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T
Rating: 5 out of 5
Fast order and reception. A manual for assembly would have been nice. Good product
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Customer reviews of France Trampoline
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 22 173 published reviews
Summary of reviews
France Trampoline consistently delivers fast delivery and reliable shipping, getting items to collection points and doorsteps quickly, with orders tracking clearly and shipments arriving within announced timelines. Customers highlight concrete product strengths such as durable materials, components that match descriptions, and easy assembly support, including complete replacement parts when needed and accessories that meet safety expectations. The service quality stands out with responsive, professional customer support, smooth exchanges or warranty handling, and careful packaging that protects products on arrival. Overall, the experience is described as efficient, trustworthy, and satisfying, with items meeting or exceeding expectations and dedicated after-sales assistance.
Reviews 2, 3 and 5 stars
Reset filtersJ
Rating: 5 out of 5
very satisfied with the delivered products!
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P
Rating: 5 out of 5
Nothing to complain about.
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R
Rating: 2 out of 5
Impossible to set up the poles without modifying the system.
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Response from France Trampoline
Hello, Thank you for your comment and we are sorry that you encountered issues with the assembly. As we explained to you by email, we noticed that you did not place the joints inside the pole but outside. Therefore, you do not need to modify the system but only to place the joints inside. Best regards, The France Trampoline team
R
Rating: 5 out of 5
Perfect
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C
Rating: 5 out of 5
Speed and efficiency of the sales response
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A
Rating: 5 out of 5
Good
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J
Rating: 5 out of 5
The sales service is top-notch. Attentive, listening, and responsive.
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T
Rating: 5 out of 5
N/A
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J
Rating: 5 out of 5
No problem
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L
Rating: 5 out of 5
Magnificent product easy to assemble and now my children but also we adults use it every day. Of excellent quality.
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H
Rating: 5 out of 5
Everything very pleasant, prompt delivery !!
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B
Rating: 5 out of 5
Very good product, we'll see over time if it lasts
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J
Rating: 5 out of 5
Fast and careful delivery
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R
Rating: 5 out of 5
Good product
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F
Rating: 5 out of 5
Great product and top delivery
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S
Rating: 5 out of 5
Very good execution. I received the product custom-made. Everything as discussed and the trampoline mat fits perfectly. Even the delivery time is manageable for a handmade product. I am very satisfied with the result, thank you very much.
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F
Rating: 5 out of 5
Courteous and warm salesperson, 2 packages delivered on time.
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D
Rating: 5 out of 5
Easy to use.
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C
Rating: 5 out of 5
Very good service
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A
Rating: 5 out of 5
Very good contact with FT. A downside for the delivery: the package was left in our garden in our absence and could have been stolen...
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R
Rating: 5 out of 5
Perfect.
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H
Rating: 5 out of 5
Very good phone contact and very quick home delivery (48h). Thank you very much
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H
Rating: 5 out of 5
Octopulse trampoline excellent! Allows for jump sequences and figures impossible on classic round trampolines. Bought for 3 teenagers aged 11 to 15. Very easy to assemble.
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M
Rating: 5 out of 5
a big thank you for your seriousness and responsiveness!
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A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
France trampoline is a very serious company. The customer service is very efficient.
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M
Rating: 5 out of 5
Quick responses, perfect order status tracking, fast delivery, best jumping mat quality!
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C
Rating: 5 out of 5
Attention to detail. I was contacted to verify the compatibility of the material I had ordered with my trampoline
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R
Rating: 3 out of 5
Well, I don't know if we misunderstood or what really happened, but I didn't pay for express shipping and it arrived the same day they said it would with express shipping. It didn't arrive on the day I needed it.
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T
Rating: 5 out of 5
Everything correct, the product in perfect condition and the delivery time exactly as initially indicated
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A
Rating: 5 out of 5
Perfect, I measured the trampoline well (an old one that was given to us) and the mat fits perfectly, it will have a second youth 👍
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D
Rating: 5 out of 5
Very serious!
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M
Rating: 5 out of 5
Excellent quality material, very well thought out kit, very well finished. Careful, fast shipping. I recommend +++
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G
Rating: 5 out of 5
very good customer follow-up. Following an initial incorrect order, the supplier contacted me to rectify based on my previous orders excellent initiative
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F
Rating: 5 out of 5
Following a breakage of the upper arch, the service responded very quickly and sent us the replacement part. Very satisfied! Perfect! Thank you very much.
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A
Rating: 5 out of 5
*****
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F
Rating: 3 out of 5
very fast shipping and reception ... But it is really a shame that the 2 m foam protections are folded in a small box of 55 X 35 cm, which means they are all bent or almost twisted! a more suitable packaging would have been better and I hope it will relax once installed...
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A
Rating: 5 out of 5
Excellent advice on choosing the suitable trampoline mat
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M
Rating: 5 out of 5
Always very happy with your services for many years
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