Customer reviews of France Trampoline

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9,4 /10
Overall rating: 9,4 out of 10
Based on 22 065 published reviews
5 16,4k 74% 4 4 934 22% 3 462 2% 2 114 1% 1 172 1%

Summary of reviews

France Trampoline consistently delivers on reliability and quality, with many reviews noting fast, on-time delivery and items arriving perfectly packaged for easy setup. The positive experiences highlight solid, well-made trampolines and accessories, easy-to-follow assembly instructions, and cables or ratchet straps that enhance tension and safety during setup. Customers also emphasize responsive service and the overall enjoyment the products bring to families, including kids and multiple generations, along with easy replacement parts and a long-lasting impression of durability.

Reviews 2, 3 and 5 stars

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Catherine R.
Rating: 5 out of 5
following a purchase from 21/07/2014
Always available and efficient contacts.
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Fanny C.
Rating: 5 out of 5
following a purchase from 22/07/2014
The product meets my expectations, the phone service is excellent, the delivery and the package impeccable; thank you for your welcome and your order tracking on your site, my son is delighted.
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Angelique G.
Rating: 5 out of 5
following a purchase from 15/09/2014
Very serious company; attentive to the wishes of its customers. High-end material easy to assemble. (appollo sport junior) I recommend it to anyone who is still hesitating. Deadlines respected
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Nadine M.
Rating: 5 out of 5
following a purchase from 21/08/2014
Speed, efficiency, professionalism. I was called back within 15 minutes of my email. I had a problem and it was resolved very quickly and free of charge. (replacement of a part)
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Cécile C.
Rating: 5 out of 5
following a purchase from 09/07/2014
Good product, to see over time now since it has only been assembled for a few days. Meets the children's expectations. Very good responsiveness from customer service.
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Vanesa M.
Rating: 5 out of 5
following a purchase from 12/08/2014
I am very happy with the service provided.
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Servane D.
Rating: 5 out of 5
following a purchase from 24/06/2014
Very satisfied with our purchase (Booster 360). Quality website, with clear information about the products. Before buying, we wanted more personalized advice by phone. Very pleasant welcome. Informed advice that helped us refine our choice and adapt it to our needs (young children, but long-term investment). Delivery on time, easy assembly, product that seems to be of excellent quality compared to the products we have seen in stores or at friends'. Highly recommended!
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Response from France Trampoline
Hello, thank you for your comment Sybille. The France Trampoline team.
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Aaron S.
Rating: 5 out of 5
following a purchase from 15/07/2014
Trampoline of good quality, undoubtedly. Some issues with the components of the safety net. In terms of service, attentive and professional.
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Response from France Trampoline
Hello, Thank you for your new comment. We are glad to have been able to resolve your issue quickly. Our emails sometimes go directly to your spam folder unfortunately and we cannot remedy that unfortunately. The France Trampoline team.
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Nicolas H.
Rating: 5 out of 5
following a purchase from 22/06/2014
Delivery within the indicated deadlines, very sturdy trampoline, of good quality. Easy assembly.
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Annie B.
Rating: 5 out of 5
following a purchase from 31/07/2014
Excellent: delivery on time of a quality trampoline
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Sandrine J.
Rating: 5 out of 5
following a purchase from 24/07/2014
Super trampoline, the whole family is having a blast!! Very good quality jumping mat, finishes.... in short, keep it up!!!!
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Léonard D.
Rating: 5 out of 5
following a purchase from 09/07/2014
Seriousness characterizes this company. After 5 years, replacement of a jumping mat. I didn't even remember this 5-year warranty. They reminded me of it. I recommend this company to anyone looking for a trampoline.
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Anthony V.
Rating: 5 out of 5
following a purchase from 29/07/2014
A customer since 2008, I am still very satisfied! Top quality of service!
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Philippe V.
Rating: 5 out of 5
following a purchase from 15/07/2014
Very good responsiveness from customer service
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Justine B.
Rating: 5 out of 5
following a purchase from 17/06/2014
Very clear website, well informed. Order quickly dispatched. Item (rectangular trampoline Apollo Junior) easy to assemble, and of very nice quality.
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Jaime D.
Rating: 5 out of 5
following a purchase from 05/08/2014
fast, friendly
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Nathalie M.
Rating: 5 out of 5
following a purchase from 28/07/2014
good value for money. Quick handling of the order. Easy assembly of the trampoline very happy with the purchase.
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Céline R.
Rating: 5 out of 5
following a purchase from 28/07/2014
A trampoline of very good quality, for children as well as for parents. The quality justifies the price. Having needed customer service, the response was immediate and competent. Highly recommend as I have already done.
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Thierry V.
Rating: 5 out of 5
following a purchase from 17/08/2014
Very good contact by phone and ultra-fast delivery! The ordered cushion is really of excellent quality and should last much longer than the original one.
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Myriam L.
Rating: 5 out of 5
following a purchase from 20/07/2014
Very good after-sales service. and good responsiveness. Thank you
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Dominique P.
Rating: 5 out of 5
following a purchase from 17/08/2014
Very good telephone reception and very fast delivery.
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Jacques G.
Rating: 5 out of 5
following a purchase from 06/07/2014
No problem! Thank you
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Murielle P.
Rating: 5 out of 5
following a purchase from 17/08/2014
Trampoline corresponding to the description and our needs. Good quality, fast and serious delivery.
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Rachel M.
Rating: 5 out of 5
following a purchase from 22/06/2014
everything was perfect, the telephone reception as well as the explanations provided. Small downside: no instructions!!
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Response from France Trampoline
Hello, we are following up on your feedback regarding the spare parts provided without instructions. In your case, it was only a textile protective net. You just need to refer to the assembly instructions of the trampoline and its net in order to install these parts. The system has not changed since your purchase after verification. The France Trampoline team.
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Yves B.
Rating: 5 out of 5
following a purchase from 22/08/2014
serious, fast
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Christophe V.
Rating: 5 out of 5
following a purchase from 18/07/2014
We were very satisfied with our trampoline and the children are delighted, we have 3 boys aged 13-10-2 years. The delivery was only one day late so we are satisfied. Regarding the assembly, it was a bit more difficult, the assembly instructions should be revised and especially indicate the location of the springs with colors to avoid wasting time. As for the quality, nothing to compare with those sold in Decathlon or other stores. You can buy with your eyes closed.
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Sandrine R.
Rating: 5 out of 5
following a purchase from 15/08/2014
Very good service Fast delivery Possibility of payment in installments
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Caroline C.
Rating: 5 out of 5
following a purchase from 07/08/2014
Super happy with my product just the explanations a bit above but great and fast delivery
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Nathalie K.
Rating: 5 out of 5
following a purchase from 26/06/2014
The trampoline arrived quickly after ordering in perfect condition. The whole family is delighted as it is of excellent quality, secure and easy to install. I highly recommend it!
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Chantal M.
Rating: 5 out of 5
following a purchase from 25/06/2014
Excellent telephone reception..... Delivery on time... Unpacking of the product (protective cover) not yet done by my children....
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Philippe M.
Rating: 5 out of 5
following a purchase from 25/06/2014
very good
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Alain R.
Rating: 5 out of 5
following a purchase from 10/06/2014
No feedback on the use of the product, but certainly quality material. Delivery 24 hours after contacting the carrier, but without news between the shipment of the order and my call to the carrier (a week)!! In other words, if you don't worry...
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Response from France Trampoline
Hello, we thank you for your feedback. We are happy to see that the JUMPUP 360 trampoline suits you. Regarding the carrier, you can contact us at 05 56 36 04 62 for more precise delivery tracking for example. We are available from Monday to Friday. We remain at your disposal. The France Trampoline team.
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Pascale R.
Rating: 5 out of 5
following a purchase from 12/08/2014
Fast and efficient delivery, trampoline easy to assemble and meeting our expectations, attentive salespeople responding to our needs. It's perfect! I will recommend your site!
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Magali R.
Rating: 5 out of 5
following a purchase from 05/08/2014
Ultra-fast delivery 48 hours after the order, excellent quality product. Both big and small have great moments in complete safety.
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Bruno J.
Rating: 5 out of 5
following a purchase from 12/08/2014
Very good telephone advice and very friendly, good product and fast delivery
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Vincent C.
Rating: 5 out of 5
following a purchase from 18/08/2014
Excellent product and very easy assembly despite a size of 4m.
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Jean-pierre C.
Rating: 5 out of 5
following a purchase from 28/07/2014
Perfect in terms of delivery time and quality of items.
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Olivier L.
Rating: 5 out of 5
following a purchase from 04/08/2014
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Olivier M.
Rating: 5 out of 5
following a purchase from 29/06/2014
Nothing to say, impeccable. Very fast delivery, careful packaging. We opted for the oxygen model 3m60. My daughter is having a blast and I admit, the parents too. This model is very secure thanks to the positioning of the net before the springs. The trampoline seems really very robust. Let's not kid ourselves, we bought it for us parents too and I was afraid that 3m60 would feel small but in fact it's already more than enough...
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Response from France Trampoline
Hello, we are delighted to see that the trampoline suits your family perfectly. Feel free to post photos on our Facebook if you wish. The France Trampoline team.
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Sophie G.
Rating: 5 out of 5
following a purchase from 22/06/2014
Fast delivery, quality trampoline protections
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