Customer reviews of France Trampoline

Excellent services, including during a return/exchange, carrier reservation, etc... Kudos for your professionalism and availability.

Clear and well-constructed site. Professional advice online and by phone. Tracking of products and accessories. Fast delivery and in accordance with the ordered product.

Perfect!!! ahead of schedule for delivery too... a nice surprise.

Perfect. Everything correct.

Very good quality, easy to assemble.

Delivery time and quality of delivery excellent. Item conforms to the description made on the site.

The trampoline has passed the summer and I can give a more than positive review with a bit of hindsight: very good overall quality, with very satisfactory bounce (the whole family has started doing flips). The finish and quality of the materials are good: I think of the safety net and its opening, both very resistant. It's a bit more expensive than what you find in specialized supermarkets but it seems justified because it's sturdier.

Good quality trampoline delivered on time. We have had it for only 2 months but so far nothing to complain about.

good product and fast delivery

Delivery very good and super trampoline, the only downside is at least 3 for the assembly! the children are delighted I recommend!!

Friendly and concise phone reception. Delivery received within the announced deadlines. Accommodating carrier. Long assembly (more than 4 hours for one person) but simple (clear instructions and good advice). The trampoline seems to be of very good quality. As soon as installed, it was fully used this weekend and delighted all ages.

Very good responsiveness and impeccable service

Clear and complete site. The trampoline was shipped very quickly after my transfer, it seems robust, to see after a few years... The delivery by the carrier was a bit problematic (change of company, one day delay, no pallet truck to unload, had to carry the boxes by hand...) In short, for now very good. If, a detail already noted I believe, the instructions do not mention that the legs need to be adjusted in a certain direction to then fit the next piece, and if you fit it tightly, it is very difficult to then turn the leg to position the hole in front of the ratchet of the other piece. The instructions should mention this because apart from that, they are well done.

Serious material exuding confidence, delivered very quickly, well packaged, with correct explanations. What more could you ask for...

Nothing to report, good product

Very simple order process, very fast delivery of the product and in very good condition. Product of very good quality, in line with what we expected.

perfect

very good

I am very satisfied with France Trampoline's services: first of all, excellent quality material. Then delivery in record time by extremely friendly people (I ordered the trampoline on a Sunday, it was delivered on Thursday!!). Easy to assemble. The three times without fees was greatly appreciated. The telephone services are top-notch! In short, I have nothing but compliments for you. Thank you. My children are delighted and say that the trampoline bounces better than others they have tried at their friends'. Best regards, ***

Fast and good material

Quality product and impeccable service

nothing to say, fast delivery with phone appointment as agreed, impeccable condition, easy to assemble, the kids love it.

excellent rectangular trampoline easy to assemble mini max trampoline stable perfect for doing my daughter's exercises like at the physio would like your site to make a handle that fits on the mini max since there is already a hole on one of the legs for intensive sports sessions **** best regards

I ordered by phone from a charming person who did everything to inform me as best as possible and asked me relevant questions to validate the choice I made. After checking with her colleagues, she confirmed a delivery for Monday (order made on Thursday morning). What a surprise it was for my children and me to receive it the very next morning! Assembled in the morning (you still need a mass and a big piece of wood to protect the metal to get the tubes into the circular base, the mallet recommended in the instructions is not enough). Since then, my children, their friends, and even I are daily enthusiasts. I must say that given the age required for this material, we have not yet put up the safety net (more reassuring but less visually pleasant when jumping and visually from the inside as well as the outside. The rain cover option offered is perfect, although one of the elastic hooks gave way on the first day (in my opinion, you should review the quality of these low-end plastic hooks). I am delighted with the service and the material. Posted on Facebook and became a fan of your page.

No issues for us, both in terms of communication and delivery quality. Good quality product, to see over time! Like many complaints, assembly instructions not detailed enough...

No problem with the shipping and it was quick, they listened to us regarding the delivery date. Box in good condition and trampoline of very good quality. The instructions sometimes lack precision for certain assembly steps.

Appolo sport junior, I am delighted with the trampoline which is of very good quality, easy to assemble. Delivery on time. I recommend.

Very good product, well thought out entry into the net, good safety on the bars, timely delivery and friendly delivery person!

The kids are thrilled and so are we!! We saw the difference with the old trampoline, bought at a low-cost store. The difference is huge!! Moreover, the delivery time was respected.

Clear site with a lot of information, beyond the presentation of the products including assembly video, the first jumps. Taking into account comments for delivery dates, nothing to say, very good product and very good service. Plus, the kids are thrilled!!

very happy with our purchase, the kids have fun safely, the trampoline is of very good quality, easy to assemble but you still have to count 1h30 to 2 hours, instructions are mandatory, price a bit high but justified by the quality of the trampoline

Clear and easy-to-use site, order quickly shipped for a quality trampoline and immediately adopted, thank you!

perfect phone reception and fast delivery without error. product ordered of very good quality and in line with my expectations.

Very fast and punctual shipping. Small weaving defect of the net immediately addressed and a new net sent within three days. High-quality material to make children and parents happy. An improvement in the assembly instructions to avoid having to undo and redo would make everything top-notch.

I have already given my opinion in a previous email. Everything is perfect.

Very good service. The order was received quickly and ahead of what we had estimated. There was a waiting time that was communicated to us at the time of the order. The information during the order and order tracking was clear.

excellent service, speed of processing and delivery, serious pallet packaging. the product: very good quality, read the documentation before assembly, as there are one or two inaccuracies that could complicate things if not anticipated (orientation of the tubes for the legs in relation to the locking hole). I recommend.

fast delivery (5 working days) and product in line with expectations

This order from August delighted me for: the availability of salespeople for additional phone information regarding delivery, the friendliness of the website and the detailed information I found there (I appreciated the buying guide based on user types or the diameter of the trampoline), the delivery time was respected and I benefited from a promotion. Great purchase!

Congratulations to the customer service for their speed and professionalism. In less than three days the broken part was at my home... and they respond kindly. It's really worth it to shop with such a serious company.