and in good condition.

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Lili S.

Published on 26/10/2018 à 21h43 following a purchase from 05/10/2018

Nothing to report, service in line with the order. Package well packaged.

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Nathalie L.

Published on 26/10/2018 à 12h32 following a purchase from 05/10/2018

A top responsiveness. I had left a written message on my order, the salesperson called me right away. It's great, thank you.

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Buland G.

Published on 25/10/2018 à 10h49 following a purchase from 04/10/2018

Perfect product, meets our request, very simple to purchase and top delivery, thank you.

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Mathilde G.

Published on 24/10/2018 à 18h29 following a purchase from 04/10/2018

Order delivered the day after tomorrow. Exactly as on the site.

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Jackye D.

Published on 24/10/2018 à 13h39 following a purchase from 04/10/2018

Site difficult to make a choice. However, the reception and explanation over the phone were really top-notch. Very, very poor delivery (outsourced)... shameful, gave a very bad image of the brand.

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Response from France Trampoline Published on 07/10/2018

Hello, and thank you for taking the time to leave a comment. We are sorry that the ordering process on our site, as well as the delivery of your trampoline, did not meet your satisfaction. We take note of your two remarks and commit to paying even more attention to these two points in the future. We remain at your disposal for any comments, the France Trampoline team.

Emilie G.

Published on 23/10/2018 à 17h30 following a purchase from 02/10/2018

Following the phone call, very good explanation.

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Arnaud D.

Published on 23/10/2018 à 13h42 following a purchase from 27/09/2018

Delivery met expectations and was on time as agreed by phone with the carrier. Trampoline easy to assemble (allow at least 2-3 hours). It seems robust: to be confirmed over time.

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Emilie D.

Published on 23/10/2018 à 12h36 following a purchase from 02/10/2018

Very good quality! Very happy with my purchase.

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Matthieu B.

Published on 23/10/2018 à 11h22 following a purchase from 29/09/2018

Very good quality of the trampoline. Simple assembly thanks to a very clear manual.

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Amandine C.

Published on 23/10/2018 à 08h22 following a purchase from 29/09/2018

Site concerned that products meet customer expectations. Attentive and efficient. I highly recommend.

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Lydie J.

Published on 22/10/2018 à 21h20 following a purchase from 01/10/2018

Clear product description. Super fast delivery.

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Arnaud M.

Published on 22/10/2018 à 11h27 following a purchase from 23/09/2018

Very good product, easy to install, delivered quickly.

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Gael G.

Published on 21/10/2018 à 19h14 following a purchase from 29/09/2018

Good product. Good advice for making the right choice. Very fast delivery (ordered Sunday evening, delivered Wednesday morning). I can only recommend!

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Pierre M.

Published on 21/10/2018 à 13h27 following a purchase from 24/09/2018

Everything went well: order and delivery with even a call from the supplier before confirming the order to ensure the product.

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Chantal L.

Published on 21/10/2018 à 11h30 following a purchase from 29/09/2018

Great contact - I called twice and left a message and got my answers immediately - very good service -

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Riccardo D.

Published on 19/10/2018 à 20h23 following a purchase from 28/09/2018

all ok!!

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Jacques S.

Published on 18/10/2018 à 18h27 following a purchase from 26/09/2018

Good

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Elise M.

Published on 18/10/2018 à 09h32 following a purchase from 21/09/2018

Phone contact with a very helpful advisor: product recommended suited my request. No complaints about the phone advice or the online order. Quick reception. Thank you.

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Annie C.

Published on 17/10/2018 à 19h29 following a purchase from 25/09/2018

Very good product.

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Elisabeth D.

Published on 17/10/2018 à 12h10 following a purchase from 26/09/2018

Order related to the trampoline warranty, handled very quickly without any issues.

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Caroline P.

Published on 17/10/2018 à 11h13 following a purchase from 08/09/2018

Material meets expectations. Great professionalism as I was contacted by phone to ensure the relevance of the ordered product.

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Eric B.

Published on 17/10/2018 à 09h16 following a purchase from 25/09/2018

Very good product. Fast delivery. Very good telephone assistance and the person was very friendly. I recommend for their deadlines, quality of products...

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Anne Sophie L.

Published on 16/10/2018 à 12h27 following a purchase from 25/09/2018

France trampoline offers good and genuine high-end products, our children love the zip line. Certainly more expensive than elsewhere, but as with everything, quality and robustness have no price. No, really a reasonable price for a good quality product.

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Karine D.

Published on 16/10/2018 à 08h59 following a purchase from 12/09/2018

The Apollo 500 trampoline is of excellent quality. However, the assembly instructions are poorly written: they are not up to date (they do not mention the provided bungee cords), and they are not precise enough to allow for a good assembly on the first try, resulting in us assembling some poles upside down and wasting time. Close-up views of the details are missing.

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Response from France Trampoline Published on 14/09/2018

Hello, and first of all, thank you for taking the time to leave a comment. We take note of your remarks and can assure you that we are already working on a new version of the assembly instructions, so that these inconveniences do not happen again. We apologize for the inconvenience caused and remain at your disposal for any questions. Best regards, the France Trampoline team

Alain B.

Published on 15/10/2018 à 21h21 following a purchase from 24/09/2018

Efficiency, precision, quality, and impeccable carrier. Well done

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Maria G.

Published on 15/10/2018 à 19h24 following a purchase from 21/09/2018

Good product. I am satisfied

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Isabelle R.

Published on 15/10/2018 à 15h50 following a purchase from 25/09/2018

Perfect

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Wilfried H.

Published on 15/10/2018 à 15h27 following a purchase from 22/09/2018

Defective part preventing assembly. Fortunately, good responsiveness for customer service.

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Response from France Trampoline Published on 25/09/2018

Hello, and thank you for taking the time to leave a comment. We apologize for the inconvenience caused, and we wish you good games with your soccer goal! Best regards, the France Trampoline team

Katharina R.

Published on 15/10/2018 à 11h43 following a purchase from 08/10/2018

Very well processed, very good quality. Delivery worked very well!

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Bénédicte D.

Published on 15/10/2018 à 10h29 following a purchase from 21/09/2018

Fast shipping, item matching the description. Package in good condition and polite delivery person

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