Customer reviews of France Trampoline

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 22 075 published reviews
5 16,4k 74% 4 4 934 22% 3 462 2% 2 114 1% 1 172 1%

Summary of reviews

France Trampoline consistently delivers on reliability and quality, with many reviews noting fast, on-time delivery and items arriving perfectly packaged for easy setup. The positive experiences highlight solid, well-made trampolines and accessories, easy-to-follow assembly instructions, and cables or ratchet straps that enhance tension and safety during setup. Customers also emphasize responsive service and the overall enjoyment the products bring to families, including kids and multiple generations, along with easy replacement parts and a long-lasting impression of durability.

Reviews 2, 4 and 5 stars

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L
Ludovic A.
Rating: 5 out of 5
following a purchase from 24/03/2020
Super simple and fast order!!! Advisors listening to us, my children are happy! THANK YOU
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Goulven V.
Rating: 5 out of 5
following a purchase from 14/03/2020
Very good merchant, fast delivery
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Xavier B.
Rating: 5 out of 5
following a purchase from 21/03/2020
Order validated quickly, shipped on time and received within 5 days despite the current health issues in France!
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Jean-claude P.
Rating: 5 out of 5
following a purchase from 16/03/2020
Very good
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Michel D.
Rating: 2 out of 5
following a purchase from 22/03/2020
Error in the order (T-junction) - slow processing of the request.
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Response from France Trampoline
Hello, thank you for your comment. Indeed, due to an error during the preparation of your order, your trampoline was delivered to you with the wrong junction pieces. We apologize again for this inconvenience. We then proceeded to send the compatible parts as soon as possible, considering the current challenges we are facing in terms of logistics and transport of orders. However, we hope that your trampoline will bring you complete satisfaction, and we remain at your disposal for any questions. The France Trampoline team.
B
Benjamin A.
Rating: 5 out of 5
following a purchase from 24/03/2020
Excellent advice and customer service Quality products and fast delivery
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Jérôme W.
Rating: 5 out of 5
following a purchase from 24/03/2020
I am very satisfied with the trampoline, the quality is excellent. The delivery time was fully respected. Thank you.
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Vinciane D.
Rating: 5 out of 5
following a purchase from 15/03/2020
Good quality
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Beatrice B.
Rating: 5 out of 5
following a purchase from 23/03/2020
very good
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Angélique P.
Rating: 5 out of 5
following a purchase from 27/03/2020
PERFECT
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Philippe H.
Rating: 2 out of 5
following a purchase from 26/03/2020
I sent an email with photos of the product that received shocks. I never got a response to this email.
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Response from France Trampoline
Hello, and first of all thank you for taking the time to leave us a comment. Our teams are currently operating with reduced staff, so some unusual delays may be observed in the responses handled by our customer service. However, we respond to all requests, and you will soon receive a follow-up on your case by email. Please excuse us for the inconvenience caused. We remain at your disposal for any other questions, the France Trampoline team.
M
Manuel M.
Rating: 5 out of 5
following a purchase from 24/03/2020
Nothing to report Conforming to the order
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Guillaume V.
Rating: 5 out of 5
following a purchase from 18/03/2020
Product conforms
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Guillaume P.
Rating: 5 out of 5
following a purchase from 19/03/2020
Very good
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Jean-charles R.
Rating: 4 out of 5
following a purchase from 22/03/2020
Good product and of good quality Delivery time a bit long but normal given the current context
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Loic B.
Rating: 5 out of 5
following a purchase from 14/03/2020
Fast delivery and clarity of ordered products
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Fabien M.
Rating: 5 out of 5
following a purchase from 26/03/2020
Quality trampoline, relatively easy to assemble with 2 people, to our great surprise very fast delivery despite the lockdown (received at our home 6 days after ordering)
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Emmanuel Z.
Rating: 5 out of 5
following a purchase from 14/03/2020
Very good product. Haven't finished installing the zip line yet, but everything else is impeccable.
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Amandine C.
Rating: 5 out of 5
following a purchase from 14/03/2020
Very good product. Very good site. I highly recommend.
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Sebastien P.
Rating: 4 out of 5
following a purchase from 14/03/2020
Nothing to report
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Martine P.
Rating: 5 out of 5
following a purchase from 13/03/2020
Order by phone. Very pleasant and competent person, impeccable and fast delivery despite the current problems.
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Audrey J.
Rating: 5 out of 5
following a purchase from 22/03/2020
excellent product and easy to assemble
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Maxime V.
Rating: 5 out of 5
following a purchase from 25/03/2020
Very good order. The kids are delighted!
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Sandra P.
Rating: 5 out of 5
following a purchase from 13/03/2020
Absolutely PERFECT, very attentive and efficient team for its clients.
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Philippe D.
Rating: 5 out of 5
following a purchase from 27/03/2020
Good product Good delivery
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Caroline V.
Rating: 5 out of 5
following a purchase from 23/03/2020
Very good product. Delivery was slightly delayed due to COVID. But very good reception by phone and very attentive seller.
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Virginie C.
Rating: 4 out of 5
following a purchase from 19/03/2020
Good service
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Christel B.
Rating: 5 out of 5
following a purchase from 23/03/2020
Listening, advice, and help with the order. Very good contact!
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Vanessa J.
Rating: 5 out of 5
following a purchase from 25/03/2020
Quick preparation and delivery. Robustness to be seen over time.
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Delaville D.
Rating: 5 out of 5
following a purchase from 26/03/2020
Product conforms to the order and was shipped on time.
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Nicolas L.
Rating: 5 out of 5
following a purchase from 23/03/2020
Very competent person on the phone and very good advice regarding the choice of trampoline. The trampoline is exactly what we expected.
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Alain V.
Rating: 5 out of 5
following a purchase from 23/03/2020
Quality product that meets my expectations. Completely in line with its description. Quick preparation and delivery despite the context of the health crisis. The customer service I had on the phone is pleasant and diligent.
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Christophe K.
Rating: 5 out of 5
following a purchase from 23/03/2020
Nothing to report, perfect
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Romain N.
Rating: 4 out of 5
following a purchase from 19/03/2020
Very good except for the instructions, not very clear and lacking information....
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Claire K.
Rating: 5 out of 5
following a purchase from 23/03/2020
The trampoline is of very good quality, easy to assemble... even though the product is very heavy (weight)... It is expensive compared to other similar products but I was looking for durable quality and a sports trampoline for my son who competes. It arrived on time... to serve well during the lockdown. It's great!
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Jacques R.
Rating: 4 out of 5
following a purchase from 20/03/2020
High-quality material. Very professional advice. However, one downside: the poor quality of the trampoline assembly instruction booklet (amateur quality!)
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Abdellatif B.
Rating: 5 out of 5
following a purchase from 25/03/2020
The delivery was quick (1 week) and the trampoline is in accordance with the description and quite simple to assemble.
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Benoit S.
Rating: 5 out of 5
following a purchase from 24/03/2020
Very professional, nothing to say about all the services. Thank you France trampoline. Highly recommended.
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Nadege B.
Rating: 5 out of 5
following a purchase from 20/03/2020
Very good product delivered quite quickly (despite the epidemic) and which brings the greatest happiness to our children
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Nicolas Z.
Rating: 5 out of 5
following a purchase from 24/03/2020
Perfect 👌🏼
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