Customer reviews of France Trampoline

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 22 175 published reviews
5 16,5k 74% 4 4 939 22% 3 463 2% 2 114 1% 1 172 1%

Summary of reviews

France Trampoline consistently delivers fast delivery and reliable shipping, getting items to collection points and doorsteps quickly, with orders tracking clearly and shipments arriving within announced timelines. Customers highlight concrete product strengths such as durable materials, components that match descriptions, and easy assembly support, including complete replacement parts when needed and accessories that meet safety expectations. The service quality stands out with responsive, professional customer support, smooth exchanges or warranty handling, and careful packaging that protects products on arrival. Overall, the experience is described as efficient, trustworthy, and satisfying, with items meeting or exceeding expectations and dedicated after-sales assistance.

Reviews 2, 4 and 5 stars

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S
Stéphanie C.
Rating: 5 out of 5
following a purchase from 12/05/2020
Very good, nothing to complain about, except: perfect.
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H
Helene C.
Rating: 5 out of 5
following a purchase from 28/05/2020
Perfect
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M
Maite G.
Rating: 5 out of 5
following a purchase from 05/06/2020
Perfect
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E
Edith V.
Rating: 5 out of 5
following a purchase from 14/04/2020
Perfect
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L
Louise P.
Rating: 5 out of 5
following a purchase from 27/06/2020
Very good contact. Order delivered on time. Exchange made within good time. Great after-sales service.
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D
Damien A.
Rating: 4 out of 5
following a purchase from 26/06/2020
Very good quality, small issue at delivery as some springs were missing but were sent back immediately
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P
Philippe E.
Rating: 2 out of 5
following a purchase from 26/04/2020
Delivery times too long for items that were in stock
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Response from France Trampoline
Hello, thank you for your comment. Our stock levels are updated in real-time on our various product sheets, so we are surprised that you did not have the correct information at the time of placing your order. Indeed, at the time of your purchase, some references in your cart were out of stock and we had to wait for a restock in June on these products to be able to ship your entire order. We are sorry that your customer experience was not entirely satisfactory, but we still wish you very good times on your trampoline! The France Trampoline team
B
Barbara B.
Rating: 4 out of 5
following a purchase from 27/04/2020
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F
Frederic T.
Rating: 4 out of 5
following a purchase from 05/04/2020
Good product that meets expectations. Lack of communication from France Trampoline regarding delivery times during COVID-19 (order placed on April 5 for delivery completed at the end of June)
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C
Cyrille B.
Rating: 5 out of 5
following a purchase from 27/04/2020
D360 jump trampoline very satisfied just the protective cushion that tends to lift towards the edge at the level of the falling part despite the stretched elastics
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Richard D.
Rating: 5 out of 5
following a purchase from 25/06/2020
Perfect! Quality material. Fast delivery.
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Nicolas R.
Rating: 5 out of 5
following a purchase from 13/04/2020
quick and complete service
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Julien A.
Rating: 4 out of 5
following a purchase from 25/05/2020
The order tracking very useful. Unfortunately, the material received did not last more than 2 weeks. Excellent after-sales service to replace the defective material.
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N
Nadine L.
Rating: 5 out of 5
following a purchase from 11/05/2020
Perfect as usual (recently purchased a roof to improve my trampoline)
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Jerome P.
Rating: 5 out of 5
following a purchase from 27/04/2020
very good product
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Xavier D.
Rating: 5 out of 5
following a purchase from 22/03/2020
I found your product to be of very good quality and the follow-up by phone very good and pleasant with precise and reliable information. Thank you
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Robert R.
Rating: 5 out of 5
following a purchase from 24/06/2020
Very good
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Philippe N.
Rating: 5 out of 5
following a purchase from 20/06/2020
Very good advice from the salespeople, very good quality product. Delighted
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G
Gerard A.
Rating: 5 out of 5
following a purchase from 16/06/2020
very good provider
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Olivier G.
Rating: 5 out of 5
following a purchase from 03/05/2020
Good service
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R
Regis C.
Rating: 5 out of 5
following a purchase from 28/04/2020
Very good quality product but COVID greatly extended our delivery time
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D
Daniel M.
Rating: 5 out of 5
following a purchase from 14/04/2020
Very good service very good product
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D
Darrieutort A.
Rating: 5 out of 5
following a purchase from 17/06/2020
Nothing to say about the service. Perfect.
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A
Arnaud K.
Rating: 5 out of 5
following a purchase from 06/06/2020
Delighted with my order
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J
Jacquet J.
Rating: 5 out of 5
following a purchase from 13/05/2020
Good
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N
Nelly P.
Rating: 4 out of 5
following a purchase from 18/05/2020
Good product
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S
Sabrina M.
Rating: 5 out of 5
following a purchase from 16/04/2020
Excellent product of good quality
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S
Sabine S.
Rating: 5 out of 5
following a purchase from 19/05/2020
The trampoline even arrived a bit before the specified delivery date, the assembly went smoothly (although you need at least two people), the quality is really top-notch!
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R
Reggy L.
Rating: 4 out of 5
following a purchase from 18/06/2020
Good product,
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G
Guillaume M.
Rating: 4 out of 5
following a purchase from 15/04/2020
satisfied with the product, assembly in 2 hours nothing complicated. However, one of the seams of the spring protection (at the foot level) has already started to come undone. Order placed during confinement so extended delay but always kept informed, delivery ok. good product that seems to be of good quality and more robust in its design than Decathlon or others.
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G
Guillaume P.
Rating: 4 out of 5
following a purchase from 20/05/2020
Material conforms to expectations. The fiberglass arch is no longer in one piece with an elastic in the middle, which allows for better adjustment of the perimeter of the upper circle of the net, by putting as many elements as necessary. The downside is that they seem to disconnect more easily.
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Jean-Pierre M.
Rating: 5 out of 5
following a purchase from 20/05/2020
perfect, good contact with the salesperson, the site is clear and easy to access
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E
Elodie M.
Rating: 5 out of 5
following a purchase from 27/04/2020
super
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Yvon A.
Rating: 5 out of 5
following a purchase from 19/06/2020
Very good
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W
Winfried M.
Rating: 5 out of 5
following a purchase from 12/04/2020
The transport packaging could be better. This way, transport damage cannot be ruled out. The trampoline itself is of very good quality.
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L
Ludovic G.
Rating: 5 out of 5
following a purchase from 17/06/2020
Very good
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P
Pascal B.
Rating: 4 out of 5
following a purchase from 25/04/2020
Product of very good quality, waiting for the product within the deadlines.
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G
Gaëtan R.
Rating: 4 out of 5
following a purchase from 22/05/2020
Overall, I am happy with the service provided. I had to call a week after receiving an email to ensure that the order would arrive; everything went well, the material arrived in good condition and of very good quality.
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L
Lionel C.
Rating: 5 out of 5
following a purchase from 06/04/2020
Good product
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A
Anne-Marie D.
Rating: 5 out of 5
following a purchase from 03/03/2020
Everything is perfect. The delivery and the material. I am very happy.
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