Customer reviews of France Trampoline

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 22 071 published reviews
5 16,4k 74% 4 4 934 22% 3 462 2% 2 114 1% 1 172 1%

Summary of reviews

France Trampoline consistently delivers on reliability and quality, with many reviews noting fast, on-time delivery and items arriving perfectly packaged for easy setup. The positive experiences highlight solid, well-made trampolines and accessories, easy-to-follow assembly instructions, and cables or ratchet straps that enhance tension and safety during setup. Customers also emphasize responsive service and the overall enjoyment the products bring to families, including kids and multiple generations, along with easy replacement parts and a long-lasting impression of durability.

Reviews 2, 4 and 5 stars

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J
Jean-yves L.
Rating: 5 out of 5
following a purchase from 09/06/2020
Order placed easily and waiting for delivery
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Martin B.
Rating: 5 out of 5
following a purchase from 14/05/2020
Very good quality
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Aurélia D.
Rating: 5 out of 5
following a purchase from 11/05/2020
The product meets our expectations and the delivery was quite fast!
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Géraldine F.
Rating: 5 out of 5
following a purchase from 17/05/2020
Quick order, clear site.
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Olivier B.
Rating: 4 out of 5
following a purchase from 30/06/2020
4 stars, because just a size error in the jumping mat.. The second shipment was long..
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Francoise E.
Rating: 4 out of 5
following a purchase from 22/06/2020
Everything went well but I was unable to place my order online due to missing or incorrect passwords. I was therefore forced to order by phone
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Gerd Z.
Rating: 5 out of 5
following a purchase from 25/05/2020
Super trampoline!
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Alexilia B.
Rating: 5 out of 5
following a purchase from 29/05/2020
Following premature wear of the protective pad, the company was able to react quickly to our issue and sent us another one. Serious site, quality products despite our small issue, which was resolved quickly.
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Pauline M.
Rating: 4 out of 5
following a purchase from 04/07/2020
Very fast delivery, quality material
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Joseph V.
Rating: 5 out of 5
following a purchase from 15/05/2020
very good to recommend
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Fanny C.
Rating: 5 out of 5
following a purchase from 15/06/2020
I couldn't manage to order online. So I called your customer service. As always, the welcome is warm, the staff answers your questions, they are patient, courteous, and pleasant. In 10 years I have called 4 times and I recommend your products for their quality.
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Aline Q.
Rating: 4 out of 5
following a purchase from 22/05/2020
Good service even though we had to wait more than 2 months between ordering and receiving the trampoline. But the product is very satisfactory.
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Emilio B.
Rating: 2 out of 5
following a purchase from 18/05/2020
*** Regarding the order and payment confirmation, a disaster. Between the order and the shipment, there was no confirmation of the bank deposit. My attempts to communicate with you were another failure. Despite everything, the trampoline is very good.
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Robin T.
Rating: 5 out of 5
following a purchase from 29/03/2020
Very good.
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Pasha C.
Rating: 5 out of 5
following a purchase from 06/04/2020
Would highly recommend France Trampoline for excellent quality products and fantastic customer service. Ordered zip line, Ninja slack line and large oval trampoline in May and thank goodness we did as it kept our children happy, fit and busy during lockdown.
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Jean Marc M.
Rating: 5 out of 5
following a purchase from 25/05/2020
Great product, team present despite a difficult period, I recommend with my eyes closed
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Valerie V.
Rating: 5 out of 5
following a purchase from 29/06/2020
A little long on the delivery. The date announced at the order was not respected.
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Eric L.
Rating: 4 out of 5
following a purchase from 17/05/2020
Very satisfied with the product, however the delivery was longer than expected and the delivery person's friendliness was really limited.
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Jodi W.
Rating: 5 out of 5
following a purchase from 13/06/2020
Very good service, by telephone and using the site.
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Frederic L.
Rating: 4 out of 5
following a purchase from 22/05/2020
Product conforms and very good but delivery time very long (possibly due to the covid19 lockdown).
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Julien T.
Rating: 4 out of 5
following a purchase from 10/05/2020
Very nice quality trampoline and easy to assemble. Interaction with customer service was very good. Delivery time was very long, but it was announced before confirming the order. I recommend!
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Emeline S.
Rating: 5 out of 5
following a purchase from 03/07/2020
Very good quality jumping mat.
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Véronique P.
Rating: 4 out of 5
following a purchase from 07/07/2020
Order placed with delivery within a week, received within two weeks (difficulties due to the restrictive measures of covid19). Excellent quality material, completely in line with my expectations. Very friendly and attentive customer service. I recommend this site.
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Cyril G.
Rating: 5 out of 5
following a purchase from 28/06/2020
I recommend. Fast delivery, super quality.
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Ludovic F.
Rating: 5 out of 5
following a purchase from 22/04/2020
Listening and very good advice.
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Hilda D.
Rating: 5 out of 5
following a purchase from 22/06/2020
I sent an email for advice, and we received a very quick response. Very good material, which lasts, I recommend.
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Jean-marc R.
Rating: 5 out of 5
following a purchase from 06/07/2020
Very good provider, the order arrived on time and the product corresponds well to what was presented. I recommend this high-quality site.
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Amadi A.
Rating: 4 out of 5
following a purchase from 27/04/2020
Very good quality product, I recommend it to everyone.
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Anne D.
Rating: 5 out of 5
following a purchase from 01/07/2020
Very good product. Very attractive site.
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Ana T.
Rating: 5 out of 5
following a purchase from 21/05/2020
Good service
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Octave S.
Rating: 5 out of 5
following a purchase from 01/07/2020
I am satisfied with this one-time order. If I had to modify the mat again, I would call France Trampoline.
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Daniel O.
Rating: 4 out of 5
following a purchase from 06/07/2020
Delivered on time.
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Michael A.
Rating: 4 out of 5
following a purchase from 18/05/2020
Excellent quality, but a bit expensive. The customer service on the phone was very good. There was a bit of a lack of clarity on the site, so I called customer service. Be very patient for the delivery time, also extended by Covid. We are very satisfied with the trampoline and the service provided.
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Gaelle C.
Rating: 5 out of 5
following a purchase from 02/05/2020
Very good phone contact, person in customer service
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Emmanuel C.
Rating: 5 out of 5
following a purchase from 03/07/2020
Deadline respected, quick and clear response to my questions by email.
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Morgane L.
Rating: 5 out of 5
following a purchase from 28/06/2020
Quality and fast services
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Seynabou T.
Rating: 5 out of 5
following a purchase from 01/04/2020
Good product. Quality trampoline. Satisfied with customer service.
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Claire D.
Rating: 4 out of 5
following a purchase from 09/05/2020
Trampoline received 3 months after the order. But the order was placed at the end of April 2020, during COVID-19... that explains it. Package well wrapped.
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Elodie A.
Rating: 5 out of 5
following a purchase from 01/06/2020
French design and service, I was very well advised on the phone and the site is well made, you can easily find the trampoline that meets your needs. No unpleasant surprises, it meets our expectations and we spend all our time on it!
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Sebastiano C.
Rating: 5 out of 5
following a purchase from 05/05/2020
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