Customer reviews of France Trampoline

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Charlotte D.

Rating: 5 out of 5

Published on 09/09/2014 à 20h12 following a purchase from 24/06/2014

Great product, easy to assemble

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Clement M.

Rating: 5 out of 5

Published on 09/09/2014 à 11h25 following a purchase from 22/07/2014

Easy contact even by phone, fast delivery. One part of the trampoline had a slight defect, but after an email, it was replaced within 3 days. So impeccable service!!

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Marc P.

Rating: 5 out of 5

Published on 09/09/2014 à 09h16 following a purchase from 05/08/2014

Very fast delivery times, good quality material, solid, well-designed assembly instructions not clear enough.

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Ludovic P.

Rating: 5 out of 5

Published on 08/09/2014 à 21h44 following a purchase from 14/07/2014

To start, I was very surprised by the speed of delivery (ordered on Sunday night and delivered on Wednesday afternoon). Otherwise, I am very satisfied with the trampoline I bought for the whole family. It is of very good quality. After, we will have to wait to see the durability. But in terms of quality, it is still superior to all those I have seen so far.

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Nathalie M.

Rating: 5 out of 5

Published on 08/09/2014 à 15h26 following a purchase from 02/06/2014

Nothing to say. Everything is there! Advice, responsiveness, friendliness, and product quality. Bravo!

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Joseph A.

Rating: 5 out of 5

Published on 08/09/2014 à 15h19 following a purchase from 23/06/2014

Both the information about the product and the delivery were very good, too bad it isn't a bit cheaper... everything else is very good.

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Sandrine I.

Rating: 5 out of 5

Published on 08/09/2014 à 14h11 following a purchase from 07/07/2014

I had been warned that the color would be different from the one I ordered and I prefer green to blue. Very good quality plastic, easy to install.

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Response from France Trampoline Published on 11/07/2014

Hello, Thank you for your feedback. Indeed, for your order of a spare part, the blue cushion is currently unavailable but there is an equivalent in green with the same technical characteristics. We remain at your disposal. The France Trampoline team.

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Pascal B.

Rating: 5 out of 5

Published on 08/09/2014 à 10h58 following a purchase from 16/06/2014

What I was told was kept (delivery date)

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Ingrid M.

Rating: 5 out of 5

Published on 08/09/2014 à 09h52 following a purchase from 02/06/2014

Very satisfied with the quality-price ratio.

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Jeremy C.

Rating: 5 out of 5

Published on 07/09/2014 à 18h24 following a purchase from 29/06/2014

Deadline respected, great merchandise, top-notch customer service, thank you for my daughter, you made her happy.

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Valérie D.

Rating: 5 out of 5

Published on 07/09/2014 à 16h15 following a purchase from 25/05/2014

Speed, simplicity, product quality (at least so far after 2 months of use!) and easy assembly... in short, all good.

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Arnaud B.

Rating: 5 out of 5

Published on 07/09/2014 à 13h51 following a purchase from 27/07/2014

Product ordered on Sunday and received the following Thursday. Easy assembly, in short nothing to complain about, everything is great. Thank you France Trampoline.

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Blanca C.

Rating: 5 out of 5

Published on 06/09/2014 à 14h46 following a purchase from 19/07/2014

Everything is fine

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Philippe C.

Rating: 5 out of 5

Published on 06/09/2014 à 10h51 following a purchase from 07/06/2014

Order placed online for an oxygen trampoline with a diameter of 360cm with net; delivery 2 days later. Easy assembly. The children were able to have fun on the trampoline very quickly. Very satisfied overall.

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Cathy M.

Rating: 5 out of 5

Published on 05/09/2014 à 20h42 following a purchase from 04/07/2014

Excellent service, very fast delivery, highly recommended

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Response from France Trampoline Published on 08/07/2014

Glad to have pleased you, Thank you Cathy. The France Trampoline team.

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Rachel Et Gilles C.

Rating: 5 out of 5

Published on 05/09/2014 à 18h44 following a purchase from 04/07/2014

Very good phone reception for inquiries before placing an order. Fast, complete delivery. Quality product, robust. Assembly instructions sometimes lack precision to avoid mistakes.

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Catherine/hervé L.

Rating: 5 out of 5

Published on 04/09/2014 à 21h56 following a purchase from 31/07/2014

The delivery was fast!!! After at least half a day of assembly!!! It is super well made, solid, safe, beautiful, and very large (3.90)!!! It's a pleasure for the whole family!!!

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Response from France Trampoline Published on 31/07/2014

Thank you for your feedback, Catherine! The France Trampoline team.

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Edith V.

Rating: 5 out of 5

Published on 04/09/2014 à 19h40 following a purchase from 17/07/2014

I am very happy with the ordered material, it is of quality and was delivered quickly and in excellent condition. It corresponds exactly to what I expected.

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Helene C.

Rating: 5 out of 5

Published on 04/09/2014 à 16h52 following a purchase from 12/06/2014

Very complete website that allowed me to make the right choice. We ordered the item before our holidays and expressed the wish to be delivered upon our return from holidays. The logistics were perfect. The product is great and my children use it every day since its acquisition. I believe that only winter days will prevent them from using the trampoline. Thank you.

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Response from France Trampoline Published on 14/06/2014

Hello, thank you for your message and we always try to serve you as best as we can. The France Trampoline team.

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Alexandre C.

Rating: 5 out of 5

Published on 04/09/2014 à 16h43 following a purchase from 10/07/2014

Everything went perfectly.

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Sebastien V.

Rating: 5 out of 5

Published on 04/09/2014 à 11h44 following a purchase from 03/07/2014

Very good

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Jérôme C.

Rating: 5 out of 5

Published on 04/09/2014 à 11h36 following a purchase from 05/06/2014

Clear website, placing an order is very easy even for people who are not familiar with trampolines. Impeccable and fast delivery system, by appointment.

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Response from France Trampoline Published on 08/06/2014

Jérôme, thank you for the time spent writing your comment. The France Trampoline team.

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Nicole F.

Rating: 5 out of 5

Published on 03/09/2014 à 20h47 following a purchase from 28/05/2014

Delivery made on time, very well packaged.

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Frederic P.

Rating: 5 out of 5

Published on 03/09/2014 à 19h21 following a purchase from 18/06/2014

Having had an issue with damaged net poles due to a strong gust of wind (storm), we ordered the damaged elements. Very responsive service and good advice. Order received by carrier the day after the order.

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Xavier D.

Rating: 5 out of 5

Published on 03/09/2014 à 15h27 following a purchase from 11/06/2014

Trampoline mat perfect, delivered quickly, very good service.

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Jean-luc J.

Rating: 5 out of 5

Published on 03/09/2014 à 11h15 following a purchase from 04/06/2014

Perfect

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Olivier F.

Rating: 5 out of 5

Published on 03/09/2014 à 09h39 following a purchase from 28/05/2014

Order received in record time, impeccable delivery, product (jump'up) of very good quality.

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Johanne M.

Rating: 5 out of 5

Published on 02/09/2014 à 13h12 following a purchase from 24/06/2014

Perfect service: fast delivery, a small assembly issue quickly resolved with the help of France Trampoline.

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Pierre L.

Rating: 5 out of 5

Published on 02/09/2014 à 10h34 following a purchase from 24/06/2014

Delivery times respected. Material conforms and of quality. The instructions should absolutely draw attention to the assembly of the vertical tubes in the 'T' parts while respecting the future alignment of the foot locking holes. Disassembling these tubes is strictly impossible and I had to drill new holes to receive the foot locking system.

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Caroline D.

Rating: 5 out of 5

Published on 01/09/2014 à 15h29 following a purchase from 19/05/2014

We ordered a 3m trampoline two weeks ago which was delivered on time and in good condition. The assembly was easy and the elements seem to be of very good quality. My son and daughter are delighted. We hope that the quality of the trampoline remains good over time.

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Rudy V.

Rating: 5 out of 5

Published on 01/09/2014 à 15h15 following a purchase from 30/06/2014

Product quality

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Susann F.

Rating: 5 out of 5

Published on 01/09/2014 à 11h55 following a purchase from 21/07/2014

Very good value for money, impeccable customer service

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Sebastien D.

Rating: 5 out of 5

Published on 01/09/2014 à 10h33 following a purchase from 23/06/2014

Very good

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Jerome H.

Rating: 5 out of 5

Published on 31/08/2014 à 20h48 following a purchase from 15/06/2014

Even though the delivery took a bit longer than expected, the whole family is delighted to be able to use the trampoline, a quality product.

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Gaëtane C.

Rating: 5 out of 5

Published on 31/08/2014 à 09h45 following a purchase from 06/07/2014

I ordered an Ovalie trampoline. Regarding the trampoline, nothing to complain about the quality of this product which makes my children happy. Regarding the delivery, the requested period was respected. Finally, upon receiving the package, 4 small pieces were missing. The after-sales service reacted very quickly and delivered the missing pieces to me in less than 48 hours.

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Jérôme M.

Rating: 5 out of 5

Published on 31/08/2014 à 08h34 following a purchase from 08/06/2014

Highly recommend without hesitation!!! The trampoline was ordered on a Sunday evening and received the following Friday. Complete trampoline and assembled without problems. One can only recommend such a product, especially when comparing it to the low-cost trampolines that most people buy. The structure is very rigid, the nets are robust, and the trampoline is very secure. In short, it's the best. Since I installed it, my 4-year-old son and his friends have been having fun for hours!!!! The price may seem a bit high, but one must not forget that quality comes at a cost... I hope to keep this trampoline for many years!!!

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Response from France Trampoline Published on 10/06/2014

We sincerely thank you for your comment, Arnaud. The France Trampoline team.

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Christine D.

Rating: 5 out of 5

Published on 29/08/2014 à 21h45 following a purchase from 20/06/2014

The small weight noted in the provided tools was missing from the package, apart from that the assembly is a bit long but the result is very good.

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Response from France Trampoline Published on 20/06/2014

Hello, thank you for your feedback. After verification, we confirm that we do not have a "small weight" that is delivered with our trampolines. There is a clamp that is used to tighten the junction pieces and to pull the springs. We remain at your disposal. The France Trampoline team.

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Nicolas F.

Rating: 5 out of 5

Published on 29/08/2014 à 19h54 following a purchase from 23/05/2014

Listening and responsive. Excellent quality material.

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Tahar B.

Rating: 5 out of 5

Published on 29/08/2014 à 19h53 following a purchase from 18/07/2014

Very good

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Marie-chantal S.

Rating: 5 out of 5

Published on 28/08/2014 à 21h17 following a purchase from 22/05/2014

After calling the sales representative at France Trampoline, we placed the order without hesitation. However, it is a pity that we could not order the skirt which was out of stock.

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Response from France Trampoline Published on 22/05/2014

Hello, we thank you for your trust and your purchase. The desired skirt is indeed out of stock. This accessory will no longer be allowed for sale soon (even though it is very practical) and we can no longer manufacture it due to a new standard to be published in 2015. The France Trampoline team.