Customer reviews of France Trampoline

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9,4 /10
Overall rating: 9,4 out of 10
Based on 22 075 published reviews

Summary of reviews

France Trampoline consistently delivers on reliability and quality, with many reviews noting fast, on-time delivery and items arriving perfectly packaged for easy setup. The positive experiences highlight solid, well-made trampolines and accessories, easy-to-follow assembly instructions, and cables or ratchet straps that enhance tension and safety during setup. Customers also emphasize responsive service and the overall enjoyment the products bring to families, including kids and multiple generations, along with easy replacement parts and a long-lasting impression of durability.

Reviews 2, 3 and 5 stars

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Didier D.
Rating: 5 out of 5
following a purchase from 07/07/2018
In line with what I wanted
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Sabrina B.
Rating: 5 out of 5
following a purchase from 07/07/2018
Fast delivery, nothing to complain about
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Cedric P.
Rating: 5 out of 5
following a purchase from 29/06/2018
Very friendly team
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Maël G.
Rating: 3 out of 5
following a purchase from 30/06/2018
The trampoline is very good... We are very happy with the product! The downside is on the 'commercial' side. We found the offer unclear because we thought we would benefit from the internet offer of July with the free Trampofoot... except that we ordered during a sale period! We thought we would benefit from both... and unfortunately not! Ultimately, the sales were less advantageous than the Trampofoot offer, which left us with a bit of a bitter taste!!! (about *** euros on the site, while we saved *** euros on the trampoline...) In short, sales that are not really sales!!! Too bad!
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Response from France Trampoline
Hello, thank you for taking the time to leave a comment. We are sorry for your feelings and understand your disappointment; it was clearly stated that the offer was not combinable with other discounts or reductions. We hope that the moments spent on your trampoline will help you forget these inconveniences. On your next order, do not hesitate to contact us, we will offer you a Trampofoot! The France Trampoline team
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Charles D.
Rating: 5 out of 5
following a purchase from 09/07/2018
We were very well advised before our purchase, quick delivery, quality material and quality customer service. Indeed, we received our order with a small hole in the safety net and we quickly received a replacement net within 3 days and at no cost.
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Edith E.
Rating: 5 out of 5
following a purchase from 20/07/2018
I had some questions for the provider, which were answered within a few hours. The delivery took place in a few days. It is of very good quality. I can only recommend this trampoline.
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Valérie V.
Rating: 5 out of 5
following a purchase from 07/07/2018
Nothing to report, solid product purchased and very good quality, well packaged, delivered on time, I highly recommend
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Grégoire F.
Rating: 5 out of 5
following a purchase from 06/07/2018
Shipping & appointment with the delivery person very quick. Quality product. Let's see how it holds up over time.
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Pascal W.
Rating: 5 out of 5
following a purchase from 03/07/2018
Very good site and very responsive
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Laetitia S.
Rating: 5 out of 5
following a purchase from 02/07/2018
Simple and fast. Second time I order, no issues.
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Philippe D.
Rating: 5 out of 5
following a purchase from 04/07/2018
very good delivery, fast, better quality mat than the original
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Stéphanie F.
Rating: 5 out of 5
following a purchase from 05/07/2018
Excellent contact with the supplier who assesses the situation very well in case of needs. Very fast shipping. Excellent quality.
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Elisabeth F.
Rating: 3 out of 5
following a purchase from 23/05/2018
I had requested that the delivery not take place before July 10. On July 6, the delivery person called me saying he was at my door. I obviously wasn't there. The actual delivery then went well at a time when I was there.
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Response from France Trampoline
Hello, we thank you for your comment and apologize for this inconvenience regarding the delivery of your cushion. Although we strive to provide the best quality of service possible, we are still dependent on the services of carriers, who do their best to ensure delivery meets customer expectations but can sometimes also encounter unforeseen issues. We renew our apologies and remain at your disposal for any questions. The France Trampoline team
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Jacques T.
Rating: 5 out of 5
following a purchase from 05/07/2018
Material and delivery: everything is perfect!!
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Jean-francois D.
Rating: 5 out of 5
following a purchase from 04/07/2018
Very fast delivery
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Florence G.
Rating: 5 out of 5
following a purchase from 04/07/2018
Spare parts difficult to find on the site. Shipping and delivery times are correct
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Fabien A.
Rating: 5 out of 5
following a purchase from 01/07/2018
Everything is perfect: product OK and fast delivery.
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Colette C.
Rating: 5 out of 5
following a purchase from 01/07/2018
Product completely in line with expectations. My grandchildren are delighted.
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Isabelle S.
Rating: 5 out of 5
following a purchase from 27/06/2018
Very professional, good quality
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Vincenzo M.
Rating: 5 out of 5
following a purchase from 10/06/2018
all ok
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Jacques M.
Rating: 5 out of 5
following a purchase from 28/05/2018
Complete satisfaction regarding the product, the transaction, and the delivery.
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Lionel P.
Rating: 5 out of 5
following a purchase from 05/07/2018
Very good, very good product
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Thibaud V.
Rating: 5 out of 5
following a purchase from 20/06/2018
Very good service
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Christian R.
Rating: 5 out of 5
following a purchase from 04/07/2018
We received our order a day earlier than expected. Everything was perfect and well packaged. Nothing to complain about
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Laurent S.
Rating: 5 out of 5
following a purchase from 19/06/2018
*****
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Anja Ü.
Rating: 5 out of 5
following a purchase from 16/07/2018
I am very satisfied, as I initially ordered the wrong size and was then called. Now everything fits and I can finally start trampoline training again. Best regards
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Thierry L.
Rating: 5 out of 5
following a purchase from 03/07/2018
product speed is great
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Danielle A.
Rating: 5 out of 5
following a purchase from 04/07/2018
Very satisfied, excellent efficiency.
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Samuel P.
Rating: 5 out of 5
following a purchase from 24/06/2018
Simple search, professional phone contact. Delivery as agreed and on time.
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Stephan W.
Rating: 5 out of 5
following a purchase from 17/07/2018
Everything is perfect, would gladly do it again. Very good quality and very fast delivery.
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Sandrine C.
Rating: 5 out of 5
following a purchase from 05/07/2018
The purchase and delivery were very easy and quick
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Sebastien M.
Rating: 5 out of 5
following a purchase from 30/06/2018
Super customer service, thank you
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Françoise H.
Rating: 5 out of 5
following a purchase from 04/07/2018
Very good as usual
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Sabrina F.
Rating: 5 out of 5
following a purchase from 28/06/2018
Available for any questions by phone. Very professional site, very fast delivery and product conforms to my expectations, now let's see the long-term durability.
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Leila M.
Rating: 5 out of 5
following a purchase from 03/06/2018
Serious company. I ordered a trampoline mat and was contacted by the company to verify the characteristics of my trampoline. Fortunately, because I had taken the measurements wrong, the help was therefore precious.. I recommend the seller
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Géraldine J.
Rating: 5 out of 5
following a purchase from 04/07/2018
I ordered items twice, I received advice from sellers or technicians each time, I was very well advised.... the staff was perfect, very friendly, the order, the delivery everything is perfect.... nothing to say I recommend Thank you again
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Thomas L.
Rating: 5 out of 5
following a purchase from 18/06/2018
Very good quality material and in case of a failure (breakage of a net support fiber on the day of installation) the service fully assumed and did what was necessary. Bravo
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Jean Michel B.
Rating: 3 out of 5
following a purchase from 27/06/2018
Perfect product according to the measurements! - But two months of waiting anyway! (With 2 follow-ups because my trampoline order seemed lost!)
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Response from France Trampoline
Hello, and thank you for your comment. We are delighted that your trampoline brings you satisfaction, and we apologize for the duration of manufacturing and shipping which was indeed a bit long for your order. We remain at your disposal for any questions, the France Trampoline team.
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Bruno F.
Rating: 5 out of 5
following a purchase from 04/07/2018
Good product, good information regarding the order and up to delivery. Easy assembly, robust material. The kids love it and enjoy it every day!
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Romain L.
Rating: 5 out of 5
following a purchase from 02/07/2018
Quote by phone, order online!! Excellent service by phone, the website too! The trampoline is really good, of good quality!! The only downside is the transport, the delivery person was polite, nothing to complain about, but the pallet was smashed!! Fortunately for me, all the packages were intact!!
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