Customer reviews of France Trampoline

9,4 /10

Based on 22 173 published reviews

5 16,5k 74% 4 4 939 22% 3 463 2% 2 114 1% 1 172 1%

Summary of reviews

France Trampoline consistently delivers fast delivery and reliable shipping, getting items to collection points and doorsteps quickly, with orders tracking clearly and shipments arriving within announced timelines. Customers highlight concrete product strengths such as durable materials, components that match descriptions, and easy assembly support, including complete replacement parts when needed and accessories that meet safety expectations. The service quality stands out with responsive, professional customer support, smooth exchanges or warranty handling, and careful packaging that protects products on arrival. Overall, the experience is described as efficient, trustworthy, and satisfying, with items meeting or exceeding expectations and dedicated after-sales assistance.

Reviews 2, 3 and 5 stars

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Hubert M.

Published on 18/05/2015 à 16h40 following a purchase from 16/03/2015

Very good product. Easy assembly. Clear and precise information on the site.

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Gregory D.

Published on 18/05/2015 à 14h29 following a purchase from 02/03/2015

Service carried out with great professionalism.

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Frederique D.

Published on 18/05/2015 à 13h11 following a purchase from 23/03/2015

The trampoline mat is of good quality.

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Kevin M.

Published on 18/05/2015 à 12h14 following a purchase from 02/03/2015

Nothing to complain about, neither about the merchandise nor about the delivery, we are happy with our purchase of the skirt for the trampoline as we were with the trampoline last year.

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Ludivine H.

Published on 18/05/2015 à 11h30 following a purchase from 02/02/2015

Well-presented product. Easy order on the site. Delivery on time. Very responsive after-sales service. Quality material.

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Laurent B.

Published on 18/05/2015 à 08h12 following a purchase from 23/03/2015

very serious site, good quality of material and impeccable after-sales service. frankly thank you.

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Pierre-Yves A.

Published on 17/05/2015 à 21h25 following a purchase from 15/03/2015

perfect!

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Liliane M.

Published on 17/05/2015 à 14h29 following a purchase from 08/03/2015

Very good.

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Céline D.

Published on 17/05/2015 à 13h24 following a purchase from 12/04/2015

very good product used by the whole family! the children enjoy it every day! order arrived on time and very friendly and efficient phone reception.

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Paola P.

Published on 17/05/2015 à 12h26 following a purchase from 05/04/2015

warm welcome on the phone. Quick contact with an advisor, express delivery

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Cédric H.

Published on 17/05/2015 à 10h49 following a purchase from 29/03/2015

Very good. Serious and reliable.

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Lydie D.

Published on 16/05/2015 à 15h12 following a purchase from 14/02/2015

Fast service and very quick shipping

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Christian E.

Published on 16/05/2015 à 13h49 following a purchase from 14/03/2015

Trampoline delivered very quickly. The trampoline purchased (a booster) is of excellent quality with impeccable quality to date. Our 3 daughters are having a great time. Thank you

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Caroline L.

Published on 16/05/2015 à 08h16 following a purchase from 14/02/2015

The trampoline is quite easy to assemble. It seems to be of very good quality compared to those of our neighbors. Excellent bounce on the jumping mat. Velcro very practical inside for the children to easily close the opening.

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Jubard S.

Published on 15/05/2015 à 15h18 following a purchase from 27/03/2015

the products are good but the shipping costs are very very expensive

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Response from France Trampoline Published on 28/03/2015

Hello, We have noted that you are satisfied with the caps for poles delivered recently and we thank you for your trust. Regarding the shipping costs, they were 14.40€ including VAT for a shipment from Bordeaux to your home within 2 days by carrier. We could ship by La Poste but the price would not be much more competitive either and the delivery time would not be as fast either. We remain at your disposal. The France Trampoline team.

Magalie A.

Published on 15/05/2015 à 14h23 following a purchase from 27/02/2015

Nothing to say about the entire service, order, delivery (3/4 days and call from the delivery person as requested), assembly (nothing complicated) and the product itself is great. Our little gymnast finally has a trampoline 𝑴𝑴.00 m allowing her to chain several movements in a row!

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Géraldine M.

Published on 15/05/2015 à 13h43 following a purchase from 20/03/2015

Perfect customer service!

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Veronika C.

Published on 15/05/2015 à 12h46 following a purchase from 27/02/2015

I am very happy, good quality, easy to build and fast delivery!

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Emilie S.

Published on 14/05/2015 à 21h58 following a purchase from 19/02/2015

Perfect service, everything is okay.

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Solveiga C.

Published on 14/05/2015 à 17h11 following a purchase from 26/02/2015

Excellent level of advice and involvement! A big thank you for your professionalism!!

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Philippe H.

Published on 14/05/2015 à 16h55 following a purchase from 05/03/2015

Nothing to say about the quality of the trampoline but the seriousness regarding the shipment of the jumping mat leaves something to be desired... moreover, charging for both the return and the sending of the new jumping mat is a bit much, which increases the final price by 30€... when one makes a mistake, one usually takes responsibility!!!

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Response from France Trampoline Published on 06/03/2015

Hello, We thank you for your good rating on the ordered product which was a jumping mat. After checking, you had placed a first order for a jumping mat with a diameter of 2.44m with 48 springs of 180mm (from hook to hook and in your hand). We therefore called you before shipping to confirm these dimensions. You responded positively. After receiving the first package, you called us back to say that your springs are actually 160mm long while you had previously confirmed that they were 180mm. So indeed, in this regard, the return of the second jumping mat remains at your expense as you did not confirm the correct dimensions from the start. We cannot make mistakes in our shipments as you place the order and we also call to reconfirm the dimensions taken by you. We apologize for this inconvenience but we have gone further than any other e-commerce site on this verification point. The France Trampoline team.

Alcina B.

Published on 14/05/2015 à 15h23 following a purchase from 26/03/2015

Nothing to say. Perfect.

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Sebastien C.

Published on 14/05/2015 à 13h19 following a purchase from 19/02/2015

Perfect, everything was respected from the product description to the delivery time

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Aida V.

Published on 14/05/2015 à 12h37 following a purchase from 05/02/2015

I am satisfied with the delivery, but with the product more or less; the safety gate broke the first day we tied it, not all of them, but several. Otherwise, everything was excellent.

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Catherine C.

Published on 14/05/2015 à 10h28 following a purchase from 05/02/2015

perfect article fast delivery site to recommend

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Philippe D.

Published on 13/05/2015 à 21h44 following a purchase from 25/02/2015

Fast shipping. Good communication.

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Vincent L.

Published on 13/05/2015 à 20h32 following a purchase from 25/03/2015

Very good contact, very responsive.

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Daphne O.

Published on 13/05/2015 à 17h11 following a purchase from 11/03/2015

I am very satisfied. You are well served by the post office, a quick response in return. Quick processing and very fast delivery. The product is very good. The kids can jump two days later! My compliments.

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Bastien M.

Published on 13/05/2015 à 13h21 following a purchase from 04/03/2015

Excellent advice before the purchase. Delivery on time.

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David G.

Published on 13/05/2015 à 11h19 following a purchase from 18/02/2015

The order and delivery service took care to contact us to verify if the "references" we indicated were suitable for our trampoline. Quality service. Delivery on time.

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Marie Paul B.

Published on 13/05/2015 à 09h25 following a purchase from 25/03/2015

ALL TOP EXPRESS DELIVERY SOLID MATERIAL EXTRA JUMPING AREA ASSEMBLY OK ADVICE AND TELEPHONE RECEPTION ON POINT IN SHORT: TOP

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Benoît C.

Published on 12/05/2015 à 21h32 following a purchase from 10/02/2015

Very good quality rectangular trampoline, simple and quick assembly (with two people), delivery on time, quality packaging. Highly recommend :-)

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Patrick H.

Published on 12/05/2015 à 20h39 following a purchase from 07/04/2015

Fast shipping. Good material.

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Johann W.

Published on 12/05/2015 à 18h55 following a purchase from 07/04/2015

Great service.

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Sophie A.

Published on 12/05/2015 à 17h53 following a purchase from 31/03/2015

Very high responsiveness!

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Nicolas P.

Published on 12/05/2015 à 13h29 following a purchase from 07/04/2015

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Vincent C.

Published on 12/05/2015 à 12h37 following a purchase from 07/04/2015

Everything is great. Quality, deadlines, and customer service. Second trampoline purchased for the vacation home and still top-notch.

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François G.

Published on 12/05/2015 à 08h53 following a purchase from 03/02/2015

Simple, effective, and fast. Perfect.

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Gwladys D.

Published on 11/05/2015 à 19h34 following a purchase from 09/03/2015

Great product but the kids are crazy about it, it gives a different use to the trampoline.

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Joan L.

Published on 11/05/2015 à 15h58 following a purchase from 16/03/2015

Very professional, very happy with the quality of the trampoline and finally the ease of setting up the product (I was able to assemble it alone thanks to the instructions and especially the spring clamp. Only small "B MOL" the attachment of the safety net at the base is not very clear in the instructions.

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