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D
Rating: 5 out of 5
Easy assembly. Product perfectly conforms to the description.
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Customer reviews of France Trampoline
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9,4
/10
Overall rating: 9,4 out of 10
Based on 22 066 published reviews
Summary of reviews
France Trampoline consistently delivers on reliability and quality, with many reviews noting fast, on-time delivery and items arriving perfectly packaged for easy setup. The positive experiences highlight solid, well-made trampolines and accessories, easy-to-follow assembly instructions, and cables or ratchet straps that enhance tension and safety during setup. Customers also emphasize responsive service and the overall enjoyment the products bring to families, including kids and multiple generations, along with easy replacement parts and a long-lasting impression of durability.
Reviews 2, 3 and 5 stars
Reset filtersS
Rating: 5 out of 5
No particular issues; very good material. It's serious, a mega trampoline for my daughter and her friends. It's great.
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L
Rating: 5 out of 5
The trampoline is great, the kids are having a blast, the size is sufficient and the sturdiness is excellent, I am very very satisfied!!
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S
Rating: 5 out of 5
purchase of a trampoline roof that turned out not to be the one described on the site, and which was impossible to assemble. Very good reaction from the sales service which refunded the purchase quickly despite the opened package and an attempted assembly of the item.
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K
Rating: 5 out of 5
very good product
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F
Rating: 5 out of 5
Order delivered very quickly that meets our expectations.
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A
Rating: 5 out of 5
Serious material, shipping deadlines respected. Moreover, welcoming and efficient after-sales service.
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C
Rating: 5 out of 5
Very good quality trampoline. Assembly took longer than announced, but the whole gives a real impression of robustness and quality, whether it's the structure or the protective net and its supports... Kids and adults love it. Fast delivery, as expected.
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B
Rating: 5 out of 5
product conforms to the description, clear assembly instructions, excellent product, very happy with this purchase so far
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G
Rating: 5 out of 5
The trampoline is of excellent quality. It was delivered on time.
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E
Rating: 5 out of 5
Quality products - delivery without problems and excellent after-sales service - well done. We perceive your commitment to the satisfaction of little trampolinists and their parents - thank you
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P
Rating: 5 out of 5
I would like to thank and congratulate the staff of France trampoline, indeed the transport provider did not play fair, but France trampoline did everything possible to deliver to me in the evening at 8:00 PM by express taxi.
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J
Rating: 5 out of 5
Excellent quality material. One small remark though. It would be good to offer accessories, especially protective covers, at the time of ordering.
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C
Rating: 5 out of 5
Excellent welcome, advice, and deadlines always respected. Perfect. I have already recommended it to others who are also delighted.
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M
Rating: 5 out of 5
fast service and good quality product
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E
Rating: 5 out of 5
Very good product. Easy assembly with quality materials! Fast and on-time delivery, very friendly carrier. My children, 9 and 6 years old, have a lot of fun on it safely. Great purchase!
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T
Rating: 5 out of 5
Available interlocutors who adapt to customer needs thanks to a company that sells quality products delivered in record time.
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L
Rating: 5 out of 5
The kids love it! Assembly is not always very easy though. The alignment of some holes was not always obvious.
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H
Rating: 5 out of 5
Very good quality trampoline. Easy to assemble. Express delivery. All good. The whole family is having fun jumping on the trampoline
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M
Rating: 3 out of 5
very disappointed with the delivery: no call to tell me when the delivery would be made contrary to the promises of the site - the delivery person arrived unexpectedly, by chance I was home: fortunately for me I was on leave that day - the box was torn (merchandise not damaged) but impossible to check if all the parts are in the package before the delivery person left given the speed at which he drops the package and leaves - it is a small trampoline but still, the promises of the site are far from being kept - the delivery is subcontracted but the site is responsible for its subcontractor.
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Response from France Trampoline
Hello Mr. Heintz, we have taken your comment regarding the delivery of the Minimax fitness trampoline into account. This package is currently delivered by the carrier DPD (formerly EXAPAQ) as this trampoline weighs less than 25kg. As we announce on the site (INFO ORDERS button) and in the shipping emails, the carrier only calls for leisure trampolines (!!) that weigh more than 100kg on average. It is normal in this case that the carrier passed without warning. We apologize if the information read on our site was not clear enough for you. Moreover, as you mentioned, the package arrived damaged. Like any delivery, you could refuse it if the package was really too damaged or note reservations on the delivery person's signature. After verification, there are no reservations noted on your signature for your information. If you had a problem after delivery, it would have been complicated to blame the carrier without noted reservations. Hoping to have clarified this point with you, we remain at your disposal. The France Trampoline team.
T
Rating: 5 out of 5
Delivery on time and in accordance with the order. Excellent quality of material. Significant assembly time > 4H with 2 or 3 people for a diameter of 4.3 m. Then a real joy for the whole family and friends.
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R
Rating: 5 out of 5
excellent material offering maximum security, respect for deadlines, an assembly description that could be improved
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C
Rating: 5 out of 5
meets our expectations; product quality, stability, significant bounce
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A
Rating: 3 out of 5
We ordered and paid for a trampoline AND an anchoring kit and have still not received the anchoring kit. We still have not heard back despite several reports (delivery note, email, phone calls)... Please send it to us as soon as possible.
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Response from France Trampoline
Hello, We received your request today by phone and email. We have therefore taken the necessary steps for you to receive the missing item before the end of the week. Hoping this meets your expectations, we apologize for this preparation error. The France Trampoline team.
A
Rating: 5 out of 5
The trampoline meets my expectations in terms of quality. You have to be careful not to mount the feet too quickly before being sure of your shot because going back is difficult once it's plugged in, especially for orientation. It would be worth specifying this in the assembly instructions. Otherwise, it's a delight and the oval shape really adds a real plus both in terms of use and space taken on the ground. The quality of the associated tarp is also very good and simple and quick to put on. I recommend it even if its price is quite high.
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L
Rating: 3 out of 5
Order placed by phone, pleasant and accommodating contact person. Top product quality. Only issue, big problem with the plastic hooks holding the safety net and protective tarp. 1. Too fragile, many break 2. Poor assembly instructions in the manual (that's why they break) 3. Problem mentioned in multiple reviews.... Without this, it would have been flawless, it's a shame.
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Response from France Trampoline
Hello Sir, we are well aware of this hook issue and we have worked to ensure that this does not happen again. We have lengthened our elastic straps and we now offer better quality hooks to our customers. After verification, we sent you replacement hooks for the broken ones 24 hours after your request. We apologize again for this inconvenience. The France Trampoline team.
A
Rating: 5 out of 5
High quality trampoline, meets my expectations, shipped very quickly. I am very satisfied, and my children are thrilled!
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N
Rating: 5 out of 5
Very responsive sales team. Impeccable delivery. Products meet our expectations. Please don't change anything!
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J
Rating: 5 out of 5
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E
Rating: 5 out of 5
good quality product, fast shipping, and good tracking information
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P
Rating: 5 out of 5
super nice, cool
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D
Rating: 5 out of 5
Good communication Respect for the delivery time Friendly and polite delivery person and 'careful'
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N
Rating: 5 out of 5
Excellent service and very good support in the difficulties encountered with the delivery person.
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I
Rating: 5 out of 5
I was looking for a quality trampoline that could last without problems. The strength of the net, the ground mat, and the frame seems reliable so that the children can play safely for a few years without needing to disassemble it in winter like my previous trampoline.
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H
Rating: 3 out of 5
5 stars for France trampoline and none for your service provider. Too bad this lowers my opinion of you. Your material is great and we know why we buy from you and not *** especially since the after-sales service and customer follow-up is good. Too bad to entrust your delivery service to such a poor 'service' provider.
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Response from France Trampoline
Hello, we thank you for your comments on our quality spare parts. Having purchased spare parts, the delivery person does not call as it is a package under 25kg and it is not a leisure trampoline. If no one is present at the delivery, he leaves (as in your case) a notice so that you can have it come back another day during the week (at your convenience). We apologize for the inconvenience felt. We remain at your disposal. The France Trampoline team.
A
Rating: 5 out of 5
Excellent product. Excellent service. We hesitated for a long time before choosing the France Trampoline model given the higher price compared to other products. But no regrets!! The kids (we have 4, yes) are having a blast on this trampoline and impressing their friends. Solid, durable, comfortable, safe, pure happiness! Impeccable service with delivery in 48H to home by carrier. Highly recommend without reservations (PS: I have nothing to gain by saying these words...) It's just true ;-))
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M
Rating: 5 out of 5
Very serious and professional French company! We are happy with our purchase: this trampoline is really solid and of very good quality!
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B
Rating: 5 out of 5
Very professional; as planned, they contacted me to confirm the size of the trampoline; fast shipping
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A
Rating: 5 out of 5
Good quality material, much better than what you find in sports supermarkets. Friendly, competent, and efficient phone reception. Deliveries without issues.
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S
Rating: 5 out of 5
Very good and robust material, 3.66m trampoline purchased for my daughter in 2009. I just bought a net and a green cover. Fast delivery and very friendly customer service.
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