Customer reviews of France Trampoline

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 22 073 published reviews
5 16,4k 74% 4 4 934 22% 3 462 2% 2 114 1% 1 172 1%

Summary of reviews

France Trampoline consistently delivers on reliability and quality, with many reviews noting fast, on-time delivery and items arriving perfectly packaged for easy setup. The positive experiences highlight solid, well-made trampolines and accessories, easy-to-follow assembly instructions, and cables or ratchet straps that enhance tension and safety during setup. Customers also emphasize responsive service and the overall enjoyment the products bring to families, including kids and multiple generations, along with easy replacement parts and a long-lasting impression of durability.

Reviews 2, 4 and 5 stars

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Olivia T.
Rating: 4 out of 5
following a purchase from 23/04/2020
Respected the deadlines.
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Olivier P.
Rating: 5 out of 5
following a purchase from 21/05/2020
Package delivered without problems and meets my expectations.
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Roger C.
Rating: 5 out of 5
following a purchase from 22/05/2020
Fast delivery, quality material that gives full satisfaction in use. My grandchildren are delighted and so are we. I have already made recommendations to my friends who bought from you. Thank you.
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Sandrine G.
Rating: 4 out of 5
following a purchase from 03/05/2020
The product is very well thought out. But the attachments are a bit long to put on and take off when a storm or strong wind approaches. We finally attached it only with the Velcro which is easier and quicker to remove!! My daughter won't enjoy it for long because she almost touches the middle bar.
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Christine S.
Rating: 4 out of 5
following a purchase from 18/05/2020
The net does not go all the way around at the base while at the top at the stakes everything corresponds, unfortunately I cannot close the zipper all the way down.
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Alexis R.
Rating: 5 out of 5
following a purchase from 16/05/2020
Quality product. Fast delivery.
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Michaël M.
Rating: 5 out of 5
following a purchase from 26/04/2020
We are very satisfied.
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Marc D.
Rating: 5 out of 5
following a purchase from 21/05/2020
Impeccable.
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Claire R.
Rating: 5 out of 5
following a purchase from 06/05/2020
I was very satisfied with my order. I quickly found the trampoline cover I needed. It's a quality product. I was able to contact the seller during the lockdown. Thank you!
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Patricia R.
Rating: 5 out of 5
following a purchase from 10/05/2020
Very good serious.
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Annette D.
Rating: 4 out of 5
following a purchase from 15/05/2020
Satisfied with the order, although the trampoline is of another brand I was able to adapt the net.
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Gilles A.
Rating: 5 out of 5
following a purchase from 24/04/2020
Top
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Jean Marc L.
Rating: 5 out of 5
following a purchase from 21/05/2020
Zip line meets expectations.
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Catherine V.
Rating: 5 out of 5
following a purchase from 21/05/2020
Perfect and fast order and delivery.
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Annette B.
Rating: 5 out of 5
following a purchase from 19/05/2020
The order was processed and delivered quickly. Package and goods in perfect condition. Quality is right!
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Josiane S.
Rating: 5 out of 5
following a purchase from 20/05/2020
Satisfied with my purchase.
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Duez M.
Rating: 5 out of 5
following a purchase from 18/04/2020
Very comprehensive and efficient customer service. Very pleasant staff. Quality material... Nothing to complain about.
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Romain L.
Rating: 5 out of 5
following a purchase from 21/05/2020
Good product.
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Sandra C.
Rating: 2 out of 5
following a purchase from 20/04/2020
Order placed during the lockdown so a delivery delay was expected, 6 weeks after the order we were delivered. We would have appreciated having some information during this period, I even sent an email that went unanswered.
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Response from France Trampoline
Hello, thank you for your feedback which we take note of. Indeed, we regret not being able to inform each of our customers individually during this particular period of lockdown and then deconfinement that we have just gone through. Our resources themselves were limited during this period, making it impossible for us to inform each customer on a case-by-case basis about the expected delivery delays on orders. We apologize for this lack of information, but we are pleased to know that you received your package. We wish you very good times on your trampoline! The France Trampoline team.
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Nicolas R.
Rating: 5 out of 5
following a purchase from 20/05/2020
Good quality and product received quickly.
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Martine G.
Rating: 5 out of 5
following a purchase from 11/04/2020
Excellent trampoline and perfect delivery
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Benoit L.
Rating: 5 out of 5
following a purchase from 16/04/2020
Quality product! Arrived within reasonable time during confinement. They respond to every message I left them during the day!! Very happy to have ordered from them!! I highly recommend!! Thanks again to France trampoline!!
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Aurore M.
Rating: 5 out of 5
following a purchase from 16/05/2020
Installation a bit difficult at the tensioners but excellent result and great purchase.
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Katrin K.
Rating: 5 out of 5
following a purchase from 17/05/2020
Hello, always quick info, super nice staff and fast delivery! Very happy to do it again. Greetings from the south ***
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Jerome M.
Rating: 4 out of 5
following a purchase from 04/05/2020
The product is compliant and of quality.. However, the delivery did not go as planned... no contact from the delivery person to define the delivery day.. being a merchant I had to call customer service twice to be sure about delivery details.. which is not very serious either but I had to organize myself on the spot... too bad
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Stéphanie M.
Rating: 4 out of 5
following a purchase from 18/05/2020
Delivery too long
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Sophie D.
Rating: 5 out of 5
following a purchase from 28/04/2020
Good phone listening that allowed me to find the part easily
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Philipp S.
Rating: 5 out of 5
following a purchase from 18/05/2020
All good
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Gabi R.
Rating: 5 out of 5
following a purchase from 27/04/2020
Very good customer service, every email was responded to immediately. The trampoline is very stable and well made. However, a German description would have been helpful.
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Sandrine T.
Rating: 5 out of 5
following a purchase from 06/05/2020
High quality trampoline, received on time, nothing to do with those found in supermarkets like Decathlon. Not very easy to assemble but once installed everything is perfect.. I highly recommend France Trampoline.
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Beatriz U.
Rating: 5 out of 5
following a purchase from 27/04/2020
Everything is very good. Thank you.
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Laurent M.
Rating: 4 out of 5
following a purchase from 01/05/2020
Very happy with the trampoline, however the anchoring kit is of mediocre quality, especially the straps, one broke while tightening it by hand, I dare not imagine the day when the wind blows at over 100 km/h
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Nicolas W.
Rating: 5 out of 5
following a purchase from 14/04/2020
Very good
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Sima B.
Rating: 5 out of 5
following a purchase from 08/05/2020
Serious provider, fast and uncomplicated delivery! Great product!
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Isabelle D.
Rating: 5 out of 5
following a purchase from 18/05/2020
Very good quality
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Olivier M.
Rating: 5 out of 5
following a purchase from 18/05/2020
Perfect
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Heike B.
Rating: 5 out of 5
following a purchase from 08/05/2020
That's how it must be. The product description on the homepage was clear and informative, so I immediately knew what to order. Delivery came as announced and fully matched the description. Price performance very good. We were totally satisfied, thank you. Anytime again.
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Caroline C.
Rating: 5 out of 5
following a purchase from 12/05/2020
Very good
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Cathy B.
Rating: 5 out of 5
following a purchase from 15/04/2020
Very difficult assembly, the instructions could be clearer
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Anja W.
Rating: 5 out of 5
following a purchase from 10/05/2020
The delivery time was faster than stated. ***
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