France Trampoline consistently delivers on reliability and quality, with many reviews noting fast, on-time delivery and items arriving perfectly packaged for easy setup. The positive experiences highlight solid, well-made trampolines and accessories, easy-to-follow assembly instructions, and cables or ratchet straps that enhance tension and safety during setup. Customers also emphasize responsive service and the overall enjoyment the products bring to families, including kids and multiple generations, along with easy replacement parts and a long-lasting impression of durability.
very good quality product. I just planned to replace the protective net after 9 years outside which is worn. Very happy to still find spare parts 9 years later. Very fast delivery. Ordered on December 21 at 10:30 am, delivered on December 22 at 8 am. I recommend this site.
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Guillaume B.
Rating: 5 out of 5
following a purchase from 21/12/2022
Reactive and attentive team to best prepare the order and our assembly, thank you!
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Alexander G.
Rating: 5 out of 5
following a purchase from 28/11/2022
Fast processing and shipping, everything is good, gladly again
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Jan R.
Rating: 5 out of 5
following a purchase from 25/11/2022
Everything went well
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Bernard H.
Rating: 5 out of 5
following a purchase from 17/12/2022
material arrived quickly, in accordance with the description
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Karine I.
Rating: 5 out of 5
following a purchase from 18/12/2022
I recommend this site, good quality product and fast delivery. My daughter loves climbing the dome. Pleasantly surprised to have found gloves and tools to assemble it. TOP
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Brigitte B.
Rating: 5 out of 5
following a purchase from 19/12/2022
material available and fast delivery
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Jonathan D.
Rating: 5 out of 5
following a purchase from 18/12/2022
nothing to say, top service
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Maryse N.
Rating: 5 out of 5
following a purchase from 08/12/2022
Very good advice, very good telephone reception
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Hans S.
Rating: 5 out of 5
following a purchase from 28/11/2022
Very simple, ordered online and received the goods quickly! Great, just as it should be. Whether the quality is right will show in the coming weeks!
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Cathy L.
Rating: 5 out of 5
following a purchase from 13/12/2022
Very good
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Pierre M.
Rating: 5 out of 5
following a purchase from 15/12/2022
Delivery made within the deadlines. Quality material
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Andy W.
Rating: 5 out of 5
following a purchase from 16/12/2022
excellent
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Françoise R.
Rating: 5 out of 5
following a purchase from 16/12/2022
Very good
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Dominique D.
Rating: 5 out of 5
following a purchase from 15/12/2022
Attention to the customer by email or phone. Excellent contact. I will recommend France Trampoline without any problem!
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Pierrette T.
Rating: 5 out of 5
following a purchase from 09/12/2022
A bit shaky until the delivery is made. Three sites with different names... and without knowing the ins and outs... question, can I trust? I felt a bit lost and in doubt.
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Arnaud P.
Rating: 5 out of 5
following a purchase from 13/12/2022
Delivery and trampoline 500 sport top notch 👍. The quality is definitely there. My daughter is happy to soar and in complete safety. Good continuation
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Stéphane H.
Rating: 5 out of 5
following a purchase from 27/11/2022
Fast delivery and good quality products.
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Philippe P.
Rating: 5 out of 5
following a purchase from 12/12/2022
Very well thought out products with a small reservation to make regarding safety considering the 8% slope necessary for adults and teenagers to have fun. A belt and a carabiner should be provided to prevent underestimating the risk of falling. Best regards
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Christelle M.
Rating: 5 out of 5
following a purchase from 14/12/2022
Top-notch from start to finish. Easy order on a well-made site. Information provided on delivery tracking. Appointment made by phone for delivery. Timely delivery. And the most important of all: a perfect trampoline that is sturdy and without any defects. I recommend it with my eyes closed. Thank you to the whole team.
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Marie-gabrielle M.
Rating: 5 out of 5
following a purchase from 13/12/2022
Very good!
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Marc M.
Rating: 5 out of 5
following a purchase from 08/12/2022
Fast delivery
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Pauline S.
Rating: 5 out of 5
following a purchase from 11/12/2022
Fast shipping during the holiday season. Site that offers items for outdoor activities other than trampolines. I recommend
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José D.
Rating: 5 out of 5
following a purchase from 09/12/2022
Thank you
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Nelly P.
Rating: 5 out of 5
following a purchase from 12/12/2022
Order processed very quickly and shipped in a very short time. Very satisfied.
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Yannick N.
Rating: 5 out of 5
following a purchase from 10/12/2022
Fast and efficient delivery
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Julia C.
Rating: 5 out of 5
following a purchase from 10/12/2022
Very responsive for a delivery made before Christmas despite a problem with the delivery company. Thank you!
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Karl D.
Rating: 5 out of 5
following a purchase from 17/11/2022
Transparent presentation of the product, hassle-free purchase process, exciting sports and play equipment with an inviting character
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Jean-marie L.
Rating: 5 out of 5
following a purchase from 08/12/2022
First of all, the delivery went very well with a very nice delivery person who helped me with the unloading (220 kg after all). Be careful with the packaging which had suffered some damage but fortunately only on the outside and not the merchandise. As for the trampoline, it is of very good quality. It seems to be of very good quality overall but we will see the wear over time. The instructions are still a bit lacking in my opinion. Overall very satisfied with the purchase and the kids are thrilled.
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Fanny C.
Rating: 5 out of 5
following a purchase from 06/12/2022
Very fast delivery, clear and serious tracking. The after-sales service is also very efficient. Having made a mistake about the size of my previously ordered item online, I contacted the after-sales service which exchanged and refunded the price difference of my item very simply.
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Johanna S.
Rating: 5 out of 5
following a purchase from 05/12/2022
Very good
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Marie-laure D.
Rating: 5 out of 5
following a purchase from 07/12/2022
Really top-notch site, fast and when you call you are very well received and especially listened to
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Roland G.
Rating: 5 out of 5
following a purchase from 06/12/2022
Very good
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Julie L.
Rating: 5 out of 5
following a purchase from 06/12/2022
Very good customer service
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Ségolène D.
Rating: 5 out of 5
following a purchase from 06/12/2022
We really appreciated that you left a message to ensure that the ordered product was correct. Additionally, your sales service was very responsive!
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Michel D.
Rating: 3 out of 5
following a purchase from 29/11/2022
Regret: no warning or advice for tree protection, nor the difficulty of tightening the zip line. It's very light
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Response from France Trampoline
Hello, We are sorry that you encountered assembly problems. In the product sheet of the zip line, we inform you that tree protections are available, either the reference FTTYROB_TREE https://france-trampoline.com/fr/tyrolienne-slackline/3077-paire-de-protections-pour-arbre-3700730426787.html To ensure that our customers have seen these tree protections, we also offer them as a complementary product in the summary of your cart, before validating the order. Regarding the assembly of the zip line, we provide you with an installation video made by one of our customers in the product sheet. The entire France Trampoline team wishes you a very happy 2023 and we remain at your disposal for any further information. Best regards, The France Trampoline team
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Fabrice O.
Rating: 2 out of 5
following a purchase from 05/12/2022
It is not you or your site that is at fault but your delivery provider DPD. The package was supposed to be delivered on 23/12 we are on the 26th still nothing, on the 23rd I can understand the day before Christmas many packages........ but here no info package in CESTAS should have been delivered that day;
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Response from France Trampoline
Hello, We are sorry that you encountered a delivery problem with our carrier. The estimated delivery time for the DPD carrier is 2 to 5 working days. Indeed, during the holiday season, the transport time may be extended by a few days, which may explain the 6 working days delay for your delivery. The entire France Trampoline team wishes you a very happy 2023 and we remain at your disposal for any further information.
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Anne Marie F.
Rating: 5 out of 5
following a purchase from 05/12/2022
ease efficiency speed and price
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Anne O.
Rating: 5 out of 5
following a purchase from 23/11/2022
Very good service
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Nathalie F.
Rating: 3 out of 5
following a purchase from 19/11/2022
The trampoline is of good quality but very difficult to assemble, very hard to push the tubes. Explanation and image not very clear. We really struggled even though we are used to assembling things. Moreover, I am disappointed, I waited for Black Friday to get 15% and order the trampoline to have it for Christmas. Later in December it was at 30%, that's a difference of 200 euros after all.
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Response from France Trampoline
Hello, We are sorry to hear that you encountered difficulties assembling your trampoline. To help you with the assembly of our trampolines, we provide an installation video in each product sheet: https://youtu.be/Kyb4xlcMxMU Indeed the Apollo Sport 500 trampoline is very large and we recommend having at least two people for assembly. We are also available by phone at 05 56 36 04 62 or by email [email protected] for any questions regarding assembly. The entire France Trampoline team wishes you a very happy 2023! Best regards,
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