France Trampoline consistently delivers fast delivery and reliable shipping, getting items to collection points and doorsteps quickly, with orders tracking clearly and shipments arriving within announced timelines. Customers highlight concrete product strengths such as durable materials, components that match descriptions, and easy assembly support, including complete replacement parts when needed and accessories that meet safety expectations. The service quality stands out with responsive, professional customer support, smooth exchanges or warranty handling, and careful packaging that protects products on arrival. Overall, the experience is described as efficient, trustworthy, and satisfying, with items meeting or exceeding expectations and dedicated after-sales assistance.
I am very happy with the product for now. I was very well guided for the assembly by a person on the phone to whom I sent photos of my trampoline and who advised me very well because I couldn't manage to put the safety net on and I didn't dare to pull on it to put it in place. Thank you! :)
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Sylvie B.
Rating: 3 out of 5
following a purchase from 03/05/2016
The service guided me well in my steps to order the said item but I am very surprised that the quality of the item in question is so mediocre as it tore as if it had received a cutter blow, while I did not need to use this tool to unpack it and when I installed it, there was nothing.
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Response from France Trampoline
Hello Sir, we have taken your request regarding your received protection cushion into account. We apologize for the issue present on it. We only ship completely new and undamaged cushions. An issue must have occurred during delivery or at the opening of the package. Did you make any reservations on the delivery note, please? Otherwise, could you send us photos of the issue encountered? We will be able to study your request as quickly as possible. The France Trampoline team.
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Jacques L.
Rating: 5 out of 5
following a purchase from 14/03/2016
Perfect
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Muriel M.
Rating: 5 out of 5
following a purchase from 17/03/2016
Nothing to say, perfect service
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Carlos V.
Rating: 5 out of 5
following a purchase from 29/03/2016
Fast and very good attention
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Edwige D.
Rating: 5 out of 5
following a purchase from 15/04/2016
Excellent quality product, efficient customer service, in short, fully satisfied with my order!
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Jean Michel F.
Rating: 3 out of 5
following a purchase from 04/04/2016
Two pole sleeves were missing from the delivery, after two complaints we received two sleeves, one of which was too long by 15 cm.
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Response from France Trampoline
Hello Madam, We sincerely apologize for this preparation error regarding your pole protection sleeves. Please know that we have reported this information to our preparation service so that it does not happen again. It would have been really annoying if the received sleeve was too short. We remain at your disposal at 05 56 36 04 62 from Monday to Friday if you need information. The France Trampoline team.
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Franc R.
Rating: 5 out of 5
following a purchase from 19/05/2016
Quick phone information, easy order and reception within 3 days. Product conforms to the description. Perfect!
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Alain B.
Rating: 5 out of 5
following a purchase from 26/05/2016
Everything was perfect. Thank you very much. Sincere regards.
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Jean Michel L.
Rating: 5 out of 5
following a purchase from 30/03/2016
perfect
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Emilie L.
Rating: 5 out of 5
following a purchase from 19/04/2016
High quality products and nice and original accessories for trampolines. The delivery by carrier is great
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Henri P.
Rating: 5 out of 5
following a purchase from 07/03/2016
good responsiveness and availability
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Virginie H.
Rating: 5 out of 5
following a purchase from 04/04/2016
very good delivery
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Denis D.
Rating: 5 out of 5
following a purchase from 11/04/2016
Delivery on the scheduled day. Correct packaging and well-protected product. Product meets requirements
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Katy V.
Rating: 5 out of 5
following a purchase from 16/04/2016
Impeccable.
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Sophie D.
Rating: 5 out of 5
following a purchase from 02/05/2016
Missing package at delivery, delivered in 24 hours following my call. Very good telephone reception
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Céline L.
Rating: 5 out of 5
following a purchase from 28/04/2016
Perfect service: call to choose the delivery time, the delivery person even agreed to call me a few minutes from my home, he stored the box where I asked him to... And trampoline that makes my children happy...
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Christian P.
Rating: 5 out of 5
following a purchase from 05/04/2016
everything is OK
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Nicolas C.
Rating: 5 out of 5
following a purchase from 10/04/2016
Very efficient and responsive customer service.
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Livio D.
Rating: 5 out of 5
following a purchase from 06/04/2016
Fast. Good product. Best price
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Caroline S.
Rating: 5 out of 5
following a purchase from 18/04/2016
Good delivery service but only one person to lower such a weight! It would have been better if there were 2 people
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Bruno B.
Rating: 5 out of 5
following a purchase from 11/04/2016
Very good product, fast delivery and perfect packaging.
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Bruno H.
Rating: 5 out of 5
following a purchase from 02/03/2016
Perfect!
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Samuel H.
Rating: 5 out of 5
following a purchase from 25/05/2016
Nothing to complain about. Good quality products correspond well to the descriptions. We are not disappointed. We recommend you.
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Christophe R.
Rating: 5 out of 5
following a purchase from 25/05/2016
The investment in this trampoline represented a big sacrifice for us knowing that it was easy to find the same size much cheaper in another brand. However, we do not regret it at all because you get what you pay for and that is exactly what we were looking for, it is a great product. Only downside on the 48h delivery which almost failed, but everyone took their responsibilities and we were able to give this trampoline to my daughter on the day "j"!
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Elodie L.
Rating: 5 out of 5
following a purchase from 24/03/2016
Super trampoline, great bounce, super quality. I really don't regret this investment. The kids love it and I am delighted to hear their laughter. The oval shape is great for my small garden. Thank you.
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Laure C.
Rating: 5 out of 5
following a purchase from 21/03/2016
order arrived within the announced time, in very good condition. Perfect
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David R.
Rating: 5 out of 5
following a purchase from 12/04/2016
Great, very competent team. Information over the phone to confirm the compatibility of the net. Arrived at home in record time. The price is justified given the quality of the product. Bravo and thank you.
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Gilles C.
Rating: 5 out of 5
following a purchase from 13/04/2016
Very pleasant phone welcome with precise answers on technical references and advice for choosing the trampoline. Price justified compared to quality and options. Appreciated payment facility. Order preparation always perfect delivery within deadlines. We are on our 3rd purchase. 6 years for the 1st implanted in the North region and is still standing and still makes people happy. We are delighted grandparents.
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Anny M.
Rating: 5 out of 5
following a purchase from 02/05/2016
Very good and friendly phone reception. The package arrived as agreed. Top delivery service. Everything was perfect.
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Vincent D.
Rating: 5 out of 5
following a purchase from 07/05/2016
Fast delivery and good packaging. Items correspond exactly to the order. Quality products!! Thank you
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Karin M.
Rating: 5 out of 5
following a purchase from 04/05/2016
Fast shipping. Excellent service. Pleasant phone contact.
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Patrick P.
Rating: 5 out of 5
following a purchase from 08/03/2016
Faithful to the well-designed catalog.
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Charline S.
Rating: 5 out of 5
following a purchase from 05/05/2016
Fast delivery. Order corresponds well to the description.
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Michelle H.
Rating: 5 out of 5
following a purchase from 25/04/2016
Delivery very good and fast. Trampoline of much better quality than the old one from a well-known French outdoor toy brand! However, the instructions and assembly are less obvious.
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Stanislas K.
Rating: 5 out of 5
following a purchase from 24/04/2016
very good
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Le Borgne S.
Rating: 5 out of 5
following a purchase from 17/04/2016
Very good product this trampoline, easy to assemble and disassemble for winter. I have given your address to several people. PERFECT.
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Danielle D.
Rating: 5 out of 5
following a purchase from 26/03/2016
Very satisfied with all the services.
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Michel M.
Rating: 5 out of 5
following a purchase from 27/05/2016
Product received corresponds well to the order and the description on the site. Secure payment. Fast delivery time. Careful packaging. Positive feedback.
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Sylvie J.
Rating: 5 out of 5
following a purchase from 05/04/2016
Great trampoline, delivered quickly in a very well-made package. Customer service very quickly reachable.
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