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F
Rating: 5 out of 5
Easy to assemble. Just happiness for our children (while respecting the usage instructions). Now we have to see how it holds up over time.
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Customer reviews of France Trampoline
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 22 066 published reviews
Summary of reviews
France Trampoline consistently delivers on reliability and quality, with many reviews noting fast, on-time delivery and items arriving perfectly packaged for easy setup. The positive experiences highlight solid, well-made trampolines and accessories, easy-to-follow assembly instructions, and cables or ratchet straps that enhance tension and safety during setup. Customers also emphasize responsive service and the overall enjoyment the products bring to families, including kids and multiple generations, along with easy replacement parts and a long-lasting impression of durability.
Reviews 2, 3 and 5 stars
Reset filtersA
Rating: 5 out of 5
Quality service, nothing to complain about. As usual, everything is perfect.. From start to finish.
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J
Rating: 5 out of 5
The trampoline, the shipping, the assembly everything is very good. The kids are having a blast, no regrets so far for spending the price compared to more financially accessible competitors but with lower quality.
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E
Rating: 5 out of 5
Package received 2 days after order; I received a call from an advisor who wanted to ensure that I had ordered the right product.
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B
Rating: 5 out of 5
A customer service that calls to verify that the order meets the needs: hats off! Because I was not registered in the customer database.
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J
Rating: 5 out of 5
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P
Rating: 5 out of 5
This company is recommendable in every aspect. A good product, professional and pleasant personal attention with impeccable service.
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A
Rating: 5 out of 5
Very good quality trampoline, fast delivery. Very competent and responsive sales service by email.
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C
Rating: 5 out of 5
As part of the purchase of a replacement jumping mat, we had a very attentive advisor on the phone. He took the time to understand our needs and confirmed the choice we made after visiting the website. Fast delivery and within the announced deadlines. (3 days if I remember correctly) Quality product perfectly meeting the need. Recommended supplier without reservation.
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C
Rating: 5 out of 5
Impeccable dimensions. The fact of calling back after the order to ensure the dimensions is an excellent service.
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A
Rating: 5 out of 5
L
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J
Rating: 5 out of 5
Very close to users, France Trampoline is serious, fast, and offers quality services.
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G
Rating: 5 out of 5
very good product
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B
Rating: 5 out of 5
Completely satisfied from the order to the first uses of the trampoline. Easy online order. Very fast and efficient delivery. Well-packaged product. Relatively simple assembly and no issues due to the quality of the material. Both young and old are delighted!
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A
Rating: 5 out of 5
Fast delivery
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L
Rating: 5 out of 5
Very good service, from preliminary information to delivery: I had an issue with the warranty canvas, and the customer service was impeccable, canvas replaced in less than 4 days
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M
Rating: 5 out of 5
TB: the operator checked my order and offered me a product suitable for my trampoline. Thank you again
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O
Rating: 2 out of 5
spare part received three months later and not complete, I am asked to wait two more months, no news, it's up to me to call, no commercial gesture
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Response from France Trampoline
Hello Sir, We apologize for the inconvenience caused regarding your spare parts. We were waiting for a spare part to make a single shipment as you requested, but a second part was out of stock in the meantime. We were waiting for the out-of-stock part to send you your entire order as you requested. Apparently, this was no longer what you wanted a few weeks after your order, and we sincerely apologize for this problem. The France Trampoline team.
J
Rating: 5 out of 5
Nothing to report
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G
Rating: 3 out of 5
The delivery person does not ask for an appointment before coming, and the site to change the delivery address is unbearable
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Response from France Trampoline
Hello Sir, We have taken your comment regarding the delivery of a protective cover into account. We are sorry to see that the Kuehne Nagel carrier's site does not suit you. However, you could have sent us a quick email with your request, and we would have forwarded your address change in a few minutes. Moreover, we clearly indicate that currently, only deliveries for a trampoline are made by appointment. A delivery for an accessory or spare part is made without an appointment. It is necessary to provide an address where someone can receive a package all day: either a workplace or a family member. The France Trampoline team.
M
Rating: 5 out of 5
Everything is perfect, easy and quick delivery. Top notch. Congratulations
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N
Rating: 5 out of 5
A quality trampoline. Relatively easy to assemble and sturdy. The children are super happy. Quick delivery. The only small downside: for delivery, you have to be available all day (they do not give a time of passage).
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V
Rating: 5 out of 5
Very good. Always nothing to complain about!
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E
Rating: 5 out of 5
Perfect service
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J
Rating: 5 out of 5
Good order tracking, products conform to our expectations, satisfactory products
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J
Rating: 5 out of 5
We were warned that a gust of wind could damage our trampoline. We did not follow this warning. The next day, the trampoline was overturned, with some damaged parts. The following day we received a 30% promotion from France Trampoline to buy parts... Bravo, well seen.
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V
Rating: 5 out of 5
very good
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S
Rating: 5 out of 5
very professional. Quality after-sales follow-up and great listening. I will come back!! (this is already a second purchase for these reasons!)
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N
Rating: 5 out of 5
Everything is fine, excellent product!
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A
Rating: 5 out of 5
Everything perfect! Beautiful trampoline! The quality is well above what is found around. Worth every penny!
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F
Rating: 5 out of 5
Very quick and hassle-free fabric exchange. Very good quality
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M
Rating: 5 out of 5
Yes, satisfied.
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L
Rating: 5 out of 5
Having purchased only one product and being very satisfied, for now, I have no advice to give you. I hope to buy another one soon......
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S
Rating: 5 out of 5
The trampoline we bought last year is still in perfect condition. We ordered an accessory that was delivered quickly. No problem.
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A
Rating: 5 out of 5
Accurate in the product description. Expectations met. Excellent after-market, competent, kind, precise, and satisfactory post-sales assistance. I am ready to recommend it.
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C
Rating: 5 out of 5
Very good after-sales service. Thank you France trampoline
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A
Rating: 5 out of 5
I was satisfied with the ordering procedure, the product, and primarily the customer support. I would recommend it to my friends!
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F
Rating: 5 out of 5
Excellent service from information, to order, to delivery and after-sales service. Excellent product quality and thanks to the details before delivery, no surprises when the package arrives. Quality to continue. Thank you France trampoline.
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D
Rating: 5 out of 5
Excellent also in the description of the item.
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S
Rating: 5 out of 5
fast shipping, serious and responsive company. quality products that last a long time. follow the installation advice closely (certainly the most important)
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