Customer reviews of France Trampoline

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Jean Louis K.

Rating: 5 out of 5

Published on 25/05/2025 à 10h25 following a purchase from 04/05/2025

perfect

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Lucie F.

Rating: 4 out of 5

Published on 23/05/2025 à 19h53 following a purchase from 01/05/2025

very good materials, easy to install thanks to the instructions. THANK YOU France trampoline you made two boys happy !!!!! Small downside for DPD (FOR ME THEY ARE THIEVES) who do not respect home delivery and find it fair to refund the amount and ask to see this with the sender, so you! maybe change the delivery service....

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Response from France Trampoline Published on 02/05/2025

Ultra fast delivery, quality item

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Maxime B.

Rating: 5 out of 5

Published on 23/05/2025 à 11h22 following a purchase from 30/04/2025

I had already ordered the spare part. I was able to simply reorder this part from my account. The delivery was quick.

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Christelle F.

Rating: 5 out of 5

Published on 23/05/2025 à 10h40 following a purchase from 30/04/2025

We replaced our net which was torn. However, our trampoline is over 10 years old. Assembly advice would have been welcome. The quality seems good.

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Loïc B.

Rating: 5 out of 5

Published on 22/05/2025 à 21h37 following a purchase from 01/05/2025

N/A

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Virginie H.

Rating: 5 out of 5

Published on 22/05/2025 à 21h17 following a purchase from 01/05/2025

Compliant

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Sébastien C.

Rating: 5 out of 5

Published on 22/05/2025 à 11h21 following a purchase from 29/04/2025

N/A

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Pierre C.

Rating: 5 out of 5

Published on 21/05/2025 à 20h50 following a purchase from 21/04/2025

Perfect service. Delivery to Belgium without problems after a phone contact with the delivery company. Assembly well explained, but it takes two people. Quality material.

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Valentine G.

Rating: 5 out of 5

Published on 21/05/2025 à 17h22 following a purchase from 29/04/2025

I was missing some parts because the boxes were opened, the after-sales service was very responsive and sent them to me in less than a week thank you it is very pleasant to deal with responsive and competent people!

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Catherine T.

Rating: 5 out of 5

Published on 21/05/2025 à 09h20 following a purchase from 30/04/2025

Purchase of a replacement net. Everything is in accordance with the order and perfect

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Jean-pierre C.

Rating: 5 out of 5

Published on 21/05/2025 à 08h27 following a purchase from 30/04/2025

very good welcome competent staff and attentive to the customer the advice given is relevant and in line with the expressed need and helps avoid a bad product choice when ordering I recommend...

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Arnaud K.

Rating: 4 out of 5

Published on 20/05/2025 à 19h37 following a purchase from 30/04/2025

Following the order for changing the safety net and the protective foams for the posts. A mounting manual is missing from the package. When the trampoline has been assembled for several years, you no longer know how to disassemble it, especially how the posts are fitted and locked (by a spring pin) and the junction point of the fiber arch fitted but not marked during assembly (marking this greatly facilitates things) And a small manual for reassembling the ordered elements. Very good replacement products mounted for 2 weeks, the children are safe and happy.

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Response from France Trampoline Published on 02/05/2025

Dear Sir or Madam, Thank you for your message. A mounting manual is available on your customer account in pdf format for each item after purchase. We also provide assembly videos on our website. Finally, customer service is available from Monday to Friday to respond to your requests. The France Trampoline team

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Clement M.

Rating: 5 out of 5

Published on 20/05/2025 à 19h10 following a purchase from 29/04/2025

Order on France trampoline net with poles very good merchandise easy to assemble, solid fast delivery by carrier, I recommend

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Emilie K.

Rating: 5 out of 5

Published on 20/05/2025 à 18h31 following a purchase from 27/04/2025

Perfect delivery on time. Everything very well packaged and protected. Material of qualitative appearance remains to be tested over time

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Christophe P.

Rating: 5 out of 5

Published on 20/05/2025 à 16h52 following a purchase from 30/04/2025

Perfect, the order arrived on time as expected. The product was very well packaged and in accordance with the description and my expectations.

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Cyrille R.

Rating: 5 out of 5

Published on 20/05/2025 à 16h31 following a purchase from 28/04/2025

Perfect, efficient customer service, attentive and responsive

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Steve C.

Rating: 5 out of 5

Published on 20/05/2025 à 13h30 following a purchase from 27/04/2025

Delivered on time and good quality of the material

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Michel D.

Rating: 5 out of 5

Published on 20/05/2025 à 12h41 following a purchase from 29/04/2025

Order received quickly, after checking the measurements, fortunately, because I had made a mistake. I really recommend this site.

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Irène D.

Rating: 5 out of 5

Published on 19/05/2025 à 20h15 following a purchase from 28/04/2025

I was able to benefit from ordering advice by phone for spare parts. I am very happy with the sturdiness of the trampoline (posts and jumping mat)

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Julie A.

Rating: 5 out of 5

Published on 19/05/2025 à 18h27 following a purchase from 29/04/2025

I recommend this company for its products certainly but especially its customer service. I am very very satisfied.

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Gerard C.

Rating: 5 out of 5

Published on 19/05/2025 à 15h56 following a purchase from 28/04/2025

The person from France Trampoline we spoke to on the phone for advice listened to us very well and guided us for our purchases. The first one arrived very quickly and was completely in line with our expectations. The second is on pre-order so we are waiting. But we are very satisfied

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Christine O.

Rating: 5 out of 5

Published on 19/05/2025 à 15h23 following a purchase from 28/04/2025

I ordered a protective net for the trampoline to replace the old one that had torn along the zipper even though winter has come.

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Xavier F.

Rating: 4 out of 5

Published on 19/05/2025 à 15h14 following a purchase from 25/04/2025

good

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Sophie B.

Rating: 5 out of 5

Published on 19/05/2025 à 10h50 following a purchase from 22/04/2025

Delivery time respected and the service well done

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Jean-marie M.

Rating: 4 out of 5

Published on 19/05/2025 à 09h44 following a purchase from 27/04/2025

Fast delivery and very clean and solid packaging.

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Brigitta F.

Rating: 5 out of 5

Published on 16/05/2025 à 14h12 following a purchase from 28/03/2025

Communication via WhatsApp worked excellently, so I could order the right spare parts. Fast delivery, everything went perfectly

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Rouchereau P.

Rating: 5 out of 5

Published on 16/05/2025 à 10h52 following a purchase from 21/04/2025

Product compliant and of good quality. Fast delivery

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Hélène R.

Rating: 5 out of 5

Published on 15/05/2025 à 17h14 following a purchase from 22/04/2025

Very good trampoline, sturdy and well thought out. The only small downside is that the instructions could be clearer.

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Clémence C.

Rating: 5 out of 5

Published on 15/05/2025 à 16h37 following a purchase from 24/04/2025

Simply perfect

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Bernard P.

Rating: 5 out of 5

Published on 15/05/2025 à 10h44 following a purchase from 25/04/2025

Very fast and very satisfactory delivery

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Roger G.

Rating: 5 out of 5

Published on 15/05/2025 à 10h25 following a purchase from 04/04/2025

Top advice and everything went smoothly and perfectly!

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Gilberte T.

Rating: 4 out of 5

Published on 14/05/2025 à 16h32 following a purchase from 22/04/2025

Good phone contact and the delivery issue was quickly resolved.

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Philippe L.

Rating: 5 out of 5

Published on 14/05/2025 à 14h41 following a purchase from 22/03/2025

This is the second time I order from France trampoline and I am very satisfied with the ordered product and the quality of the delivery. Thank you

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Bruno V.

Rating: 5 out of 5

Published on 13/05/2025 à 21h39 following a purchase from 22/04/2025

Perfect

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Mariel B.

Rating: 5 out of 5

Published on 13/05/2025 à 21h27 following a purchase from 21/04/2025

No particular comments. Everything went well: the delivery and installation of the climbing dome.

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Enrico F.

Rating: 5 out of 5

Published on 13/05/2025 à 18h59 following a purchase from 01/04/2025

Great seller. He contacted me to ensure he was sending the right item

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Françoise L.

Rating: 5 out of 5

Published on 13/05/2025 à 18h26 following a purchase from 19/04/2025

I called the phone service to replace the net of our trampoline. My contact person checked that the net existed and suggested I get new poles at the same time. She then prepared a basket that I only had to validate.

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Nathalie A.

Rating: 5 out of 5

Published on 13/05/2025 à 14h27 following a purchase from 18/04/2025

Satisfactory

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Eva R.

Rating: 5 out of 5

Published on 12/05/2025 à 18h51 following a purchase from 31/03/2025

Quality very good, expectations fully met

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Rémi S.

Rating: 5 out of 5

Published on 12/05/2025 à 13h57 following a purchase from 18/04/2025

Completely satisfied

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