Customer reviews of France Trampoline

9,4 /10

Based on 22 175 published reviews

5 16,5k 74% 4 4 939 22% 3 463 2% 2 114 1% 1 172 1%

Summary of reviews

France Trampoline consistently delivers fast delivery and reliable shipping, getting items to collection points and doorsteps quickly, with orders tracking clearly and shipments arriving within announced timelines. Customers highlight concrete product strengths such as durable materials, components that match descriptions, and easy assembly support, including complete replacement parts when needed and accessories that meet safety expectations. The service quality stands out with responsive, professional customer support, smooth exchanges or warranty handling, and careful packaging that protects products on arrival. Overall, the experience is described as efficient, trustworthy, and satisfying, with items meeting or exceeding expectations and dedicated after-sales assistance.

Reviews 2, 4 and 5 stars

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Cédric B.

Published on 23/04/2020 à 20h27 following a purchase from 15/03/2020

Despite the lockdown and the closure of parcel collection points, my order arrived at home without additional charges!!

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Alain C.

Published on 23/04/2020 à 17h25 following a purchase from 30/03/2020

After a preliminary phone call for information, order placed and arrived quite quickly despite the confinement. Intelligent delivery method, and friendly delivery person.

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Paul S.

Published on 23/04/2020 à 16h59 following a purchase from 29/03/2020

Very good

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Isabelle D.

Published on 23/04/2020 à 16h48 following a purchase from 19/03/2020

Very pleasant person on the phone, small initial problem, but resolved. Very happy with the ordered product.

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Jean-Pierre S.

Published on 23/04/2020 à 16h40 following a purchase from 25/03/2020

Your company kept me periodically informed about the manufacturing status, thank you. Very satisfied to have addressed you. Regarding delivery, one reservation however: the notice was for an entire day, I think giving a margin of 3 hours would be more correct.

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Jb V.

Published on 23/04/2020 à 15h56 following a purchase from 28/03/2020

Material of very good quality. Very fast reception even during confinement.

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Michel B.

Published on 23/04/2020 à 13h26 following a purchase from 30/03/2020

Perfect!

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Christian D.

Published on 23/04/2020 à 12h41 following a purchase from 26/03/2020

Perfect!

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Marie Laure F.

Published on 23/04/2020 à 12h23 following a purchase from 30/03/2020

Very good

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Samuel M.

Published on 23/04/2020 à 10h21 following a purchase from 22/03/2020

Very good product, efficient telephone service and delivery tracking.

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Jonathan P.

Published on 23/04/2020 à 10h17 following a purchase from 31/03/2020

Compliant in every way and fast delivery

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Mickael B.

Published on 23/04/2020 à 09h18 following a purchase from 19/03/2020

Very good apparent quality, to be verified over time but it inspires confidence.

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Emmanuelle D.

Published on 23/04/2020 à 09h16 following a purchase from 28/03/2020

Hello, we ordered a net to replace ours which was a few years old and tore last year (after more than 10 years of service). We noticed that the quality is still there. Packaging and delivery impeccable. Thank you. Best regards

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Anne-Claire V.

Published on 23/04/2020 à 08h15 following a purchase from 17/03/2020

Delivery too long nonetheless: over a month...

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Charlyne K.

Published on 22/04/2020 à 20h59 following a purchase from 19/03/2020

Very good products, received quickly

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Pamela C.

Published on 22/04/2020 à 20h33 following a purchase from 24/03/2020

Nothing to say. Very professional, quick, and efficient.

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Elisabeth A.

Published on 22/04/2020 à 18h35 following a purchase from 28/03/2020

Everything was perfect.

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Mailys D.

Published on 22/04/2020 à 17h35 following a purchase from 25/03/2020

Corresponds exactly to what I wanted. Perfect delivery service, thank you.

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Ludovic R.

Published on 22/04/2020 à 17h34 following a purchase from 30/03/2020

Nothing to say

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Olivier T.

Published on 22/04/2020 à 16h54 following a purchase from 25/03/2020

Delivery on time and packaging in good condition. Perfect

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David L.

Published on 22/04/2020 à 16h49 following a purchase from 29/03/2020

Delivery on time. Friendly delivery person - helped me transport the order to the desired storage place. Good service. Regarding the product design: the attachment of the safety net posts to the trampoline legs is difficult, inserting the strap requires a lot of force. The instruction manual is not very clear either. However, once the assembly is complete, the whole thing is perfectly stable.

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Béatrice Z.

Published on 22/04/2020 à 16h48 following a purchase from 05/02/2020

Delivery during confinement. My son was happy and almost kissed the delivery man!!! The fabric received is much thinner than the one I had before... I did not expect this quality.... we will see in use.... Thank you

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Magali G.

Published on 22/04/2020 à 16h39 following a purchase from 16/03/2020

Quality telephone reception during confinement, however the speech was not always the same! Poor communication between the shipping platform and the telephone platform! I really waited a long time for my trampoline despite ordering by phone just before confinement...

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Henri R.

Published on 22/04/2020 à 16h25 following a purchase from 19/03/2020

very good feedback, pleasant staff on the phone

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Romuald G.

Published on 22/04/2020 à 15h32 following a purchase from 27/03/2020

Product arrived in a size L box instead of XL, but ultimately conforms to the order.

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Beate B.

Published on 22/04/2020 à 14h29 following a purchase from 09/04/2020

We are very satisfied, my children find the trampoline brilliant. If there are problems, you are not left alone, they take care of it immediately and find a solution. Mega friendly, we can only recommend you and would shop with you again anytime. Thank you very much.

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Boudjema A.

Published on 22/04/2020 à 12h48 following a purchase from 25/03/2020

Order received well and meets my expectations. A bit expensive for plastic but still of better quality than the kan.....'! Delays a bit long due to confinement but overall satisfied.

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Jurgen L.

Published on 22/04/2020 à 12h45 following a purchase from 22/03/2020

Toutes les choses sont OK

Jeremy H.

Published on 22/04/2020 à 11h31 following a purchase from 28/03/2020

Products conform and of quality

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Wilfried G.

Published on 22/04/2020 à 10h21 following a purchase from 29/03/2020

Perfect, nothing to say.

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Romain T.

Published on 22/04/2020 à 09h43 following a purchase from 26/03/2020

We struggled a bit to stretch it but once well installed it's great for both kids and adults

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Walter L.

Published on 22/04/2020 à 08h45 following a purchase from 24/03/2020

satisfied

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Stephane R.

Published on 22/04/2020 à 08h27 following a purchase from 19/03/2020

Very satisfied

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Gaelle R.

Published on 21/04/2020 à 19h38 following a purchase from 31/03/2020

Excellent product. Fast delivery and very well done. Well done

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Patrick P.

Published on 21/04/2020 à 19h17 following a purchase from 15/03/2020

Product conforms to the description and delivery date respected

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Florian W.

Published on 21/04/2020 à 18h28 following a purchase from 12/04/2020

Timely delivery, very easy and quick assembly. Holds very well and gives the children great fun. Overall, everything is really top!

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Herve M.

Published on 21/04/2020 à 16h15 following a purchase from 29/03/2020

Nothing to report

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Valerie G.

Published on 21/04/2020 à 13h59 following a purchase from 18/03/2020

Net, mat and foams conform to my expectations. Quality products. Quick and efficient contact with customer service. Delivery ok

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Lionel B.

Published on 21/04/2020 à 11h41 following a purchase from 19/03/2020

Very good

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Matthieu B.

Published on 21/04/2020 à 10h57 following a purchase from 29/03/2020

Fast delivery, product conforms.

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