Customer reviews of France Trampoline

9,4 /10

Based on 22 065 published reviews

5 16,4k 74% 4 4 934 22% 3 462 2% 2 114 1% 1 172 1%

Summary of reviews

France Trampoline consistently delivers on reliability and quality, with many reviews noting fast, on-time delivery and items arriving perfectly packaged for easy setup. The positive experiences highlight solid, well-made trampolines and accessories, easy-to-follow assembly instructions, and cables or ratchet straps that enhance tension and safety during setup. Customers also emphasize responsive service and the overall enjoyment the products bring to families, including kids and multiple generations, along with easy replacement parts and a long-lasting impression of durability.

Reviews 2, 3 and 5 stars

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José S.

Published on 11/04/2023 à 17h24 following a purchase from 19/03/2023

The shipment of my package to Belgium was very quick. Good product and conforms to the order

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Sylvie P.

Published on 11/04/2023 à 16h56 following a purchase from 20/03/2023

Jumping mat perfectly matching my trampoline.

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Thierry M.

Published on 11/04/2023 à 10h28 following a purchase from 19/03/2023

excellent

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Ulf H.

Published on 10/04/2023 à 21h39 following a purchase from 22/02/2023

Clearly structured online shop, shipping went smoothly and quickly. The product was as described and we successfully played with it. Therefore, highly recommended.

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Sandrine G.

Published on 10/04/2023 à 21h20 following a purchase from 19/03/2023

Very good product and great for spare parts

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Laura S.

Published on 10/04/2023 à 18h55 following a purchase from 18/03/2023

Good contact with a salesperson who knows his product. Delivery was perfect. No problems with assembly. Great product nothing to complain about :)

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Marie-noelle P.

Published on 10/04/2023 à 18h50 following a purchase from 17/03/2023

The product corresponds exactly to our expectations. Beautiful quality. Thank you

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Bertrand T.

Published on 10/04/2023 à 14h13 following a purchase from 18/03/2023

Quality product relatively easy to assemble

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Christian D.

Published on 10/04/2023 à 14h11 following a purchase from 20/03/2023

very good company material ordered received very quickly very good quality well placed

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Sylvie P.

Published on 10/04/2023 à 09h57 following a purchase from 21/03/2023

Fast delivery of quality material 👍

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Rémi T.

Published on 10/04/2023 à 08h54 following a purchase from 20/03/2023

I ordered products to repair my Trigano trampoline as it was impossible to find spare parts on the Trigano site. The products are in accordance with the description and seem to be of good quality.

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Aurelie T.

Published on 09/04/2023 à 21h21 following a purchase from 19/03/2023

Service of very good quality. I had made a mistake in the ordered reference and the customer service and after-sales service were really top-notch, they modified my order after contacting me. A truly perfect customer service, the price of a trampoline may be higher than elsewhere but you know why, perfect service quality!!

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Lionel B.

Published on 07/04/2023 à 13h28 following a purchase from 17/03/2023

France trampoline is a very serious supplier, this is the 2nd time I order from this site and the quality of preparation as well as delivery is impeccable. The packages are prepared meticulously and delivered in record time. I highly recommend this supplier

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Jerome P.

Published on 07/04/2023 à 12h28 following a purchase from 16/03/2023

Nothing to say. Everything went well.

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Ute L.

Published on 06/04/2023 à 21h43 following a purchase from 03/03/2023

The package was delivered quickly. However, the new way of attaching the mat to the trampoline is quite complicated. This is the 4th mat I have ordered in 18 years. I prefer metal eyelets to rubber passages where I can't get the elastics through to attach the mat. It’s not worth more than one star * !!!

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Alvaro M.

Published on 05/04/2023 à 19h16 following a purchase from 15/03/2023

We believe that the new model of Apollo 400 has worsened at the entrance to the trampoline. It is very tight and is no longer open at the bottom like the previous model. Definitely, the entrance is very narrow. In our case, which is for use by different children and every Saturday, the entrance area will end up breaking very quickly. The assembly instructions are not clear at all (besides not being in Spanish). We had to disassemble what was already assembled several times since the instructions do not warn of the mistakes you can make. Too many hours of assembly. This can be avoided by making clearer instructions that prevent assembly errors that force you to disassemble everything already done to continue.

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Response from France Trampoline Published on 16/03/2023

Good morning, We regret to learn through this comment that you had problems with the assembly, our customer service is always available to answer your questions if necessary. In fact, in the box you only have the instructions in French and English. However, the assembly instructions in Spanish are available in your customer area. We will inform you of the location of this manual when you receive the confirmation email of your order shipment. Regarding the opening of the net, in your old model you may have had a

Audrey Z.

Published on 05/04/2023 à 18h45 following a purchase from 16/03/2023

A fast delivery and a very good service having had a trampoline for many years, I called the company to find out which part I should order and the person directly took the necessary steps to create my order. Very good service that deserves 5 stars.

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Anne C.

Published on 05/04/2023 à 11h53 following a purchase from 13/03/2023

Perfect order of a new net. Simple on the site and fast delivery. We ordered a trampoline 8 years ago and it is still in very good condition.

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Huguette C.

Published on 05/04/2023 à 08h38 following a purchase from 13/03/2023

The site is clear, the order is easy and the delivery is fast. I contacted France Trampoline by phone beforehand to be sure to choose the right product, the person who answered me was pleasant and professional.

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Renée Chantal J.

Published on 04/04/2023 à 20h59 following a purchase from 11/03/2023

Products very well packaged. Items conform to the description on the site.

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Sophy C.

Published on 04/04/2023 à 20h37 following a purchase from 14/03/2023

Once again, your trampoline accessories are great!!!!!!

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Charlene T.

Published on 04/04/2023 à 19h58 following a purchase from 13/03/2023

Very satisfied with my purchase, product of very good quality and extremely fast delivery!

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Benjamin B.

Published on 04/04/2023 à 17h15 following a purchase from 09/03/2023

Quick order / reception with the carrier without any problem / assembly instructions not super simple but we manage well anyway. In short, nothing to report, product corresponds well to my request.

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Daniel R.

Published on 04/04/2023 à 16h38 following a purchase from 14/03/2023

Very happy from the start of the order to the delivery of the product.

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Jacques R.

Published on 04/04/2023 à 12h55 following a purchase from 14/03/2023

Product corresponding to my expectations.

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Jules F.

Published on 04/04/2023 à 10h33 following a purchase from 14/03/2023

Excellent.

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Nadine R.

Published on 03/04/2023 à 21h46 following a purchase from 13/03/2023

I bought a trampoline from France Trampoline 6 years ago. My net needed to be replaced, so I naturally placed this order on the France Trampoline website because the quality is there. I was delivered in less than a week. Top-notch.

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Alexandre S.

Published on 03/04/2023 à 21h35 following a purchase from 12/03/2023

From order to delivery, everything was perfect.

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Fabien H.

Published on 03/04/2023 à 20h12 following a purchase from 13/03/2023

Nothing to report. Order received on time.

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Patrice S.

Published on 03/04/2023 à 17h45 following a purchase from 13/03/2023

Hello, you met my expectations with speed and professionalism. Thank you again.

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Gaelle T.

Published on 03/04/2023 à 12h41 following a purchase from 11/03/2023

Super experience and quality material!

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Gael C.

Published on 02/04/2023 à 19h10 following a purchase from 13/03/2023

Always available. Great!

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Anne-françoise P.

Published on 02/04/2023 à 17h11 following a purchase from 13/03/2023

The perfect company. A company that still cares about its customers and not just a order number. Someone called me almost immediately after my order was placed to ensure that my need matched the use of the item. And a package sent the same day. A very cordial contact. Thank you. I haven't used my purchase yet. But given the phone contact, I have no doubt about the quality of the product and if there is a problem, I have no doubt about the after-sales service.

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Marie-josé L.

Published on 02/04/2023 à 09h57 following a purchase from 13/03/2023

Nothing to report. Very good.

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Virginie V.

Published on 02/04/2023 à 08h24 following a purchase from 11/03/2023

Very good, quick delivery, product as described.

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Manuel V.

Published on 31/03/2023 à 19h54 following a purchase from 08/03/2023

All good.

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Sandrine G.

Published on 31/03/2023 à 16h57 following a purchase from 08/03/2023

Order arrived quickly. Assembly with 2 people. Allow 1 hour. Follow the instructions well

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Francis D.

Published on 31/03/2023 à 11h57 following a purchase from 08/03/2023

Very good quality, careful and serious finish

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Corinne A.

Published on 30/03/2023 à 21h55 following a purchase from 08/03/2023

Very nice quality

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Eric L.

Published on 30/03/2023 à 21h12 following a purchase from 07/03/2023

Hello, I am not satisfied with the carrier, he did not deliver the product on the day we agreed. I waited all day because he announced delivery during the time slot from 8 am to 6 pm and he did not come. I lost that day waiting so I decided to go pick up my package at the warehouse. Back then, the customer was king and now it is no longer the case. I really regret that... Regards.

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