Customer reviews of France Trampoline

9,4 /10

Based on 22 175 published reviews

5 16,5k 74% 4 4 939 22% 3 463 2% 2 114 1% 1 172 1%

Summary of reviews

France Trampoline consistently delivers fast delivery and reliable shipping, getting items to collection points and doorsteps quickly, with orders tracking clearly and shipments arriving within announced timelines. Customers highlight concrete product strengths such as durable materials, components that match descriptions, and easy assembly support, including complete replacement parts when needed and accessories that meet safety expectations. The service quality stands out with responsive, professional customer support, smooth exchanges or warranty handling, and careful packaging that protects products on arrival. Overall, the experience is described as efficient, trustworthy, and satisfying, with items meeting or exceeding expectations and dedicated after-sales assistance.

Reviews 2, 3 and 5 stars

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Chantal V.

Published on 14/05/2018 à 16h15 following a purchase from 21/04/2018

Very satisfied with my purchases

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Stefan F.

Published on 14/05/2018 à 16h14 following a purchase from 27/04/2018

Order was processed immediately and inquiries clarified. The goods are great. The children were very happy.

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Jean-Louis P.

Published on 14/05/2018 à 15h41 following a purchase from 22/04/2018

Excellent in every way

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Etienne E.

Published on 14/05/2018 à 13h36 following a purchase from 23/04/2018

Relevant information first found on the site, then confirmed by a competent person from customer service over the phone. Perfect to be able to find spare parts 5 years after the purchase, without any difficulty. Very quick turnaround, delivery within 24 hours. Perfect!

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Marie P.

Published on 14/05/2018 à 12h55 following a purchase from 20/04/2018

Exceptional customer relationship. I had never experienced a seller who contacts their customer to check that the product will meet their needs BEFORE CONFIRMING THE ORDER!

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Cyril B.

Published on 14/05/2018 à 11h50 following a purchase from 22/04/2018

Order processed very quickly. Material received without problems within the allotted time. Assembly instructions are readable. Material seems solid. The children are delighted.

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Ramazan A.

Published on 14/05/2018 à 09h24 following a purchase from 27/04/2018

everything perfect.... Delivery on time delivery scope flawless very well described instructions... Assembly very easy...

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Denis C.

Published on 14/05/2018 à 08h52 following a purchase from 21/04/2018

Good reception

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Jean-Philippe L.

Published on 13/05/2018 à 21h53 following a purchase from 22/04/2018

Very good quality material. Intuitive and easy assembly.

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Gérard C.

Published on 13/05/2018 à 18h49 following a purchase from 19/04/2018

Very serious company that calls its customers to confirm the product they ordered; great! and with explanations.

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Angélique H.

Published on 13/05/2018 à 17h32 following a purchase from 20/04/2018

Fast delivery, very serious site.

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Romain A.

Published on 13/05/2018 à 16h32 following a purchase from 10/04/2018

Fast and matching the order.

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Antoine N.

Published on 13/05/2018 à 16h16 following a purchase from 22/04/2018

I had to negotiate for the delivery time of the package. Had to take leave...

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Karine B.

Published on 13/05/2018 à 14h42 following a purchase from 21/04/2018

Perfect

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David B.

Published on 13/05/2018 à 14h20 following a purchase from 21/04/2018

Simple to use site, fast delivery, product matching our expectations.

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Delphine N.

Published on 13/05/2018 à 13h14 following a purchase from 21/04/2018

Correct price as quality is there, fast delivery.

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Mohamed M.

Published on 13/05/2018 à 12h50 following a purchase from 21/04/2018

Perfect

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Sebastian W.

Published on 12/05/2018 à 19h56 following a purchase from 04/05/2018

Dear ladies and gentlemen, I am very satisfied with the trampoline after this still short time. I am really very satisfied. ***

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Gwénaëlle P.

Published on 12/05/2018 à 19h31 following a purchase from 17/04/2018

No problems with delivery and product conforms to the description.

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Aurélie G.

Published on 12/05/2018 à 12h42 following a purchase from 08/04/2018

Easy and fairly quick assembly. Great product even for young children.

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Morgane R.

Published on 12/05/2018 à 11h22 following a purchase from 03/03/2018

Great product! Happiness for both young and old!

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Pascal O.

Published on 12/05/2018 à 10h29 following a purchase from 18/04/2018

Order compliant and received within the deadlines, I recommend this site.

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Raoul L.

Published on 11/05/2018 à 21h58 following a purchase from 15/04/2018

very good service, I had mistakenly ordered the wrong net but the service called me back and sent me the right one, very professional

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Murielle M.

Published on 11/05/2018 à 17h41 following a purchase from 16/04/2018

Customer service phone very welcoming and very efficient to resolve a small delivery issue.

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Rainer H.

Published on 11/05/2018 à 17h27 following a purchase from 24/04/2018

The consultation was good. The trampoline was delivered completely. The statement about the delivery date was adhered to. The goods even arrived a few days earlier.

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Thomas D.

Published on 11/05/2018 à 15h49 following a purchase from 30/03/2018

Very satisfied with the online order, simple, delivery time respected with appointment scheduling. Satisfied with the product that pleases everyone.

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David Q.

Published on 11/05/2018 à 14h48 following a purchase from 15/04/2018

Very good product, meets my expectations. Perfect delivery. Thank you for the seriousness, everyone is delighted.

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Anouck M.

Published on 11/05/2018 à 13h47 following a purchase from 15/04/2018

good service

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Sandrine B.

Published on 11/05/2018 à 11h47 following a purchase from 19/04/2018

very good

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Anne Laurence D.

Published on 11/05/2018 à 10h22 following a purchase from 19/04/2018

Very good commercial and technical service, fast delivery... all positives.

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Olivier R.

Published on 11/05/2018 à 09h41 following a purchase from 19/04/2018

Third order and still no mistakes: the products are top-notch and well presented (not 'oversold'), prices are reasonable (quality-price ratio but not low-end), express and reliable delivery, and on top of that a customer service that calls you back in a second when you have a question about a product! During my last order, I needed clarification on the product, I was called back within a minute of my contact request, and the person took the time to read the manual (zip line) and ask questions to the technical service to provide me with a very precise and qualitative answer, all with a smile. I was blown away! Bravo to you, online sellers as serious and nice as that are rare!

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Christelle P.

Published on 11/05/2018 à 08h58 following a purchase from 17/04/2018

Order delivered quickly, effective order tracking.

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Diane S.

Published on 10/05/2018 à 16h38 following a purchase from 19/04/2018

Impeccable thank you I am very happy

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Gabet P.

Published on 10/05/2018 à 16h32 following a purchase from 15/04/2018

Fast and undamaged delivery

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Adélaïde S.

Published on 10/05/2018 à 15h50 following a purchase from 12/04/2018

A very responsive and professional customer service!

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Benoit D.

Published on 10/05/2018 à 13h52 following a purchase from 18/04/2018

Excellent service. Called us to confirm the size and type of ordered parts. Received very quickly and in very good condition. A big thank you.

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Mireille G.

Published on 10/05/2018 à 10h21 following a purchase from 18/04/2018

2nd order placed with France Trampoline, we were again very satisfied with the ordered product.

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Laurence V.

Published on 10/05/2018 à 08h39 following a purchase from 15/04/2018

Very happy with the team I spoke to on the phone who provided us with good information and was extraordinarily kind. It's nice these days to come across friendly and professional interlocutors. The timing of the order was satisfactory and the product as well. Our son is delighted. Well done and thank you. We will definitely come back to you! ***

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Jeremie P.

Published on 09/05/2018 à 21h24 following a purchase from 14/04/2018

Very serious company. Very good

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Thomas K.

Published on 09/05/2018 à 20h35 following a purchase from 30/04/2018

Fast and good service and punctual delivery

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