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S
Rating: 5 out of 5
Perfect except the packaging of the order was more than average!
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Customer reviews of France Trampoline
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 22 174 published reviews
Summary of reviews
France Trampoline consistently delivers fast delivery and reliable shipping, getting items to collection points and doorsteps quickly, with orders tracking clearly and shipments arriving within announced timelines. Customers highlight concrete product strengths such as durable materials, components that match descriptions, and easy assembly support, including complete replacement parts when needed and accessories that meet safety expectations. The service quality stands out with responsive, professional customer support, smooth exchanges or warranty handling, and careful packaging that protects products on arrival. Overall, the experience is described as efficient, trustworthy, and satisfying, with items meeting or exceeding expectations and dedicated after-sales assistance.
Reviews 2, 3 and 5 stars
Reset filtersM
Rating: 5 out of 5
Very fast delivery, well-packaged product. Product perfectly corresponds to the description and is of good quality. Very satisfied with my purchase.
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S
Rating: 3 out of 5
For the order tracking and reception at home, everything went well, however I sent two emails regarding questions about the weight announced on the site and the weight of the trampoline received, and the response I received did not convince me. On the other hand, regarding the assembly of the trampoline, there is one step that is not very clear in the manual concerning the assembly of the frame cushion and the attachment with springs underneath!! photos A and B.. The assembly of the textile net on the posts is not very easy and the tension is not necessarily balanced. Otherwise, the users themselves are fully satisfied with the trampoline.
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Response from France Trampoline
Hello Madam, we apologize if our explanations provided by email did not seem clear enough. We have asked the sales representative in contact with you to get back to you on this matter. Regarding the assembly instructions, we thank you for your feedback. We have forwarded it to our management to improve this point. We are delighted to see that the Jump'Up trampoline is fully satisfying for your children. If you have any questions, please know that we are at your complete disposal. The France Trampoline team.
A
Rating: 5 out of 5
Very good product, of good quality delivered quickly
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F
Rating: 5 out of 5
Perfect!
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A
Rating: 5 out of 5
Everything went well. Very good welcome and reception.
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D
Rating: 5 out of 5
Very satisfied, order delivered within the indicated time and good contact with the advisor, just a few details that could be improved which are inconsequential, I highly recommend this item and I am available to suggest ideas. Best regards.
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A
Rating: 5 out of 5
Excellent quality trampoline. Impeccable customer service. Very satisfied with my purchase.
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T
Rating: 5 out of 5
Generally satisfied
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M
Rating: 5 out of 5
Very serious - pleasant surprise of delivery speed
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O
Rating: 5 out of 5
Very fast and everything perfect, communication service etc.
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M
Rating: 5 out of 5
Advised advice before the order Speed of shipping Quality of the product
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O
Rating: 5 out of 5
SUPER SERVICE
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D
Rating: 5 out of 5
No problem!
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L
Rating: 5 out of 5
Very serious company. To recommend.
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M
Rating: 5 out of 5
Thank you to the team that managed my order. They kindly informed me that I had made a mistake and corrected it to deliver the right part corresponding to the trampoline I had purchased. This initiative is quite rare and deserves to be highlighted. Thank you again.
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J
Rating: 5 out of 5
Order and delivery went according to the conditions announced by France Trampoline. The information provided for assembly is clear and very precise but must be followed scrupulously (video and guides). The different elements constituting the trampoline are of quality. Let's hope to enjoy it for as long as possible (parents, children, and grandchildren...)
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B
Rating: 5 out of 5
Delivery on time and complete without any issues.
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R
Rating: 5 out of 5
A serious company, very attentive to its customers, selling quality equipment, I regularly recommend France Trampoline to my acquaintances.
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L
Rating: 5 out of 5
Satisfied with the product and service
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R
Rating: 5 out of 5
Superb trampoline delivered very quickly. Customer service feedback top: order confirmation, immediate delivery info/tracking, speed and simplicity to obtain the invoice.... Assembly info very clear, simple assembly. Excellent quality trampoline. In short, all positive! Thank you to the entire France Trampoline team!
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G
Rating: 5 out of 5
Really quality product!
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B
Rating: 5 out of 5
Product conforms to the description and the photo. Very fast delivery. I recommend.
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F
Rating: 5 out of 5
Order of an Oval trampoline 4.30m, the shipping was very fast. I did the assembly alone, maybe some small modifications to be made in the instructions. The children and adults have a lot of fun.
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D
Rating: 5 out of 5
speed of delivery, good packaging very good quality of products
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A
Rating: 5 out of 5
Thank you to France trampoline, good product received quickly. Completely satisfied.
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S
Rating: 5 out of 5
Serious company and punctual in delivery. Reliable trampoline and qualitatively valid. Satisfied with the choice made. Thank you
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M
Rating: 5 out of 5
Very good product. Very fast order. Great ease in contacting the carrier. My three children are really happy. Very good quality.
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M
Rating: 5 out of 5
Excellent quality material. Completely satisfied.
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D
Rating: 5 out of 5
Excellent product, fast delivery.
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M
Rating: 5 out of 5
Trampoline arrived on time at my daughter's place. My grandchildren are delighted.
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C
Rating: 5 out of 5
Fast and careful delivery. Very good quality product.
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A
Rating: 5 out of 5
opening. This straight opening should reduce the number of accidents if users do not close the net. We remain at your disposal for any information. Best regards, The Jump'In Spain team
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J
Rating: 5 out of 5
Quality product in line with the description and impeccable service. Bravo and good continuation.
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C
Rating: 5 out of 5
Nothing to complain about, delivery and service impeccable. Product meets my expectations, very good telephone advice.
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F
Rating: 5 out of 5
Excellent, professionals who know their products perfectly, good advice.
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E
Rating: 5 out of 5
Delivery in the TPS, trampoline conforms to the description and is of good quality, the assembly is very well detailed which allowed me to assemble it alone, I recommend.
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M
Rating: 5 out of 5
Top products. Top service. Top website. Top delivery and top after-sales service. What more can I say?
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B
Rating: 5 out of 5
Very satisfied with my online purchase: fast, efficient delivery was made with an appointment set by the provider; the product meets my expectations and I will return to France Trampoline if I have needs. I recommend this provider.
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R
Rating: 5 out of 5
compliant delivery. Announced carrier arrived within a one-hour window
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