Customer reviews of France Trampoline

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Pau M.

Rating: 5 out of 5

Published on 10/01/2014 à 20h29 following a purchase from 27/09/2013

Everything correct, delivery on the agreed date, quality material.

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Miguel C.

Rating: 5 out of 5

Published on 10/01/2014 à 14h53 following a purchase from 22/11/2013

That it could be assembled and disassembled more easily.

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Luc F.

Rating: 5 out of 5

Published on 10/01/2014 à 13h54 following a purchase from 25/10/2013

Good communication - quickly delivered - easy and quick to assemble - good quality... the children are delighted!

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Arnoul D.

Rating: 5 out of 5

Published on 10/01/2014 à 09h41 following a purchase from 15/11/2013

Very good service, fast delivery, impeccable condition of the boxes, the delivery person even helped me carry all the boxes one by one to get them into the house. Thank you!

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Didier P.

Rating: 5 out of 5

Published on 09/01/2014 à 21h59 following a purchase from 31/10/2013

Excellent product. The children are delighted. Fast and efficient delivery.

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Sara P.

Rating: 5 out of 5

Published on 09/01/2014 à 10h13 following a purchase from 03/10/2013

The trampoline is new so everything works very well now. The only thing that worries us is its deterioration over time.

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Response from France Trampoline Published on 05/10/2013

Thank you for your comment. And don't worry about possible deterioration over time, as we have all the necessary spare parts for our trampolines available if you ever need them. Best regards, The Jump'in Spain team

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Veronique B.

Rating: 5 out of 5

Published on 09/01/2014 à 09h20 following a purchase from 03/10/2013

Very good telephone information. Quick and efficient handling. Fast shipping, very good product corresponding to the description made. However, problems related to the carrier.

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Response from France Trampoline Published on 04/10/2013

Hello, We apologize for the issues encountered with the delivery person. He delivered without making an appointment as you were delivering to a company. The delivery note does not carry any reservations. Of course, do not hesitate to contact us if you have any comments to improve this service and/or questions about the product. The France Trampoline team.

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Gaëlle K.

Rating: 5 out of 5

Published on 07/01/2014 à 21h19 following a purchase from 05/11/2013

At first glance, very good quality/price ratio. Assembly is quite easy. Good order tracking, good delivery service. So far, all positive!

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Théophane C.

Rating: 5 out of 5

Published on 07/01/2014 à 10h47 following a purchase from 15/10/2013

Perfect. Good quality product. Fast delivery.

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Sebastien L.

Rating: 5 out of 5

Published on 06/01/2014 à 20h19 following a purchase from 02/12/2013

Very professional in taking the order and delivery! The trampoline will stay in the boxes for a few more weeks, so it's too early to judge the product.

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Roselyne C.

Rating: 5 out of 5

Published on 06/01/2014 à 18h30 following a purchase from 21/10/2013

Very good

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Celine F.

Rating: 5 out of 5

Published on 06/01/2014 à 17h34 following a purchase from 07/10/2013

So far, there are zero defects... we had a problem with the previous order (deadline not respected) but it was handled with a lot of professionalism.

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Response from France Trampoline Published on 10/10/2013

Hello, We thank you for your comments. We try to react as quickly as possible and in the best possible way for our customers. The France Trampoline team.

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Marc R.

Rating: 5 out of 5

Published on 06/01/2014 à 15h22 following a purchase from 21/10/2013

A high-quality trampoline for guaranteed enjoyment. A customer service that is very prompt to respond and very reactive. Appreciable payment methods. A suitable quality/price ratio. In short, a purchase to recommend!

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Olivier S.

Rating: 5 out of 5

Published on 06/01/2014 à 12h54 following a purchase from 23/09/2013

Excellent

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Jean Pierre J.

Rating: 5 out of 5

Published on 06/01/2014 à 10h22 following a purchase from 28/10/2013

The small hiccup with the delivery, rather linked to the carrier and the holiday season, was quickly rectified at no extra cost. Nothing to complain about the quality of the material and the ease of assembly. My young son, who has several years of experience with trampolines, is delighted.

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Mme P.

Rating: 5 out of 5

Published on 04/01/2014 à 20h34 following a purchase from 16/11/2013

Very good product, we'll see now how it ages over time.

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Pilar L.

Rating: 5 out of 5

Published on 04/01/2014 à 16h37 following a purchase from 16/11/2013

Very satisfied with your service. The trampoline arrived a few days after the order, and especially before Christmas.

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Danielle B.

Rating: 5 out of 5

Published on 03/01/2014 à 18h16 following a purchase from 18/10/2013

Excellent service, delivered on time, top-notch delivery person, very patient and pleasant. House to recommend.

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Simona G.

Rating: 5 out of 5

Published on 02/01/2014 à 22h32 following a purchase from 21/11/2013

Effective and fast. Delivery commitments respected. Reliable material.

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Sandrine P.

Rating: 5 out of 5

Published on 02/01/2014 à 20h41 following a purchase from 17/10/2013

Good welcome, good customer follow-up, good after-sales service.

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Arnaud B.

Rating: 5 out of 5

Published on 02/01/2014 à 20h16 following a purchase from 31/10/2013

Good quality product. Fast delivery. The assembly instructions could benefit from showing some color photos for easier understanding.

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Julie C.

Rating: 5 out of 5

Published on 02/01/2014 à 17h43 following a purchase from 31/10/2013

super customer service!

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Ronan D.

Rating: 5 out of 5

Published on 02/01/2014 à 15h32 following a purchase from 03/10/2013

I am really very satisfied with the service and the product. Goods delivered very quickly and on the scheduled date. The product is of quality - for assembly, at least 2 men are needed to stretch the trampoline springs, which gives confidence in the quality. I chose this product by word of mouth... Bravo - DG

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Corine M.

Rating: 5 out of 5

Published on 02/01/2014 à 15h28 following a purchase from 17/10/2013

the whole is very satisfactory, especially the quality of the materials, however the installation of the protective cover is long and laborious (my forearms are damaged by the friction) the target offered is very useless

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Danielle G.

Rating: 5 out of 5

Published on 02/01/2014 à 10h46 following a purchase from 07/11/2013

Availability and precision perfect

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Nicolas C.

Rating: 5 out of 5

Published on 01/01/2014 à 16h58 following a purchase from 16/10/2013

very satisfied with my purchases as well as my contacts

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Madame D.

Rating: 5 out of 5

Published on 01/01/2014 à 15h47 following a purchase from 02/10/2013

Good, despite the access difficulties.

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Jean-pierre S.

Rating: 5 out of 5

Published on 01/01/2014 à 15h42 following a purchase from 02/10/2013

Hello, thank you for your comment. The opening of the net consists of clips on the left and Velcro on the right to have a higher level of safety than other nets. You ultimately have 2 thicknesses of net at the opening. This system is stronger than a zipper (which can break but is not easily repaired) and it is not more complicated to use. We remain at your disposal if you have any other questions. The France Trampoline team.

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Response from France Trampoline Published on 03/10/2013

The material is great. I was moderately pleased to pay for shipping for what turned out to be a 'supplement' to the order.

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Pierre-oliver C.

Rating: 5 out of 5

Published on 31/12/2013 à 21h50 following a purchase from 05/11/2013

Hello, The trampoline cannot replace a specialist but you can use it for sports of course ;) The France Trampoline team

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Response from France Trampoline Published on 07/11/2013

Delivery guaranteed within 48h a few days before Christmas. Very good advice by phone for choosing the trampoline and its accessories. Very good quality of the material, assembly without difficulty (2 hours for the trampoline + net with two people). Tried on Christmas day by the whole family and adopted by ages 2 to 60.

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Clementine P.

Rating: 5 out of 5

Published on 31/12/2013 à 18h31 following a purchase from 08/10/2013

Excellent service. Before the purchase: thorough answers to all my questions (and without trying to make me buy the most expensive...), undeniable technical knowledge. After the purchase: very fast shipping, everything arrived well in time for Christmas even though I ordered a bit last minute... the kids were thrilled! In short, thank you for your advice, now we just have to enjoy! ;-)

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Response from France Trampoline Published on 09/10/2013

You owe me a osteopathy session. ; )

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Sébastien C.

Rating: 5 out of 5

Published on 31/12/2013 à 15h24 following a purchase from 05/11/2013

reliable fast site French material of beautiful quality

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Marion M.

Rating: 5 out of 5

Published on 31/12/2013 à 09h29 following a purchase from 17/09/2013

Service and material live up to our expectations.

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Laurent L.

Rating: 5 out of 5

Published on 30/12/2013 à 18h27 following a purchase from 11/11/2013

Service in line with expectations. Delivery on time

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Annie R.

Rating: 5 out of 5

Published on 30/12/2013 à 13h36 following a purchase from 28/10/2013

very good

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Marc P.

Rating: 5 out of 5

Published on 30/12/2013 à 13h10 following a purchase from 21/10/2013

fast efficient very good quality

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Marc T.

Rating: 5 out of 5

Published on 30/12/2013 à 12h16 following a purchase from 25/11/2013

Excellent! Nothing to complain about. Everything was perfect. Delivery on time, very satisfactory product and easy to assemble. Perfect!

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Stephane M.

Rating: 5 out of 5

Published on 30/12/2013 à 10h21 following a purchase from 16/09/2013

Very very good telephone reception. I would say that my only concern before delivery was leaving all my card references over the phone... I really hesitated but the deadline was too tight, when will PayPal or others be available.... Afterward, the documentation could perhaps be more detailed in diagrams. A bit like Swedish furniture. But this did not cause us any trouble during assembly.

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Response from France Trampoline Published on 16/09/2013

Hello, we thank you for your comments. We do have the PayPal payment method available. This payment method can only be used for online payments and not over the phone. We regularly conduct secure payments over the phone with our clients, and the payment is made directly with the bank if that reassures you. We are doing everything possible to secure your orders. The France Trampoline team.

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Jean Luc P.

Rating: 5 out of 5

Published on 29/12/2013 à 19h53 following a purchase from 17/11/2013

Speed and quality of delivery excellent

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Caroline D.

Rating: 5 out of 5

Published on 28/12/2013 à 19h19 following a purchase from 14/09/2013

good explanation, simple to use, very quick

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Fonfrede P.

Rating: 5 out of 5

Published on 28/12/2013 à 13h35 following a purchase from 02/11/2013

Trampoline completely in accordance with the description, assembly instructions very well done (to be followed to the letter!), children and parents delighted

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