France Trampoline consistently delivers on reliability and quality, with many reviews noting fast, on-time delivery and items arriving perfectly packaged for easy setup. The positive experiences highlight solid, well-made trampolines and accessories, easy-to-follow assembly instructions, and cables or ratchet straps that enhance tension and safety during setup. Customers also emphasize responsive service and the overall enjoyment the products bring to families, including kids and multiple generations, along with easy replacement parts and a long-lasting impression of durability.
Fast delivery Instructions not very clear. Missing parts.
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Response from France Trampoline
Hello, We have taken your request into account and we are relatively surprised to see that you find the assembly difficult. The instructions have been studied with our customer service to make them as clear as possible. If needed, we offer assembly videos that can help you before or during the assembly as well. However, it is normal to encounter difficulties if you are not at least 2 for the assembly of a large leisure trampoline. For the announced missing parts, we invite you to contact our customer service by email so that we can study your request. Best regards, the France Trampoline team
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Heike M.
Rating: 5 out of 5
following a purchase from 26/05/2022
Very quick response to inquiries. Good service for returns.
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Priscilla P.
Rating: 5 out of 5
following a purchase from 01/04/2022
the trampoline completely meets our expectations, seems particularly sturdy. Fortunately given the price!
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Isabelle A.
Rating: 5 out of 5
following a purchase from 26/05/2022
Very practical site, I was able to find exactly what I needed to get my trampoline back in service.
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Franck H.
Rating: 3 out of 5
following a purchase from 26/05/2022
The service is of quality. The quality of the products is no longer as good as it was 2 years ago for a higher cost. Very disappointed!!
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Response from France Trampoline
Hello Madam, we take your comment into account, as well as all our customer reviews which are important for our improvement. We are sincerely sorry that the roof does not suit you, however our quality has not decreased. The roof has remained unchanged for several years. However, precautions are indicated such as 'The trampoline roof must be removed in case of strong wind and rain to avoid any lifting, deterioration or accumulation of water on the fabric. It is a matter of the safety of the protective net. This accessory does not guarantee the waterproofness of the trampoline.' it is indeed just a simple fabric to shelter your trampoline, its maintenance is therefore quite meticulous. Do not hesitate to contact us, our sales team is at your disposal for any questions regarding its use and maintenance 05 56 36 04 62 Best regards, the France Trampoline team
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Fabien N.
Rating: 5 out of 5
following a purchase from 26/05/2022
Very good product
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Danièle M.
Rating: 5 out of 5
following a purchase from 23/05/2022
the order was placed very quickly and very easily
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Can U.
Rating: 2 out of 5
following a purchase from 26/05/2022
I ordered from France trampoline because you seem very professional at first glance. Unfortunately, only at first glance. The services provided did not match those promised, the papers for the tax exemption were never filled out by France trampoline, so I had to pay VAT twice.. Thank you...., the promised gift not delivered due to a 'mistake' by the marketing department, etc... I called to claim, politely, calmly, what was missing.... I was told that France trampoline made a mistake, that the advertisement on the site was incorrect, the person on the phone did not understand how a tax exemption worked, etc... No apologies, no solutions..... Very very amateur.
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Response from France Trampoline
Hello Sir, We have taken your comments regarding the export of your order to Switzerland into account. Indeed, we had not been trained for this type of situation with delivery in France and then export by your care to Switzerland at the time of your order and we sincerely apologize for this. For your case, you can always send us the confirmation of payment of Swiss taxes to our customer service and we can send you a refund of the French VAT. Since then, we have taken the necessary information so that if this type of request (delivery in France then export of your order to Switzerland) were to happen again, we could make a PABLO declaration. The payment of French VAT will always be necessary at the time of purchase and the refund of VAT after export can be made quickly after passing through Swiss customs. We renew our apologies for the issue encountered during your order. Best regards, the France Trampoline team
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Rémi L.
Rating: 5 out of 5
following a purchase from 23/05/2022
Nothing to report Product in accordance with expectations, fast delivery and friendly phone exchange!
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Jean-marc L.
Rating: 5 out of 5
following a purchase from 26/05/2022
I have not yet opened the received package.
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Yann G.
Rating: 5 out of 5
following a purchase from 26/05/2022
Very good information, communication, and delivery. Very good product as well.
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Nathalie M.
Rating: 5 out of 5
following a purchase from 25/05/2022
Everything was perfect. Order and delivery!
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Tatiana B.
Rating: 5 out of 5
following a purchase from 26/05/2022
Very good
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Susana R.
Rating: 5 out of 5
following a purchase from 24/05/2022
Everything perfect
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Genevieve B.
Rating: 5 out of 5
following a purchase from 22/05/2022
Very good quality and relatively easy to assemble
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Christophe B.
Rating: 5 out of 5
following a purchase from 22/05/2022
delivery on time and product in accordance with the order
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Nicolas V.
Rating: 5 out of 5
following a purchase from 22/05/2022
Top trampoline
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Kerstin B.
Rating: 5 out of 5
following a purchase from 22/05/2022
Everything went smoothly and arrived on time, complete and in good condition.
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Alex M.
Rating: 5 out of 5
following a purchase from 05/05/2022
Very fast and good attention.
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Stéphane G.
Rating: 5 out of 5
following a purchase from 08/05/2022
Delivery ok. Assembly alone without issue, only downside, one hook of the net gave way but it had been assembled by the kids and I'm not sure it was well assembled. The strip 'to make it look nice' is really the only thing that gave me trouble, impossible to assemble this thing, but since it's just finishing... The trampoline is great, it looks sturdy (both the structure and the nets and the jumping mat). The kids are having fun and the bounce (Jump'Up 360) seems to be of good quality, I'm not a specialist but I spend time on it :)
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Cristiana T.
Rating: 5 out of 5
following a purchase from 23/05/2022
Beautiful game. Perfectly packaged. Arrived on time
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Vincent P.
Rating: 5 out of 5
following a purchase from 20/05/2022
The only problem is knowing France trampoline. Otherwise, everything else is perfect
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Marvin S.
Rating: 5 out of 5
following a purchase from 30/04/2022
Very high-quality zip line. The slide could be quickly and safely assembled with two people; the assembly instructions were of course a great help here. It quickly becomes clear during assembly that this is not a cheap product; thus, you can have fun sliding with the kids and also yourself with a clear conscience.
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Caroline C.
Rating: 5 out of 5
following a purchase from 16/05/2022
perfect
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Garcia J.
Rating: 5 out of 5
following a purchase from 18/05/2022
very good trampoline, my 11-year-old daughter is very happy, she enjoys it every day. Easy to assemble, looks sturdy, to see over time
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Angélique N.
Rating: 5 out of 5
following a purchase from 16/05/2022
Perfect
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Christelle B.
Rating: 5 out of 5
following a purchase from 15/05/2022
Package delivered quickly and friendly delivery person
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Tanja Z.
Rating: 5 out of 5
following a purchase from 06/05/2022
Great trampoline, excellent handling, quick delivery
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Francine B.
Rating: 5 out of 5
following a purchase from 18/05/2022
Very good
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Isabelle P.
Rating: 5 out of 5
following a purchase from 19/05/2022
COMPLIANT WITH OUR EXPECTATIONS
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Christina L.
Rating: 5 out of 5
following a purchase from 08/05/2022
Everything worked wonderfully! The ordered products are great!
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Nathalie M.
Rating: 5 out of 5
following a purchase from 25/04/2022
Everything went very well
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Tabea T.
Rating: 5 out of 5
following a purchase from 14/05/2022
Fast delivery, great product!
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Tiphaine R.
Rating: 5 out of 5
following a purchase from 15/05/2022
This purchase allowed me to give new life to my trampoline
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Philippe C.
Rating: 5 out of 5
following a purchase from 16/05/2022
Good shopping experience. Fast and compliant delivery
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Jordi S.
Rating: 5 out of 5
following a purchase from 15/05/2022
VERY GOOD PRODUCT AND VERY GOOD SERVICE
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Xavier B.
Rating: 5 out of 5
following a purchase from 15/05/2022
Good. Nothing to report
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Priscilla G.
Rating: 5 out of 5
following a purchase from 15/05/2022
Impeccable and fast delivery
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Anne S.
Rating: 5 out of 5
following a purchase from 17/05/2022
Phone contact and order placed directly was great. Received 2 days later. Excellent
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Estelle D.
Rating: 5 out of 5
following a purchase from 14/05/2022
Good products
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