Customer reviews of France Trampoline

9,4 /10

Based on 22 175 published reviews

5 16,5k 74% 4 4 939 22% 3 463 2% 2 114 1% 1 172 1%

Summary of reviews

France Trampoline consistently delivers fast delivery and reliable shipping, getting items to collection points and doorsteps quickly, with orders tracking clearly and shipments arriving within announced timelines. Customers highlight concrete product strengths such as durable materials, components that match descriptions, and easy assembly support, including complete replacement parts when needed and accessories that meet safety expectations. The service quality stands out with responsive, professional customer support, smooth exchanges or warranty handling, and careful packaging that protects products on arrival. Overall, the experience is described as efficient, trustworthy, and satisfying, with items meeting or exceeding expectations and dedicated after-sales assistance.

Reviews 2, 4 and 5 stars

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Marie L.

Published on 28/02/2021 à 11h34 following a purchase from 26/10/2020

Top-notch after-sales service! Package sent with seriousness.

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Sébastien L.

Published on 28/02/2021 à 11h10 following a purchase from 10/08/2020

Nothing to report

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Thierry S.

Published on 27/02/2021 à 20h10 following a purchase from 23/11/2020

Everything was perfect!

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Gwenaelle H.

Published on 27/02/2021 à 19h43 following a purchase from 09/11/2020

Very serious site a good warning for our girls.

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Emmanuel A.

Published on 27/02/2021 à 18h45 following a purchase from 23/12/2020

The product generally meets my expectations but: The assembly is complicated with a poorly written and insufficient assembly manual. One of the elements (the outer protection around a trampoline) cannot be assembled (the distance between the Velcro does not match that of the trampoline).

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Purdey J.

Published on 27/02/2021 à 18h31 following a purchase from 08/11/2020

Delivery on time, very good quality material, easier assembly with two people.

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Emilie L.

Published on 27/02/2021 à 17h44 following a purchase from 01/12/2020

Good quality trampoline. Delivery times respected. One item was out of stock at the time of my order, I was notified and received regular emails to inform me of its shipment. However, get your muscles ready to assemble the trampoline cover!

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Michele D.

Published on 27/02/2021 à 15h11 following a purchase from 18/11/2020

Very good communication with the customer. Very correct.

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Herve R.

Published on 27/02/2021 à 12h16 following a purchase from 29/12/2020

Products OK, fast delivery. I had left a message at the time of my order, I never got a response, too bad! Important to be able to respond to a customer request in my opinion..

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Patrice B.

Published on 27/02/2021 à 09h41 following a purchase from 30/07/2020

Very satisfied after 6 months of use.

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Geraldine G.

Published on 27/02/2021 à 09h34 following a purchase from 03/12/2020

Very good, delivery on time. Customer service easy to reach and competent.

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Marise C.

Published on 25/02/2021 à 19h22 following a purchase from 09/10/2020

I have already filled out this form reception, exchanges, listening, order, delivery and after-sales service top. only downside but independent of FT due to Covid delay to receive it because made in China and also the difficulty of assembly in winter on a Christmas day in the cold with a notice a bit too brief so think about the videos on YouTube

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Jean-Paul F.

Published on 25/02/2021 à 14h29 following a purchase from 09/01/2021

EXCELLENT PRODUCT

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Ludovic P.

Published on 25/02/2021 à 13h54 following a purchase from 24/11/2020

Very good quality product, although a bit difficult to assemble

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Gerard G.

Published on 25/02/2021 à 10h16 following a purchase from 11/01/2021

***

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Joseba G.

Published on 24/02/2021 à 20h31 following a purchase from 30/11/2020

Materials of very good quality

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Pierrick E.

Published on 24/02/2021 à 19h30 following a purchase from 23/11/2020

Very good quality product (Apollo Sport 500). Very good order follow-up (product delivered in 2 parts) both by the France Trampoline site and the provider for delivery.

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Bernard N.

Published on 24/02/2021 à 18h51 following a purchase from 26/11/2020

everything was perfect

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Alexandra G.

Published on 23/02/2021 à 22h56 following a purchase from 22/12/2020

Nothing to say.

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Cédric L.

Published on 23/02/2021 à 18h36 following a purchase from 13/12/2020

Delivery on time and trampoline of super quality! The kids and the adults love it!

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Pascal B.

Published on 23/02/2021 à 16h14 following a purchase from 06/12/2020

Perfect nothing to say

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Marlène L.

Published on 23/02/2021 à 12h52 following a purchase from 27/11/2020

Very good provider

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Malika C.

Published on 22/02/2021 à 18h56 following a purchase from 12/01/2021

Hello In 2015 I placed an order, everything went well In January 2021 I reordered. I had a problem with a part that does not fit (the Velcro does not match) I reported it but they did not want to send me the defective part. They told me it was JUST aesthetic. Today I paid for a trampoline whose aesthetics do not match what I ordered.

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Martine M.

Published on 21/02/2021 à 21h46 following a purchase from 08/01/2021

Very good nothing to report

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Vincent M.

Published on 21/02/2021 à 21h18 following a purchase from 12/01/2021

Competent and responsive customer service.

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Angélique N.

Published on 21/02/2021 à 14h20 following a purchase from 02/12/2020

Quality material. Top

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Theo A.

Published on 21/02/2021 à 10h27 following a purchase from 09/01/2021

Very satisfied with the quantity of the Apollo 500 trampoline just a pity that no ladder is provided.

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Stephen W.

Published on 17/02/2021 à 19h34 following a purchase from 21/01/2021

Super service. We are in Ireland and always looked to the UK for online shopping before Brexit. The service from FT is better than any comparable UK operator, they are pro active and make certain the order is correct before shipping. You can trust these people

Marise C.

Published on 16/02/2021 à 20h31 following a purchase from 06/01/2021

Good team, professionalism and listening from *** the salesperson, available, charming with extreme kindness, good advice, impeccable delivery and delivery, very good product follow-up of superior quality Trampoline Apollo sport super, a real pleasure after-sales service nothing to say everything is and has been perfect, I recommend with my eyes closed ... just for the assembly remember to watch YOU TUBE beforehand because the instructions are a bit simple but we managed with patience ... the result is worth it

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Guillaume B.

Published on 15/02/2021 à 18h35 following a purchase from 05/01/2021

Very satisfied with our purchase. Trampoline of very good quality

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Janine S.

Published on 15/02/2021 à 13h31 following a purchase from 03/01/2021

Very satisfied with our purchase. Very good quality trampoline

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Lydie L.

Published on 15/02/2021 à 11h23 following a purchase from 05/01/2021

Very good quality!

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Heike L.

Published on 14/02/2021 à 21h23 following a purchase from 29/12/2020

Everything super, thank you very much!

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Ilona K.

Published on 14/02/2021 à 16h27 following a purchase from 03/01/2021

The online ordering and payment was uncomplicated. The ordered material arrived very quickly. Everything fit wonderfully. I am very satisfied.

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Francis G.

Published on 14/02/2021 à 13h31 following a purchase from 02/01/2021

Thank you to France Trampoline for their excellent after-sales service!

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Christophe R.

Published on 14/02/2021 à 09h29 following a purchase from 04/01/2021

Very responsive customer service

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Thierry C.

Published on 13/02/2021 à 11h21 following a purchase from 01/01/2021

Easy order, delivery on time, product as described and of good quality.

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Dominique J.

Published on 10/02/2021 à 14h41 following a purchase from 09/12/2020

Fast service and quality product

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David P.

Published on 08/02/2021 à 15h31 following a purchase from 30/12/2020

Nothing to say, very good

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Cyril F.

Published on 07/02/2021 à 14h18 following a purchase from 28/12/2020

The scooter arrived without any problems. Quickly assembled and my son is thrilled. It seems to hold up!

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