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A
Rating: 5 out of 5
My contacts at France trampoline were very professional
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Customer reviews of France Trampoline
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 22 173 published reviews
Summary of reviews
France Trampoline consistently delivers fast delivery and reliable shipping, getting items to collection points and doorsteps quickly, with orders tracking clearly and shipments arriving within announced timelines. Customers highlight concrete product strengths such as durable materials, components that match descriptions, and easy assembly support, including complete replacement parts when needed and accessories that meet safety expectations. The service quality stands out with responsive, professional customer support, smooth exchanges or warranty handling, and careful packaging that protects products on arrival. Overall, the experience is described as efficient, trustworthy, and satisfying, with items meeting or exceeding expectations and dedicated after-sales assistance.
Reviews 2, 3 and 5 stars
Reset filtersJ
Rating: 3 out of 5
Hello, impossible to install the swing, called customer service today who informed me that some straps are missing. These should be delivered to me by DPD within 15 days. We are waiting. Thank you
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A
Rating: 5 out of 5
Perfect
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F
Rating: 5 out of 5
Delivery as per order and on time. Nothing to report
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E
Rating: 5 out of 5
Very good responsiveness from customer service who guided us to the right product. Delivery times respected.
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M
Rating: 5 out of 5
Item was described and depicted correctly. Works flawlessly. Fast delivery!
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A
Rating: 5 out of 5
Very good edge coverage and the size fits perfectly.
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T
Rating: 5 out of 5
Super quality! Fast delivery! Very good assembly instructions!
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M
Rating: 5 out of 5
Problem-free ordering and very fast delivery to Luxembourg!
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A
Rating: 5 out of 5
Product conforms to the description. Fast delivery.
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S
Rating: 5 out of 5
Very good quality-price ratio, product received very quickly, well packaged, well done and thank you; happy children who spend hours on the trampoline
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M
Rating: 5 out of 5
Super satisfied with the new jumping mat. Fits perfectly.
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P
Rating: 5 out of 5
Nothing to report. Everything is perfect
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E
Rating: 5 out of 5
Beautiful quality, fast delivery. However, there was not an extra bolt or screw and it's a shame because we needed one...
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A
Rating: 5 out of 5
Very good product. A high price, but if the trampoline stays in good condition for a long time, I won't regret it
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J
Rating: 5 out of 5
Very good quality product and easy to assemble
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A
Rating: 5 out of 5
Fast delivery. Trampoline looks sturdy and of good quality (to be seen over time...) My children are delighted!!!
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M
Rating: 5 out of 5
Everything was great! And the kids really like the trampoline.
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A
Rating: 5 out of 5
HIGH-QUALITY CUSTOMER SERVICE, PROFESSIONAL ADVICE FOR ASSEMBLY
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F
Rating: 5 out of 5
Quality material and it was just missing two pieces for the ladder and the customer service was very responsive and very competent
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L
Rating: 3 out of 5
Low-quality plastic attachments of the protective net surrounding the trampoline, break easily, I doubt their durability with the sun, I wonder about the safety of the children!!
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Response from France Trampoline
Hello, thank you for your comment. We apologize for this issue encountered. Please do not hesitate to contact our customer service ([email protected]) with photos of the defective parts. We will get back to you as soon as possible to apply the warranty. Best regards, the France Trampoline team
R
Rating: 5 out of 5
Fast and careful shipping. Quality product. Thank you
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S
Rating: 5 out of 5
Excellent products conforming to the descriptions.
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J
Rating: 3 out of 5
Order history impossible. Following a call, I was supposed to be contacted again, that never happened. I managed on my own.
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D
Rating: 5 out of 5
Perfect in every way
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N
Rating: 5 out of 5
Parts available years later, order delivered on time and quickly, it's perfect
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M
Rating: 5 out of 5
Very good
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H
Rating: 5 out of 5
Delivery compliant with the order, within very good deadlines
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C
Rating: 5 out of 5
Product compliant with the description... Of quality... We are having a blast...
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A
Rating: 5 out of 5
Easy to install. The kids are thrilled, even the teenagers who appreciate the bounce and the possibilities of tricks
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A
Rating: 5 out of 5
Very satisfied.
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F
Rating: 5 out of 5
Very professional service.
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F
Rating: 3 out of 5
The order went very well, but the product is not of optimal quality. The net is coming undone.
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S
Rating: 5 out of 5
Great the kids are having a blast ❤️❤️❤️
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M
Rating: 5 out of 5
Very good advice
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G
Rating: 5 out of 5
Super material.
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F
Rating: 5 out of 5
Product compliant, perfect size
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S
Rating: 5 out of 5
Fast delivery time, order compliant. Trampoline purchased in 2015 for my daughter's 3 years, in 2022 changing the net and the foams, super trampoline of great quality
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C
Rating: 5 out of 5
Perfect! Fast delivery, top material
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A
Rating: 5 out of 5
Order received quickly. Wide choice of outdoor games, it's great.
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