France Trampoline consistently delivers on reliability and quality, with many reviews noting fast, on-time delivery and items arriving perfectly packaged for easy setup. The positive experiences highlight solid, well-made trampolines and accessories, easy-to-follow assembly instructions, and cables or ratchet straps that enhance tension and safety during setup. Customers also emphasize responsive service and the overall enjoyment the products bring to families, including kids and multiple generations, along with easy replacement parts and a long-lasting impression of durability.
The quality of the delivery was good but the delays were way too long and no compensation or commercial gesture was made. I think it would be wise for you to consider this.
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Mathilde J.
Rating: 5 out of 5
following a purchase from 29/11/2020
Order and delivery time compliant.
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Bernd G.
Rating: 5 out of 5
following a purchase from 17/01/2021
Everything went super smoothly. ***
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Aline C.
Rating: 5 out of 5
following a purchase from 25/12/2020
Very good quality material.
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Justine N.
Rating: 4 out of 5
following a purchase from 02/11/2020
Nothing to report
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Etienne C.
Rating: 5 out of 5
following a purchase from 19/12/2020
Very good product (Oval trampoline 360) delivered on time. Assembled alone. Expect 4 hours of assembly.
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Annchen S.
Rating: 5 out of 5
following a purchase from 14/01/2021
Very friendly and very helpful in solving problems. Really recommendable!
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Vincent P.
Rating: 5 out of 5
following a purchase from 29/10/2020
Perfect
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Daniel S.
Rating: 5 out of 5
following a purchase from 17/01/2021
The zip line is very good! Shipping and packaging top! Very, very good quality!! Advice was also very good and fast!
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Laurence S.
Rating: 5 out of 5
following a purchase from 26/11/2020
Beautiful quality, and good service, we are happy!
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Dick W.
Rating: 4 out of 5
following a purchase from 11/01/2021
Very good brand, product quality and after-sales service. However, I had some difficulty adjusting the sizes when purchasing my accessories.
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Pascale V.
Rating: 5 out of 5
following a purchase from 02/12/2020
Very good!!
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Marie L.
Rating: 5 out of 5
following a purchase from 26/10/2020
Top-notch after-sales service! Package sent with seriousness.
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Sébastien L.
Rating: 4 out of 5
following a purchase from 10/08/2020
Nothing to report
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Thierry S.
Rating: 5 out of 5
following a purchase from 23/11/2020
Everything was perfect!
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Gwenaelle H.
Rating: 5 out of 5
following a purchase from 09/11/2020
Very serious site a good warning for our girls.
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Emmanuel A.
Rating: 4 out of 5
following a purchase from 23/12/2020
The product generally meets my expectations but: The assembly is complicated with a poorly written and insufficient assembly manual. One of the elements (the outer protection around a trampoline) cannot be assembled (the distance between the Velcro does not match that of the trampoline).
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Purdey J.
Rating: 5 out of 5
following a purchase from 08/11/2020
Delivery on time, very good quality material, easier assembly with two people.
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Emilie L.
Rating: 5 out of 5
following a purchase from 01/12/2020
Good quality trampoline. Delivery times respected. One item was out of stock at the time of my order, I was notified and received regular emails to inform me of its shipment. However, get your muscles ready to assemble the trampoline cover!
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Michele D.
Rating: 5 out of 5
following a purchase from 18/11/2020
Very good communication with the customer. Very correct.
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Herve R.
Rating: 4 out of 5
following a purchase from 29/12/2020
Products OK, fast delivery. I had left a message at the time of my order, I never got a response, too bad! Important to be able to respond to a customer request in my opinion..
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Patrice B.
Rating: 5 out of 5
following a purchase from 30/07/2020
Very satisfied after 6 months of use.
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Geraldine G.
Rating: 5 out of 5
following a purchase from 03/12/2020
Very good, delivery on time. Customer service easy to reach and competent.
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Marise C.
Rating: 5 out of 5
following a purchase from 09/10/2020
I have already filled out this form reception, exchanges, listening, order, delivery and after-sales service top. only downside but independent of FT due to Covid delay to receive it because made in China and also the difficulty of assembly in winter on a Christmas day in the cold with a notice a bit too brief so think about the videos on YouTube
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Jean-paul F.
Rating: 5 out of 5
following a purchase from 09/01/2021
EXCELLENT PRODUCT
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Ludovic P.
Rating: 5 out of 5
following a purchase from 24/11/2020
Very good quality product, although a bit difficult to assemble
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Gerard G.
Rating: 4 out of 5
following a purchase from 11/01/2021
***
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Joseba G.
Rating: 5 out of 5
following a purchase from 30/11/2020
Materials of very good quality
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Pierrick E.
Rating: 5 out of 5
following a purchase from 23/11/2020
Very good quality product (Apollo Sport 500). Very good order follow-up (product delivered in 2 parts) both by the France Trampoline site and the provider for delivery.
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Bernard N.
Rating: 5 out of 5
following a purchase from 26/11/2020
everything was perfect
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Alexandra G.
Rating: 5 out of 5
following a purchase from 22/12/2020
Nothing to say.
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Cédric L.
Rating: 5 out of 5
following a purchase from 13/12/2020
Delivery on time and trampoline of super quality! The kids and the adults love it!
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Pascal B.
Rating: 5 out of 5
following a purchase from 06/12/2020
Perfect nothing to say
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Marlène L.
Rating: 5 out of 5
following a purchase from 27/11/2020
Very good provider
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Malika C.
Rating: 2 out of 5
following a purchase from 12/01/2021
Hello In 2015 I placed an order, everything went well In January 2021 I reordered. I had a problem with a part that does not fit (the Velcro does not match) I reported it but they did not want to send me the defective part. They told me it was JUST aesthetic. Today I paid for a trampoline whose aesthetics do not match what I ordered.
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Martine M.
Rating: 5 out of 5
following a purchase from 08/01/2021
Very good nothing to report
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Vincent M.
Rating: 4 out of 5
following a purchase from 12/01/2021
Competent and responsive customer service.
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Angélique N.
Rating: 5 out of 5
following a purchase from 02/12/2020
Quality material. Top
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Theo A.
Rating: 4 out of 5
following a purchase from 09/01/2021
Very satisfied with the quantity of the Apollo 500 trampoline just a pity that no ladder is provided.
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Stephen W.
Rating: 5 out of 5
following a purchase from 21/01/2021
Super service. We are in Ireland and always looked to the UK for online shopping before Brexit. The service from FT is better than any comparable UK operator, they are pro active and make certain the order is correct before shipping. You can trust these people
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