Customer reviews of France Trampoline

9,4 /10

Based on 22 173 published reviews

5 16,5k 74% 4 4 939 22% 3 463 2% 2 114 1% 1 172 1%

Summary of reviews

France Trampoline consistently delivers fast delivery and reliable shipping, getting items to collection points and doorsteps quickly, with orders tracking clearly and shipments arriving within announced timelines. Customers highlight concrete product strengths such as durable materials, components that match descriptions, and easy assembly support, including complete replacement parts when needed and accessories that meet safety expectations. The service quality stands out with responsive, professional customer support, smooth exchanges or warranty handling, and careful packaging that protects products on arrival. Overall, the experience is described as efficient, trustworthy, and satisfying, with items meeting or exceeding expectations and dedicated after-sales assistance.

Reviews 2, 3 and 5 stars

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Guylène N.

Published on 22/06/2023 à 09h20 following a purchase from 01/06/2023

Delivery speed

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François L.

Published on 21/06/2023 à 20h52 following a purchase from 29/05/2023

excellent service no criticism

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Brigitte F.

Published on 21/06/2023 à 19h31 following a purchase from 22/05/2023

EXCELLENT From the order to customer service, I am amazed by such professionalism. Thank you for your phone reception and your speed in sending spare parts.

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Bruno M.

Published on 21/06/2023 à 19h23 following a purchase from 31/05/2023

Nothing to say. Perfect

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Betty M.

Published on 21/06/2023 à 15h21 following a purchase from 31/05/2023

Gift for a birthday very satisfied with the use he is having fun with this trampoline scooter

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Sylvain J.

Published on 21/06/2023 à 15h14 following a purchase from 30/05/2023

Good 👍

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Mickael S.

Published on 21/06/2023 à 13h57 following a purchase from 27/05/2023

The jumping mat for the trampoline seems to be good but given the price, I thought the springs would be included! Disappointment upon opening the package, that's why I won't give more stars.

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Response from France Trampoline Published on 30/05/2023

Hello, Thank you for sharing your opinion regarding the jumping mat for the trampoline that you purchased. We are pleased to learn that you find the jumping mat of good quality. We understand your disappointment, but we would like to emphasize that it is mentioned on each product sheet that the springs are not included. We do our best to provide complete and transparent information about our products to avoid any confusion during the purchase. We are always at your disposal if you have any other questions or additional concerns. Best regards, The customer service team

Edwige V.

Published on 21/06/2023 à 12h43 following a purchase from 29/05/2023

Top. Thank you

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François D.

Published on 21/06/2023 à 12h30 following a purchase from 30/05/2023

Fast delivery and compliant products, thank you

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Pascal H.

Published on 21/06/2023 à 11h19 following a purchase from 31/05/2023

Excellent, fast, very good quality

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Leandro C.

Published on 21/06/2023 à 10h43 following a purchase from 06/05/2023

True professionals. Technical assistance in managing the order was perfect. Absolutely to be recommended.

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Ariadna I.

Published on 20/06/2023 à 20h17 following a purchase from 26/05/2023

High-quality products, it's not cheap but I am delighted with the result. Highly recommended.

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Florence F.

Published on 20/06/2023 à 18h12 following a purchase from 18/05/2023

Perfect 😊

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Gwenvael C.

Published on 20/06/2023 à 17h48 following a purchase from 28/05/2023

Nothing to say, everything is perfect

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Laure M.

Published on 20/06/2023 à 15h29 following a purchase from 29/05/2023

Very good phone contact

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Emmanuelle P.

Published on 20/06/2023 à 11h48 following a purchase from 30/05/2023

Perfect and the customer service is just incredible! They did everything to ensure I received the product before my son's birthday. They even took the care to call the carrier. It's so rare! I am delighted

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Florent P.

Published on 20/06/2023 à 10h41 following a purchase from 30/05/2023

Order placed as part of a customer service. At first contact, the response was rather negative and did not take into account my previous orders as a loyal customer of the brand. After a second email, I was heard which allowed me to place an order with a commercial gesture.

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Adeline C.

Published on 20/06/2023 à 09h41 following a purchase from 13/05/2023

Very good product, the dome is perfect, sturdy

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Jean-Luc K.

Published on 19/06/2023 à 20h17 following a purchase from 27/05/2023

Very good product so far. There was a possible doubt about the ordered reference: I was immediately contacted to confirm and avoid any unpleasant surprises. Rare and great initiative. Well done

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Benoit A.

Published on 19/06/2023 à 19h25 following a purchase from 29/05/2023

Top Quality

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Delphine A.

Published on 19/06/2023 à 16h40 following a purchase from 23/05/2023

The order tracking service is very efficient. I was able to get all the necessary information and exchange an ordered net for another reference that was the right size.

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Silvia S.

Published on 19/06/2023 à 15h35 following a purchase from 23/05/2023

Good product. Everything correct.

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Benjamin M.

Published on 19/06/2023 à 15h19 following a purchase from 29/05/2023

Fast and compliant shipping

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Karine G.

Published on 19/06/2023 à 11h40 following a purchase from 30/05/2023

Perfect

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Nicolas D.

Published on 19/06/2023 à 10h22 following a purchase from 22/05/2023

Material conforms to the order. You can clearly see the difference in quality compared to other brands 'mass distribution'. Good responsiveness from customer service over the phone. Let yourself be tempted by this beautiful product.

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Gelin C.

Published on 19/06/2023 à 08h10 following a purchase from 25/05/2023

Excellent customer relationship following a contact from the phone service for advice. Courteous and polite professionals, perfect

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Sandra S.

Published on 18/06/2023 à 18h53 following a purchase from 27/05/2023

Fast and quality delivery. Very happy with my order

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Michel P.

Published on 18/06/2023 à 18h47 following a purchase from 28/05/2023

Perfect

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Mathieu H.

Published on 18/06/2023 à 09h27 following a purchase from 29/05/2023

Product topics! Top quality!

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Marie-Christine A.

Published on 17/06/2023 à 17h34 following a purchase from 24/05/2023

Record time

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Perrine D.

Published on 17/06/2023 à 13h20 following a purchase from 25/05/2023

Perfect, I am delighted

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Céline D.

Published on 16/06/2023 à 17h18 following a purchase from 25/05/2023

The products are of very good quality. We appreciate being able to easily order spare parts and accessories to repair and renovate our trampoline

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Martina G.

Published on 16/06/2023 à 14h19 following a purchase from 01/05/2023

Great products, super quality! We are very satisfied!

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Emilie F.

Published on 16/06/2023 à 13h11 following a purchase from 23/05/2023

Quality products, all parts of the trampolines are available to be replaced. Perfect.

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Amaury D.

Published on 15/06/2023 à 16h42 following a purchase from 27/04/2023

A bit long between the order and delivery but otherwise all good

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Géry L.

Published on 15/06/2023 à 12h16 following a purchase from 25/05/2023

Good quality material and quite easy to install.

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Barthélemy D.

Published on 15/06/2023 à 10h40 following a purchase from 23/05/2023

Very quick response after a question asked about a material purchased 2 years ago.

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Jean-François D.

Published on 15/06/2023 à 09h16 following a purchase from 21/05/2023

Product meets my expectations perfectly. Fast and careful delivery

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Martin T.

Published on 15/06/2023 à 08h57 following a purchase from 24/05/2023

Nothing to report

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Melanie L.

Published on 14/06/2023 à 21h22 following a purchase from 14/05/2023

Perfect. Thank you

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