France Trampoline consistently delivers on reliability and quality, with many reviews noting fast, on-time delivery and items arriving perfectly packaged for easy setup. The positive experiences highlight solid, well-made trampolines and accessories, easy-to-follow assembly instructions, and cables or ratchet straps that enhance tension and safety during setup. Customers also emphasize responsive service and the overall enjoyment the products bring to families, including kids and multiple generations, along with easy replacement parts and a long-lasting impression of durability.
My opinion is very favorable. I recommend France trampoline to my family and friends. Very good follow-up. Pleasantly welcomed by phone for any questions without having to wait long minutes for an answer. Bravo to all and thank you
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Benoit V.
Rating: 5 out of 5
following a purchase from 28/08/2023
Very good quality products easy to install. The children are delighted.
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Cristina P.
Rating: 5 out of 5
following a purchase from 04/08/2023
Beautiful. Easy to assemble!!
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Thomas B.
Rating: 5 out of 5
following a purchase from 05/08/2023
Everything is great. Delivery was fast and without problems. The assembly was very easy to carry out, thanks to the very well illustrated and multilingual instructions. According to my children, the jumping quality is very good. I can only recommend the product!
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Alex G.
Rating: 5 out of 5
following a purchase from 07/08/2023
Top quality at a top price
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Céline Et Sébastien M.
Rating: 5 out of 5
following a purchase from 26/08/2023
Everything was absolutely perfect. I am delighted. The website is very well designed. Understandable, easy to navigate and the information is easy to find and well detailed. The delivery was on time. The delivery person was friendly and efficient. I received the information emails correctly. The climbing dome is of quality and my children are thrilled.
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Keziah L.
Rating: 3 out of 5
following a purchase from 25/08/2023
The dome seems solid, my son appreciated his birthday gift. However, we ordered the dome + hammock pack. Hammock that we could not install because I was surprised to read on the new one that it requires carabiners.... which were not provided!!! I will have to go spend at Decathlon for the carabiners, so I am disappointed not to have installed the hammock with the rest of the surprise
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Response from France Trampoline
Hello, As discussed during our phone call, it was an error on our part, and we sent the wrong manual. You do not need to buy an additional carabiner. We have sent the new manual by email. The France Trampoline team
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Maren R.
Rating: 2 out of 5
following a purchase from 06/08/2023
Packaging was poor. Screws, nuts, etc. were loose in the box. The box was damaged during transport, causing washers and a screw to be lost.
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Response from France Trampoline
We have noted your message and regret the problems we had with the carrier. Did you note any reservations on the delivery note to indicate the damaged package? You could have also refused the package if you deemed it too damaged at the time of delivery. Please do not hesitate to contact our customer service via email at [email protected] so that they can quickly send you the missing parts. The Trampoline Tech Team
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Gaël B.
Rating: 5 out of 5
following a purchase from 23/08/2023
Fast, clean delivery. Spare parts easy to assemble. The trampoline is like new!
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Vincent L.
Rating: 5 out of 5
following a purchase from 25/08/2023
Quality of the material and especially good advice from customer service for spare parts. Speed of dispatch. Very good from start to finish. Thank you
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Albert D.
Rating: 5 out of 5
following a purchase from 22/08/2023
Very good
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Marion T.
Rating: 5 out of 5
following a purchase from 22/08/2023
Trampoline bought 10 years ago. Net changed for the 2nd time and error in the order seen by you because the net ordered was smaller than the previous one. This means that the order was not prepared 'correctly' but taking into account my previous orders and after checking the consistency of my order
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Charlotte G.
Rating: 5 out of 5
following a purchase from 22/08/2023
Very conscientious company, quality material
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Noëlle T.
Rating: 5 out of 5
following a purchase from 21/08/2023
Products conform to the description, of good quality! Easy to install, functional and reliable. Super happy with my purchase!!
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Thierry P.
Rating: 5 out of 5
following a purchase from 21/08/2023
A top customer service, very nice and very fast
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Haude G.
Rating: 5 out of 5
following a purchase from 20/08/2023
Product conforms, of quality and with a very good delivery timing. I recommend this site.
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Vanessa C.
Rating: 5 out of 5
following a purchase from 18/08/2023
Quality material. Just missing a small manual, I had to look for a tutorial on the internet to know how to set up the trampoline cover
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Pierre-yves F.
Rating: 5 out of 5
following a purchase from 07/07/2023
Response to my requests was correct and the prices of spare parts were reasonable.
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Sophie V.
Rating: 5 out of 5
following a purchase from 18/08/2023
Perfect! I highly recommend.
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Loïc S.
Rating: 5 out of 5
following a purchase from 17/08/2023
Zip line received in 2 days, excellent product! Easy to assemble, very well explained in the manual and of very good quality. My daughter loves it, I recommend!
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Dominique V.
Rating: 5 out of 5
following a purchase from 17/08/2023
Beautiful responsiveness and understanding of the encountered problem
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Stephanie C.
Rating: 5 out of 5
following a purchase from 17/08/2023
Super scooter! My son won't part with it!
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Pierre A.
Rating: 5 out of 5
following a purchase from 14/08/2023
Very nice product and of very good quality. Very good delivery responsiveness following the online order
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Aurélie R.
Rating: 5 out of 5
following a purchase from 20/06/2023
Excellent product! My daughters are delighted! Thank you very much
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Remi J.
Rating: 5 out of 5
following a purchase from 17/08/2023
Very well-made website, all the necessary information for purchasing the material. Despite an old trampoline model, I was able to find adaptable accessories and restore it to new.
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Franz G.
Rating: 5 out of 5
following a purchase from 26/07/2023
Everything fit perfectly.
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Marianne S.
Rating: 5 out of 5
following a purchase from 15/08/2023
All good
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Marie Helene F.
Rating: 5 out of 5
following a purchase from 10/08/2023
completely satisfied very good listening on the phone very good relationship
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Julien B.
Rating: 3 out of 5
following a purchase from 02/08/2023
Poorly designed product. You have to force the bars in (you have to spread the metal to fit the pieces. The extension of the poles is very wobbly. The final result is not too bad but assembly is laborious if you are not handy.
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Response from France Trampoline
Hello, We are sorry to hear that you encountered difficulties during the assembly of our product. We constantly strive to improve our products to make them easy to assemble, and we regret that this was not the case for you. The assembly of the rugby posts should normally be done without any problems. It is generally not necessary to apply excessive force to fit the pieces. If you encountered particular difficulties, we encourage you to send us detailed photos of the problematic area at [email protected]. This will allow us to examine the situation more closely and provide you with appropriate assistance. Best regards, The France Trampoline team.
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Magdalena R.
Rating: 5 out of 5
following a purchase from 11/08/2023
Very good product. Assembly instructions are not always easy to follow because there are differences between the paper instructions and the video tutorials, but we manage!
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Mirko N.
Rating: 5 out of 5
following a purchase from 24/07/2023
The material is good, fast shipping.
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Virginia D.
Rating: 5 out of 5
following a purchase from 11/08/2023
Top company, high-quality products, respect for our requests and very appreciated commercial gesture, they did everything to ship our order very quickly. Unfortunately, the delivery company did not meet expectations.
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Nathalie D.
Rating: 2 out of 5
following a purchase from 16/08/2023
The order took more than 15 days to be delivered. I had to contact the team 3 times to finally find out what was going on. I was told I would be contacted again but nothing happened. In the end, the commercial gesture mentioned on the phone was simply erased by an email explaining that I would receive no compensation.
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Response from France Trampoline
Hello, As explained by email, when you made your purchase, the announced delivery times were 4 to 15 working days after dispatch. The order was placed on 16/08 after 11 am and dispatched on 17/08 and received on 01/09, so we are at 11 working days after dispatch and unfortunately, Mondial Relay rejected our claim, saying that the delivery time is still within the announced limits. Best regards, The France Trampoline team
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Fanny B.
Rating: 5 out of 5
following a purchase from 11/08/2023
The trampoline still requires at least 2 hours of assembly for more practicality. The result is aesthetic and the chosen trampoline makes my 3-year-old daughter happy.
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Romain B.
Rating: 5 out of 5
following a purchase from 16/08/2023
Top!
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Gerard J.
Rating: 5 out of 5
following a purchase from 13/08/2023
Excellent product
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Suzanne C.
Rating: 5 out of 5
following a purchase from 15/08/2023
Very good fast delivery
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Celine R.
Rating: 5 out of 5
following a purchase from 11/08/2023
The service contacted me to ensure the correct number of spring bars and the diameter before sending the order. I highly recommend them.
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Raphaël T.
Rating: 5 out of 5
following a purchase from 14/08/2023
Very satisfied
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Wouter L.
Rating: 5 out of 5
following a purchase from 13/08/2023
Clear and well-illustrated site, videos and explanations very clear.
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