Customer reviews of France Trampoline

9,4 /10

Based on 22 066 published reviews

5 16,4k 74% 4 4 934 22% 3 462 2% 2 114 1% 1 172 1%

Summary of reviews

France Trampoline consistently delivers on reliability and quality, with many reviews noting fast, on-time delivery and items arriving perfectly packaged for easy setup. The positive experiences highlight solid, well-made trampolines and accessories, easy-to-follow assembly instructions, and cables or ratchet straps that enhance tension and safety during setup. Customers also emphasize responsive service and the overall enjoyment the products bring to families, including kids and multiple generations, along with easy replacement parts and a long-lasting impression of durability.

Reviews 2, 3 and 5 stars

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Laurent V.

Published on 10/10/2016 à 09h42 following a purchase from 15/09/2016

Fast and punctual delivery (fixed by phone at my convenience). Trampoline 250 is great and seems to be of good quality.

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Frédéric D.

Published on 10/10/2016 à 08h33 following a purchase from 20/09/2016

Very good product delivered on time

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Christophe B.

Published on 09/10/2016 à 15h51 following a purchase from 16/09/2016

Perfect

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Geoffray M.

Published on 08/10/2016 à 11h49 following a purchase from 30/05/2016

Very good stability of the trampoline. Used by my children aged 5 and 9, in perfect safety.

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Asd Elite A.

Published on 06/10/2016 à 18h44 following a purchase from 13/09/2016

Great product... Great price and fast shipping! The purchase was a real pleasure! I have already placed another order!!!

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Jerome J.

Published on 06/10/2016 à 17h45 following a purchase from 06/09/2016

I recommend this site, perfect service! I ordered a trampoline mat, I was contacted before shipping to verify all dimensions, the delivery was very fast. The jumping mat is of very good quality and the price is correct. Thank you to all the staff who care about the customer! It's very rare these days... ***

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Francois Q.

Published on 06/10/2016 à 11h47 following a purchase from 15/09/2016

Good

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Sonia L.

Published on 05/10/2016 à 14h51 following a purchase from 12/09/2016

Very satisfied, very good follow-up from France Trampoline who contacts you if you have taken the measurements correctly. Fast delivery. In summary, a very serious company.

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Anne G.

Published on 05/10/2016 à 13h26 following a purchase from 14/09/2016

Fast delivery and products conforming to what we expected. My son is delighted, the trampoline is back for a new lease of life.

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Angelo F.

Published on 05/10/2016 à 08h53 following a purchase from 15/09/2016

Very serious company, trampoline built very well, very sturdy and worth the price paid. Compared to many trampolines available, it has a significantly higher quality-price ratio. They sell many accessories to buy separately. I bought a freestyle board with which my children do tricks as if they were on a snowboard track. When you contact the company for any needs, they respond immediately. I highly recommend it also because they provide spare parts if necessary.

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Manuela P.

Published on 04/10/2016 à 21h50 following a purchase from 09/09/2016

product faithful to the image on the site. very quick delivery. super satisfied. thank you.

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Yoann L.

Published on 04/10/2016 à 21h10 following a purchase from 13/09/2016

Quick responses to the questions asked. Very good advice and fast delivery.

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M.chouzenoux T.

Published on 04/10/2016 à 19h29 following a purchase from 13/09/2016

Hello. From the request for information about the intended material, to the advice received from the salesperson, PERFECT. Fast delivery and very well packaged material. Ready to recommend material to FRANCE TRAMPOLINE; Best regards. ***

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Jerome C.

Published on 04/10/2016 à 17h14 following a purchase from 12/09/2016

Order processed and shipped quickly. Quality material.

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Patrice P.

Published on 04/10/2016 à 14h12 following a purchase from 09/09/2016

Very good, nothing to report

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Carene B.

Published on 04/10/2016 à 11h56 following a purchase from 10/09/2016

Order received on time. Very good quality material ensuring the safety of our children. Material much more efficient than the original which was not of this brand!!!

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Benoit J.

Published on 04/10/2016 à 10h59 following a purchase from 05/09/2016

very good telephone reception, perfect order tracking as well as delivery, small issue with the order missing some items but quickly resolved, France trampoline recommended at all levels

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Antonio M.

Published on 03/10/2016 à 20h27 following a purchase from 03/09/2016

excellent product and precise and punctual service.

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Gilles S.

Published on 03/10/2016 à 16h38 following a purchase from 05/09/2016

Very satisfied with France Trampoline! Very professional!

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Janine C.

Published on 03/10/2016 à 10h47 following a purchase from 09/09/2016

Top!

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Marie Z.

Published on 03/10/2016 à 10h21 following a purchase from 11/09/2016

Perfect

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Michaël S.

Published on 02/10/2016 à 15h15 following a purchase from 11/09/2016

Product received not conforming to the order (diameter error), however, the after-sales service was responsive and sent the correct product quickly.

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Response from France Trampoline Published on 15/09/2016

Hello Madam, Thank you for your comment and indeed, after verification, our preparation service had sent 4 foam tubes of the wrong diameter and we apologize again for this. As you have noticed, the return was indeed very quick and we thank you for noting it in your comment. We remain at your disposal if necessary. The France Trampoline team.

Lamberti B.

Published on 29/09/2016 à 16h25 following a purchase from 08/09/2016

Very good

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Janine-agnes G.

Published on 29/09/2016 à 16h16 following a purchase from 27/08/2016

Very good. Installed for the winter.

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Cecile M.

Published on 29/09/2016 à 14h20 following a purchase from 08/09/2016

Replacement of the jump mat due to a defect. Very quick reaction from the after-sales service, no discussions, just action. A big thank you. The difference with other companies of equal quality (which is not often the case) lies in the warranty and after-sales service. I am fully satisfied.

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Matthieu C.

Published on 29/09/2016 à 12h57 following a purchase from 06/09/2016

The delivery of the material was quick: 4 days. Previously, the seller was able to inform us well over the phone, reassure us, and give us simple instructions upon receipt. However, the anchoring sheets are missing from my package: this is the reason for 3 stars instead of 5.

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Response from France Trampoline Published on 10/09/2016

Hello, we have taken your feedback into account. The fixing kit will soon be available and as indicated at the time of the order, it will be sent to you as soon as it is available and at no additional cost! We regret to see that this gesture does not fully satisfy you. We take note of it. We remain at your disposal and thank you for your patience. The France Trampoline team.

Daniela K.

Published on 28/09/2016 à 20h54 following a purchase from 05/09/2016

Great and Fast Service, thank you very much

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Manuel A.

Published on 28/09/2016 à 20h53 following a purchase from 25/07/2016

Impeccable on all points, delivery, quality... Thank you for our children.

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Andrea D.

Published on 28/09/2016 à 17h18 following a purchase from 07/09/2016

Satisfied

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Corinne L.

Published on 28/09/2016 à 17h16 following a purchase from 30/08/2016

very good, very serious!

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Gilonne M.

Published on 28/09/2016 à 09h16 following a purchase from 22/08/2016

very good service both in sending the package and in advice over the phone!

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Roberta C.

Published on 27/09/2016 à 21h56 following a purchase from 05/09/2016

The carpet is stunning, easy to assemble and very sturdy. Fast shipping and courteous courier.

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Mike W.

Published on 27/09/2016 à 15h52 following a purchase from 06/09/2016

Very good after-sales service, super fast and efficient!

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Christophe L.

Published on 27/09/2016 à 15h26 following a purchase from 24/08/2016

Very good advice on product choice, our expectations were well understood. The delivery arrived within the specified time. There was a missing item in the package, which was resolved following a phone exchange and a shipment. Good quality product and easy to assemble (3 hours for 2 people for an ovali490 model). Both children and adults enjoy it. Thank you

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Pascal C.

Published on 27/09/2016 à 14h32 following a purchase from 20/08/2016

Always very correct, impeccable seriousness. I have been a customer for a few years and I can recommend France Trampoline without risk of being wrong.

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Estelle D.

Published on 27/09/2016 à 12h42 following a purchase from 05/09/2016

We chose to pay the price for quality and we are very happy. Especially the children! Assembly is easy but quite long. The delivery would have been really fast, but the carrier on their side did not respond to schedule an appointment, and the delivery person was not friendly. Too bad!! We now look forward to seeing if as the seasons pass, we will still be r

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Celine F.

Published on 26/09/2016 à 14h46 following a purchase from 02/09/2016

quick and efficient

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Guillaume B.

Published on 25/09/2016 à 21h23 following a purchase from 05/09/2016

Quick and reliable, as always. However, having ordered a spare part, it would have been helpful to have some information on the evolution of the model and the compatibility or not of certain parts that I might want to change in the future.

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José V.

Published on 25/09/2016 à 11h44 following a purchase from 04/09/2016

Very satisfied. Fast delivery. Catalog detailed enough.

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Saloua F.

Published on 25/09/2016 à 10h52 following a purchase from 05/09/2016

very good quality trampoline, very nice design!! I was delivered quickly, there was a small issue with the protective net (at the mesh level) I called customer service and two days later I received a new net!! efficient and fast customer service, nothing to say!! I highly recommend it!!

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